Room To Rent Reviews 

91
TrustScore 4 out of 5

4.0

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Company details

  1. Industrial Real Estate Agency
  2. Conveyancer

Written by the company

Room To Rent es una empresa de Madrid especializada en la gestión integral de alojamientos turísticos y de temporada, fundada en 2016. Convertimos viviendas en un activo rentable con máxima seguridad, gracias a procesos de control y protección del inmueble con enfoque anti-okupa. Ofrecemos soluciones para propietarios e inversores, con solvencia garantizada por empresa, cuidando la rentabilidad, la tranquilidad y la gestión de principio a fin (selección, operativa, mantenimiento y atención). Déjate asesorar por profesionales del alquiler y maximiza el rendimiento de tu propiedad. Más información en nuestra web: https://roomtorent.es/contacto/


Contact info

4.0

Great

TrustScore 4 out of 5

91 reviews

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No recent history of asking for reviews

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4.0

All reviews

(91)

63 reviews in the last 12 months

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Rated 1 out of 5 stars

‼️WARNING

‼️WARNING: OUR EXPERIENCE WITH THIS COMPANY‼️

We do not recommend renting a room from this company. They cancelled our stay and told us we would receive a refund, but we have still not received it.

We contacted customer service several times. They initially responded, but communication often stopped when we mentioned the refund. On other occasions, they told us the refund would be processed, but we never received the money and had to contact them again.

July 14, 2026
Unprompted review
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Rated 1 out of 5 stars

This is the worst experience I have…

This is the worst experience I have ever had online! Roomtorent cancelled our booking 2 weeks before we had to go Madrid, so we had to find a new hotel in a hurry. Booking.com promised us, that Roomtorent would refund our payment of 1413 euros in June. Today is the 31 of August and we still have not received our refund. I have contacted the customer service multiple times, and they tell me to write an e-mail. I have written 7-8 mails and still have not received a reply. I have contacted them over WhatsApp, Facebook, Instagram and they promised me a refund, but they will not send me a confirmation of the refund and we still have not received the refund. And now they will not answer me either on WhatsApp, Facebook and Instagram. I have proof of everything. I have screenshots of them promising me that they have transferred the refund. My advice to you, who is considering to make a booking through Roomtorent.es. DONT DO IT! Use a more reliable company or book through Airbnb. It is much safer than Booking.com and Roomtorent.es

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Nice room

Nice room, airco working. Keys weren’t working during our stay so little difficult to enter our room the first hours when arriving.
But otherwise everything went well and was okay!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable and quiet

This Airbnb was the perfect place for our trip to Madrid. It was clean and spacious to comfortably accommodate 2 people. The area was away from the busy street noise so it was quiet during the night. There were two metro stops within walking distance and shops and restaurants to enjoy within close proximity.

May 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Since the beginning I had an amazing experience

Since the beginning I had an amazing experience and friendly service as they offered us to leave our bags in the office as our bnb wasn’t ready and gave us even some refreshments . And for the Airbnb was amazing for me and my group of friends ! Highly recommend !

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Great Experience. I felt very secure and taken care of by the guests. Check-in was simple, yet the procedures made me feel very safe in the apartment. David and Alberto were both extremely accommodating. Recommend highly.

April 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Bad experience

The apartment was unfortunately not in a suitable condition upon arrival. There was no heating and no hot water during our stay. We were moved to a different apartment, but the lock code for the new apartment did not work, which caused further inconvenience. We contacted the host, but the issues were not resolved effectively. The alternative apartment was also located outside the area we had specifically chosen. Due to these problems, we ultimately had to arrange alternative accommodation. I have been trying to come to a solution but they are not responding.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

the best page online

the best page online, and awesome shop online, i love and recommendly the best services and products, economic prices and very good quality, 100 % security and faster

April 19, 2021
Unprompted review
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Rated 5 out of 5 stars

It is an excellent service

It is an excellent service, quality advice and attention the staff is very friendly, I recommended it to my best friend and I used it this week, very good treatment recommended

April 15, 2021
Unprompted review
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