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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express dissatisfaction with several aspects of the business. Many consumers report issues with the product quality, indicating that the received items often do not match the descriptions or images displayed online. Reviewers frequently mention problems with the fit of seat covers, noting they are not custom or do not properly fit the intended vehicle models. Additionally, people report negative experiences with customer service, citing unresponsiveness and difficulties in resolving issues. Consumers also express frustration regarding refunds, highlighting delays and unfulfilled promises. Some reviewers describe issues with contacting the company, noting the lack of phone support and slow email responses. There are mixed opinions about the order process.

Based on these reviews

Rated 2 out of 5 stars

The customer service was helpful when I emailed with questions. The representative got back to me in a timely manner and sent videos to help install covers. Despite my best efforts, I couldn’t get the... See more

Company replied

Rated 2 out of 5 stars

Product quality is satisfactory. However, the stitch patterns on my front floor mats did not match. I notified customer service and they stopped responding once I sent them photos showing the pattern... See more

Company replied

Rated 2 out of 5 stars

These are not custom to the car at all. I cannot use the drivers side one due to the pedal configuration which should not be a problem if custom. The rest of them are potentially usable but don’t fit... See more

Company replied

Rated 2 out of 5 stars

Coloring is waaay off. If you offer a burgundy and a red then I expect burgundy to not be freaking red as can be. Each new person I contact there acts like it’s a brand new conversation.

Company replied

Rated 1 out of 5 stars

Many obstacles set up to prevent returning the product. Multiple attempts to request a return. Slow walk on communication through multiple people to return. Then the fine print on limited windows t... See more

Company replied

Rated 1 out of 5 stars

Very bed decision for buying from stablela store, product totally different from website pictures, smell, quality low and cheep, very big problem for returning product up to 14 days, contact by email... See more

Company replied

Rated 1 out of 5 stars

Horrible horrible costumer service, product was nothing as they represented. And they weren't even close to fitting my seats, Supposedly they have a 14 day 100% return policy?? But reached out for... See more

Company replied

Rated 1 out of 5 stars

I ordered seat covers excited about refreshing my truck. They arrived and did not fit. They did not cover the full seat and the color was way different than the picture. All of the pictures look li... See more

Company replied

Rated 1 out of 5 stars

Seat covers don’t seem very well made and installation and fit is not good. Thinking about returning them.

Company replied

Rated 1 out of 5 stars

I did not like the covers and when I tried to return them I given the same gaslighting and run around that everyone else on this site reviewing them. They email you and act like they will help you and... See more

Company replied

Rated 1 out of 5 stars

I bought a seat covers for my 2019 Jeep Cherokee Latitude and have been in email limbo trying to get it returned. The seat covers are too tight to fit over my car seats. The website only offers an obs... See more

Company replied

Rated 1 out of 5 stars

If you read all these reviews, Stablela replies asking us to contact them directly using the email addresses and chat capability on their website. However, they do not respond to you promptly, and... See more

Company replied

Rated 1 out of 5 stars

Terrible company. Do not purchase from them. I had one cover that fit well, I can't use the other 3. They will not send me a return label, even though I have sent them multiple pictures and emails. Sl... See more

Company replied

Rated 1 out of 5 stars

Extremely misleading and untruthful product description - NO customer service at all. I ordered a full set (front and rear) of top of their line CUSTOM car seat covers and exactly specified my car mo... See more

Company replied

Rated 1 out of 5 stars

Absolute worst product ever not only did it not fit. They didn’t give me the proper hardware the strap ripped absolute garbage and then they ripped me off on a return which they said was gonna take a... See more

Company replied

Rated 1 out of 5 stars

Absolutely awful. NOT custom fit to the car like they advertise, and so poorly made. Not to mention how long they took to deliver. Trying to see if they even fit my seats and the zippers and elastic B... See more

Company replied

Rated 1 out of 5 stars

I received my seat covers and instantly knew something was wrong. At first I thought I was not installing them correctly, only to realize that they were just not the right covers. It wasn... See more

Company replied

Rated 1 out of 5 stars

I ordered car seats. Worst decision-wrong style and color that was shown for sale. Misleading products and slow communication.

Company replied

Rated 1 out of 5 stars

Seat Covers don’t fit, I sent them pictures and they claimed they fit quite well, they truly do not care if they fit or not, the instructions show the seat cover in two pieces, they sent me one that i... See more

Company replied

Rated 1 out of 5 stars

Items sent was wrong items and over charged. Item not as show. Instalation was difficult and not even close to what their video showed. A complete waste of money.

Company replied

Rated 1 out of 5 stars

Horrible company to deal with. Inferior trunk mats sent and no instructions. Followed up with a video that had no audio. Refused to refund but offered 15% off next order NO thanks!!!!! You see a resp... See more

Company replied

Rated 1 out of 5 stars

They sent me the wrong size covers that didn't even fit and they would even talk about making it right. I spent 2 weeks talking to just get a, we can't do nothing for you. Coustomer service is a joke,... See more

Company replied

Rated 1 out of 5 stars

My seat covers were not constructed of the materials described in the ad. They were cheap vinyl and not leather. The were not fitted to my seat shape but rather universal slip on. I have requested a r... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with the car floor mats. I requested a refund. Wrote them 3 times in 12 days and sent photos. They responded asking questions already answered; couldn't respond while I was dealing... See more

Company replied

Rated 1 out of 5 stars

had a terrible experience with Stablela and want to warn others. I ordered a seat cube and followed all their instructions — I sent multiple photos and exact measurements as requested. Despite th... See more

Company replied

Rated 1 out of 5 stars

Very poor quality and will not fit as ordered. Don’t want to replace or refund. Be very ware of this company. It’s is made in China, but they don’t specify when you order. Total garbage don’t buy. T... See more

Company replied

Rated 1 out of 5 stars

My package has been in the same FedEx spot for days now but says delivery yesterday. Very disappointed with the whole process. I have asked for my money back so just waiting. I will stick to American... See more

Company replied

Rated 1 out of 5 stars

I'm certain this review will receive a canned response just like all the others who have complained about trying to return car seats that don't fit and the difficulties they've had in attempting to re... See more

Company replied

Rated 1 out of 5 stars

I ordered seat covers on August 16, 2025. As of today, September 3, no update on delivery. Repeated request to customer service result in automated email reply, but never a reason for delay or exp... See more

Company replied

Rated 1 out of 5 stars

Absolutely scammers Ordered fitted carpet front and back for range rover Items are not what is showing in their video adverts 4 individual mats arrived that don't fit at all Stay well clear of... See more

Company replied

Rated 1 out of 5 stars

After a few days of my package being in transit, I received a notification saying that my package tag was no longer readable and I had to call the carrier directly. When I got the seat covers, they ar... See more

Company replied

Rated 3 out of 5 stars

The seat covers look to be well made, but there are absolutely no instructions on how to install. In the bag with the covers is a small bag filled with random clips and straps of various sizes - but n... See more

Company replied

Rated 1 out of 5 stars

I was sent seat covers that don't fit advertised car AT ALL. Stablela took 21 days (and 15 emails) to send me a return label then denied my return for being outside the 14 day window.... I keep... See more

Company replied

Rated 1 out of 5 stars

It takes a lot to get me to write a review. When you purchase something for $250 you want it to fit or at least be returnable. The customer service is ridiculous here. Don’t risk your money with a com... See more

Company replied

Rated 1 out of 5 stars

The quality and product are poor craftsmanship and customer service is non existent. Stay aware items look nothing like shown on website..

Company replied

Rated 1 out of 5 stars

This company just does not care. They advertise universal covers as custom. They offer a return policy, but then take so long to respond to you that they will not accept return. Absolute thieves

Company replied

Rated 1 out of 5 stars

These are cheap plethor even though they advertise them as leather. They take too long to arrive. Absolutely a ripoff!! They look crappy when installed. Save your money on this hack of a company!! Les... See more

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Rated 1 out of 5 stars

Seat covers do not even fit my vehicles seats. The zippers broke when it was zipped up and was trying to adjust the covers to get them to fit the seats. All in all not a good experience with these... See more

Company replied

Rated 1 out of 5 stars

Poor fit & terrible design to secure the seat cover. Dis not come with installation instructions, had to email customer service. Waste of money, will not buy from again.

Company replied

Rated 1 out of 5 stars

After ordering, their customer support email (only way to communicate with them) verified that their products WERE NOT LEATHER AS ADVERTISED. They are vinyl. I emailed back immediately (they took 4... See more

Company replied

Rated 1 out of 5 stars

I received the seat covers today tried to install one , since I only got one set of clips and hooks and the cover is too small for my truck seats .

Company replied

Rated 1 out of 5 stars

We ordered car seat covers for our 2025 Pacifica van. Their ad said three rows. They only sent two rows and said the third cost more. But the biggest problem was that they sent the wrong car seat cove... See more

Company replied

Rated 1 out of 5 stars

I thought I bought genuine Leather Car Seat Covers for my 2026 Toyota Tundra. There are many issues with the parts I received. 1. When I opened the package, I found that it was missing at lea... See more

Company replied

Rated 1 out of 5 stars

Don't trust stabela for anything. I sent them my review that I posted and now they are making good reviews for themselves on trust pilot. All those 5 star reviews I guarantee are from them or thier em... See more

Company replied

Rated 1 out of 5 stars

The seat covers were poorly made, did not fit properly, and weren’t even completely sewn, with raw edges on the side panels. When I tried to return them, I was run around for six days, where the cu... See more

Company replied

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Company details

  1. Car Accessories Store
  2. Car Equipment Accessories Store

Written by the company

WELCOME TO STABLELA Stablela, our eco-conscious haven, is unwavering in its commitment to sustainability and reducing environmental impact. Our primary goal is to lead the way in responsible business practices, demonstrating that it's possible to thrive while minimizing the carbon footprint. At the heart of our ethos is the use of eco-friendly materials. We meticulously select every product, favoring those crafted from renewable resources, recycled materials, or upcycled components. This dedication ensures that every item you find at Stablela aligns with the highest ecological standards. We're not just a shop; we're a testament to a greener, more responsible way of living. Our devotion extends beyond materials to waste reduction. We've implemented innovative strategies to minimize waste in our production and packaging processes. This means that when you shop with us, you're not only acquiring beautifully designed products, but you're also making a conscious choice to reduce waste in your life. We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us.


Contact info

1.9

Poor

TrustScore 2 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Sub-standardly Deplorable

Well, I blame myself for not visiting this website before making my purchase. Dang, where to begin? First, it's not clearly advertised where the company is located (UK), nor the "trip around the sun" it took to receive. They don't fit my vehicle, but if they did, I wouldn't use them b/c it immediately downgrades the quality right to the "embarrassing" sh*tbox level. I was so certain from reading the numerous "bad" reviews, that I preemptively purchased a quality set via Amazon and already installed before these 'door mats' arrived.

As for any attempt to return? I'll likely pass b/c time IS the commodity, and I'd rather chalk this up to a bad joke and move on.

Spare yourself of anything but a "boilerplate" customer service reply that you'll see posted over and over again, one complaint after another.

Shame on this company and its 80+ % negative review status.

THAT'S ALL I HAVE TO SAY ABOUT THIS SUBJECT.

October 30, 2025
Unprompted review
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Rated 5 out of 5 stars

you know i bought these 2 front seats…

you know i bought these 2 front seats only and then read all these reviews, i was cautious about what i would receive. after installing i really have no clue what all these nay sayers are complaning about. put these in my 2005 bmw 325i where the seats were nasty and now i have an amazing front of my car.
maybe people think there car should look like out of the show room? i am happy as a pig in shit

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

Received mine today, not happy

Received mine today. Did not look anything like the pictures. Very displeased. They asked for the year and type of vehicle I had. These appear to be generic, and not made for my vehicle. I purchased a cheap set of seatcovers for my Silverado pickup from another manufacturer. They were made better than the Stablela seat covers I received.

October 29, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you for your review. We are truly sorry that you had a negative experience with our store.

We always strive to provide a high level of service and care for every customer.

Our support team is ready to help you with any issue.
Please contact us in the way that’s most convenient for you — via the online chat on our website or by email at info@stablelastore.com.
We will do our best to understand the situation and offer a solution.

Rated 1 out of 5 stars

I have been ordered from Stablea for my…

I have been ordered from Stablea for my car mat .but unfortunately it’s not fitting for my car as it’s different size and pattern which they showed on the website. Then I have contacted their customer support team which they say they will refund 15% of the price but until now there is no response from them. I have requested them to refund 50% but no response yet.

October 26, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you for your review. We are truly sorry that you had a negative experience with our store.

We always strive to provide a high level of service and care for every customer.

Our support team is ready to help you with any issue.
Please contact us in the way that’s most convenient for you — via the online chat on our website or by email at info@stablelastore.com.
We will do our best to understand the situation and offer a solution.

Rated 1 out of 5 stars

Please people RUN

Please people, run from this company. The cover are cheap, customer service is basically non existant and trying to get your money back when the covers don't fit...virtually impossible. It took over a month from when I ordered them to receive them. Then within 1 hour I was taking pictures of the covers that don't fit and were coming apart as I was trying to put them on. Then couldn't get anyone to reply to the emails I started sending them explaining the problems. Finally after 2 weeks they sent me a settlement offer of half of the price back on my card....for seat covers that DON'T FIT! I had had enough and said just give me the refund and I went and threw them in the trash can. Lost 140.00 on that deal. Please don't make the mistake I did!

September 10, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you for your review. We are truly sorry that you had a negative experience with our store.

We always strive to provide a high level of service and care for every customer.

Our support team is ready to help you with any issue.
Please contact us in the way that’s most convenient for you — via the online chat on our website or by email at info@stablelastore.com.
We will do our best to understand the situation and offer a solution.

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Rated 4 out of 5 stars

Seat Covers

The seat covers arrived in good condition, it took a long time for them to get here, the tracking system kept me informed, over all a good experience.

October 10, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you so much for your review!

We are incredibly happy to receive such kind words — it’s the best motivation for our entire team 😊

We’re glad you are satisfied with your purchase and our service.
If you have any questions or need assistance, we’re always available via chat or by email at info@stablelastore.com.

Rated 5 out of 5 stars

Delivery was exactly as expected.

October 26, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you so much for your review!

We are incredibly happy to receive such kind words — it’s the best motivation for our entire team 😊

We’re glad you are satisfied with your purchase and our service.
If you have any questions or need assistance, we’re always available via chat or by email at info@stablelastore.com.

Rated 1 out of 5 stars

Items sent was wrong items and over…

Items sent was wrong items and over charged. Item not as show. Instalation was difficult and not even close to what their video showed.
A complete waste of money.

October 9, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you for your review. We are truly sorry that you had a negative experience with our store.

We always strive to provide a high level of service and care for every customer.

Our support team is ready to help you with any issue.
Please contact us in the way that’s most convenient for you — via the online chat on our website or by email at info@stablelastore.com.
We will do our best to understand the situation and offer a solution.

Rated 4 out of 5 stars

Great front seat cover for large trucks, back seat no.

The front seat covers are great for my 2024 Toyota Tundra. The color and durability is really good. I really wanted a different cover style but this one had lumbar support. I was very disappointed that the back seat cover didn't fit at all. They were too small. You guys should not sell back seat covers for large SUVs and trucks. I really wish I could get that money back for that part. Otherwise I'm satisfied.

August 22, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you so much for your review!

We are incredibly happy to receive such kind words — it’s the best motivation for our entire team 😊

We’re glad you are satisfied with your purchase and our service.
If you have any questions or need assistance, we’re always available via chat or by email at info@stablelastore.com.

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Rated 5 out of 5 stars

Good communication when original order…

Good communication when original order had to be adjusted. The color matches my interior perfectly and the leather quality and design is excellent!

October 25, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you so much for your review!

We are incredibly happy to receive such kind words — it’s the best motivation for our entire team 😊

We’re glad you are satisfied with your purchase and our service.
If you have any questions or need assistance, we’re always available via chat or by email at info@stablelastore.com.

Rated 1 out of 5 stars

Seat covers don’t seem very well made…

Seat covers don’t seem very well made and installation and fit is not good. Thinking about returning them.

October 25, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you for your review. We are truly sorry that you had a negative experience with our store.

We always strive to provide a high level of service and care for every customer.

Our support team is ready to help you with any issue.
Please contact us in the way that’s most convenient for you — via the online chat on our website or by email at info@stablelastore.com.
We will do our best to understand the situation and offer a solution.

Rated 5 out of 5 stars

quicyk service yes

quick service, great fit, look professional

October 15, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you so much for your review!

We are incredibly happy to receive such kind words — it’s the best motivation for our entire team 😊

We’re glad you are satisfied with your purchase and our service.
If you have any questions or need assistance, we’re always available via chat or by email at info@stablelastore.com.

Rated 5 out of 5 stars

The seat covers are quality

The seat covers are well made and meet my expectations.
An instruction sheet for securing the covers is needed.

October 25, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you so much for your review!

We are incredibly happy to receive such kind words — it’s the best motivation for our entire team 😊

We’re glad you are satisfied with your purchase and our service.
If you have any questions or need assistance, we’re always available via chat or by email at info@stablelastore.com.

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Rated 4 out of 5 stars

Get the dimensions for the rear seat because mine did not fit.

It's very well made and comfortable. The front seats fit perfect but the rear seat did not fit.

October 25, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you so much for your review!

We are incredibly happy to receive such kind words — it’s the best motivation for our entire team 😊

We’re glad you are satisfied with your purchase and our service.
If you have any questions or need assistance, we’re always available via chat or by email at info@stablelastore.com.

Rated 5 out of 5 stars

rapid fulfilment of order

October 8, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you so much for your review!

We are incredibly happy to receive such kind words — it’s the best motivation for our entire team 😊

We’re glad you are satisfied with your purchase and our service.
If you have any questions or need assistance, we’re always available via chat or by email at info@stablelastore.com.

Rated 2 out of 5 stars

Make sure your seat covers fit

The customer service was helpful when I emailed with questions. The representative got back to me in a timely manner and sent videos to help install covers. Despite my best efforts, I couldn’t get them to fit correctly in my 2022 Honda Pilot SE. I was surprised at this because I had sent pictures of my interior upon their request. I ended up having to modify some of the seat covers and the second row seat covers did not fit correctly. By the time I was able to figure out how to modify them and make them work, it was past the return window.

January 19, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you for your review. We are truly sorry that you had a negative experience with our store.

We always strive to provide a high level of service and care for every customer.

Our support team is ready to help you with any issue.
Please contact us in the way that’s most convenient for you — via the online chat on our website or by email at info@stablelastore.com.
We will do our best to understand the situation and offer a solution.

Rated 5 out of 5 stars

Ease of install

Ease of install, Great design

November 26, 2024
Unprompted review
Stablela logo

Reply from Stablela

Thank you so much for your review!

We are incredibly happy to receive such kind words — it’s the best motivation for our entire team 😊

We’re glad you are satisfied with your purchase and our service.
If you have any questions or need assistance, we’re always available via chat or by email at info@stablelastore.com.

Thank you for choosing us!

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Rated 1 out of 5 stars

Only reason I am using a 1 star review is because there is no option for a lower review.

I received my seat covers and instantly knew something was wrong. At first I thought I was not installing them correctly, only to realize that they were just not the right covers. It wasn’t just the fit, they are not configured for my 23 Silverado 1500. Even if they did fit, the quality is very poor.

I communicates with customer service right away asking for information on how to return them, and at first had back and forth communication trying to resolve. At first, they offered me 20% to keep them and then when I did not accept that offer and asked again for return instructions, they offered 50% off to keep them.

I rejected that offer stating that price was not the issue. They asked me if the seat covers were in tact and ready for return and I replied right away confirming. I also asked what the next step was for the return. NO response.

That was nearly a month ago as they have completely ghosted me.

There is no customer service number to call and I have sent a dozen emails begging for someone to respond or call me.

If you are considering purchasing these covers, I would highly suggest second guessing that decision.

By far, the worst customer service and purchasing experience I have had in 50 years.

October 18, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you for your review. We are truly sorry that you had a negative experience with our store.

We always strive to provide a high level of service and care for every customer.

Our support team is ready to help you with any issue.
Please contact us in the way that’s most convenient for you — via the online chat on our website or by email at info@stablelastore.com.
We will do our best to understand the situation and offer a solution.

Rated 1 out of 5 stars

I ordered car seats

I ordered car seats. Worst decision-wrong style and color that was shown for sale. Misleading products and slow communication.

October 10, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you for your review. We are truly sorry that you had a negative experience with our store.

We always strive to provide a high level of service and care for every customer.

Our support team is ready to help you with any issue.
Please contact us in the way that’s most convenient for you — via the online chat on our website or by email at info@stablelastore.com.
We will do our best to understand the situation and offer a solution.

Rated 1 out of 5 stars

Terrible company

Terrible company. Do not purchase from them. I had one cover that fit well, I can't use the other 3. They will not send me a return label, even though I have sent them multiple pictures and emails. Slow communication from them.

October 16, 2025
Unprompted review
Stablela logo

Reply from Stablela

Thank you for your review. We are truly sorry that you had a negative experience with our store.

We always strive to provide a high level of service and care for every customer.

Our support team is ready to help you with any issue.
Please contact us in the way that’s most convenient for you — via the online chat on our website or by email at info@stablelastore.com.
We will do our best to understand the situation and offer a solution.

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