RJ Home Services  Reviews 

19
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electrician
  2. Generator Shop
  3. Plumber
  4. Water Treatment Supplier

Written by the company

Your Fredericksburg Trusted Plumbing & Electrical Technicians RJ Home Services is a family business, and we treat customers as family too. Rich and Jake are two fathers with a passion for learning the latest in the industry and gaining cutting-edge skills. When you experience the RJ way, you get consistent, proactive, and respectful service that delivers personalized electrical solutions. Your Fredericksburg Trusted Technicians At RJ Home Services, we pride ourselves on our dedication to excellence and professionalism in the electrical and plumbing contracting industry. With our Master Electrical & Plumbing Licenses and a Class A Business License, we are thrilled to showcase our commitment to quality and safety. As a licensed Class A Contractor and holder of a Master Electrical & Plumbing License, we bring unmatched expertise and skill to every project we undertake. Our team is fully equipped and trained to handle even the most complex electrical or plumbing tasks precisely and efficiently. When you choose RJ Home Services , you’re choosing a trusted partner dedicated to delivering superior results, backed by our extensive qualifications and unwavering dedication to client satisfaction. What Sets Our Fredericksburg Home Service Technicians Apart? Master Electrical Contractors Master Plumbing Contractor 25+ years of experience Saturday appointments available Available for emergency help Financing options available 100% satisfaction guaranteed, every time We’re not happy until you’re happy. Whether you need whole-house rewiring services or a new water filtration system installed, we’ll handle each job with the utmost care and professionalism. Your satisfaction and your safety are our priority. Find out how we can provide the hassle-free, honest services you need for electrical, plumbing, inspections, and repairs.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(19)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Company

Amazing and professional service, customer service is outstanding, very reasonable prices and local company.

November 18, 2024
RJ Home Services  logo

Reply from RJ Home Services

We're so happy to hear you had an amazing and professional experience with us! We value your business and strive to provide outstanding customer service and reasonable prices. Thank you for choosing a local company and for sharing your positive feedback.

Advertisement
Rated 3 out of 5 stars

Gkwwbd69 …

I've been both impressed and unimpressed with the services of RJ. Obviously, the positive experiences outweigh the negative ones. Firstly, I'm concerned about the company not installing the smoke detectors and chandelier as promised the 1st week of September.
Then, the tech broke one of the globes on the chandelier. The chandelier has 10 globes and he broke one trying to install the item.
Amazon could not send me another replacement globe. So, I am going online and to stores, Lowe's, Ace, etc., to try to find a globe. I'm very disappointed in your services because I know accidents happen in any installation. But, my expertise is not electrical installments. I do not want this chandelier to become an eyesore with 9 globes and a missing one. I hope you will rectify this situation.

October 29, 2024
RJ Home Services  logo

Reply from RJ Home Services

Thank you for sharing your feedback with us. We genuinely appreciate your honesty and are sorry to hear about your experience regarding the installation of the smoke detectors and chandelier. We understand how important these installations are to you, and we apologize for any inconvenience caused, especially with the broken globe.

Your satisfaction is our priority, and we take your concerns seriously. We would like to assist you in rectifying this situation. If there’s anything we can do to help find a replacement globe or ensure your chandelier looks perfect, please let us know.

We value your trust and would love the opportunity to earn your business again. Please contact us at 540-796-0004 so we can discuss how we can assist you further.

Thank you for your understanding, and we hope to resolve this matter to your satisfaction.

Rated 5 out of 5 stars

Electrification pre-wiring project

I recently upgraded my kitchen from a gas range to an induction range and couldn't be happier with the results. The electrical work required for this upgrade was handled seamlessly by RJ Electrical. The entire process was efficient and hassle-free. Tommy was knowledgeable, professional, and explained every step clearly. He ensured the circuit was ready and the gas line was capped before installation, making the process seamless.

October 25, 2024
RJ Home Services  logo

Reply from RJ Home Services

Thank you so much for sharing your wonderful experience with RJ Home Services! We're thrilled to hear that the electrification pre-wiring project for your kitchen upgrade went smoothly and that you’re happy with the results of your new induction range.

Tommy is indeed a valuable member of our team, and we're glad he provided the knowledge and professionalism you deserved, ensuring everything was perfectly in place before the installation. We strive to make every project efficient and hassle-free, and it’s fantastic to know we achieved that for you.

If you have any more projects or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing RJ Home Services!

Rated 5 out of 5 stars

Great service

Great service. Great price. Will use again in the future for my home generator servicing.

October 4, 2024
RJ Home Services  logo

Reply from RJ Home Services

Thank you for your fantastic review! We’re thrilled to hear that you received great service at a great price. Providing exceptional service is "The RJ Way," and we’re delighted you experienced it firsthand. We look forward to assisting you again in the future with your home generator servicing. If you ever have any questions or need help, don’t hesitate to reach out. Thanks for trusting us with your home needs!

Advertisement
Rated 5 out of 5 stars

Knew what they were doing and got about…

Knew what they were doing and got about it

September 16, 2024
RJ Home Services  logo

Reply from RJ Home Services

P Eaton,

Thank you for your fantastic 5-star review on Trustpilot! We’re thrilled to hear that our team’s expertise and efficiency made a positive impression on you. Knowing what to do and getting right to work is what we strive for, and it’s great to see that reflected in your experience.

If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We’re here to ensure that every interaction with us is just as satisfying.

Thank you for choosing "The RJ Way!"

Rated 5 out of 5 stars

Customer service

Great customer service and professional

September 18, 2024
RJ Home Services  logo

Reply from RJ Home Services

Thank you so much for your glowing 5-star review on Trustpilot! We're delighted to hear that you found our customer service and professionalism to be great. We work hard to ensure that every customer feels valued and well-cared for, and it's fantastic to know that we achieved this with your experience.

If you ever need assistance with anything else, please feel free to reach out. We look forward to serving you again in the future!

Thank you for choosing "The RJ Way!"

Rated 5 out of 5 stars

Done

They were on time, friendly and did the job quickly. Had appt with two other companies and they never showed.

September 13, 2024
RJ Home Services  logo

Reply from RJ Home Services

Brenda, Thank you so much for sharing your positive experience with us on Trustpilot! We're delighted to hear that our team was able to meet your expectations by being punctual, friendly, and efficient. We know how frustrating it can be when service providers don't show up as scheduled, so we're especially pleased that we could provide the reliable service you needed.

If there’s anything else you need or if you have any more projects in mind, please don't hesitate to reach out. We’re always here to help! Thank you for choosing to have your service "The RJ Way!"

Rated 5 out of 5 stars

Fast and Professional

5 stars for Mr Ryan Evans from RJE , for solving electrical problem I created accidentally

September 18, 2024
Unprompted review
RJ Home Services  logo

Reply from RJ Home Services

Thank you for the feedback it was a pleasure to take care of you electrical issue and we look forward to serving you in the future. Thanks for choosing "The RJ Way!"

Advertisement
Rated 5 out of 5 stars

True to his word

Excellent work, on time and in budget. RJ Electric installed multiple indoor and outdoor ceiling fans, GFI's and additional power outlets were new ones are needed. I woulx not hesitate to use RJ Electrical again for my next projects

August 22, 2024
RJ Home Services  logo

Reply from RJ Home Services

Tommy, Thank you for the feedback and we appreciate you sharing your service with others and letting them know what its like to have your service "The RJ Way!" we look forward to serving you with you future electrical and plumbing needs.

Rated 5 out of 5 stars

Needed a weekend service call

Had a circuit breaker that went bad on a Friday night disabling my water heater. Called RJ Electrical Saturday afternoon and was surprised to have the call picked up immediately. Explained the predicament and asked if anyone was on call for the weekend? Received a follow-up message within 15 minutes that a tech would be there within the hour. Technician (Tommy) arrived in timely fashion, and was professional, polite, and efficient in conducting the repair as well as ensuring there were no other issues contributing to the original issue. From top to bottom this was an outstanding experience, highly recommend RJ’s to all.

July 27, 2024
RJ Home Services  logo

Reply from RJ Home Services

Mike Thank you for your feedback and you taking the time out of your day to let everyone know what its like to have your service "The RJ Way!" we look forward to serving you with future electrical and plumbing needs.

Rated 5 out of 5 stars

Great commumication

Great commumication, on time,

July 22, 2024
RJ Home Services  logo

Reply from RJ Home Services

Thank you for leaving us feedback and choosing "The RJ Way!"

Rated 5 out of 5 stars

Great service again

Great service again. Tommy was on-time, actually early and a joy to work with. We're already putting together our punch list of needs. We enjoy the quality of service this small business provides.

July 24, 2024
RJ Home Services  logo

Reply from RJ Home Services

Thank you for the feedback and sharing your experience with both RJ Home Services and Tommy. We look forward to serving you with any future Electrical or Plumbing services. Thanks for choosing to have your service "The RJ Way!"

Advertisement
Rated 5 out of 5 stars

Talented technicians and reasonably…

Talented technicians and reasonably priced. 10/10. Jake did a great job

July 19, 2024
RJ Home Services  logo

Reply from RJ Home Services

Yousef, Thank you for your feedback this helps ensure we are conducting our service above and beyond. Thanks again for choosing "The RJ Way!"

Rated 5 out of 5 stars

Great job

Did a job two other companies couldn’t do

July 13, 2024
RJ Home Services  logo

Reply from RJ Home Services

Thank you for the feedback we are thrilled we could be of assistance. We look forward to serving you with any future electrical or plumbing needs Thanks for choosing "The RJ Way!"

Rated 5 out of 5 stars

Prompt and friendly service

Prompt and friendly service. Very professional and clearly knowledgeable in electrical matters. Made recommendations for potential future modifications and provided estimates with no pressure to make an immediate decision. I will be pleased to call them again when needed for any electrical issues or improvements.

May 13, 2024
RJ Home Services  logo

Reply from RJ Home Services

Bruce ,Thanks you for the kind words we appreciate the feedback it lets us know we living up to expectations. Thanks again for choosing "The RJ Way!"

Rated 5 out of 5 stars

Awesome electrical company

Awesome electrical company. Very friendly, professional and knowledgeable. Would gladly call on this company again.

May 13, 2024
RJ Home Services  logo

Reply from RJ Home Services

Thank you Virgil for the feedback it lets us know that you enjoyed having your service "The RJ Way!" We look forward to serving you in the future.

Advertisement
Rated 5 out of 5 stars

Definitely recommend

Tommy was personable, knowledgeable and reasonable. We love our new lighting, inside and out! Thank you.

April 11, 2024
RJ Home Services  logo

Reply from RJ Home Services

Thank you Rebecca for your feedback! It lets us know that we are taking care of our customers and that enjoyed having their Electrical service "The RJ Way!"

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look