RickRak.com Reviews 

2,594
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 512 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times and durable, well-built products that consistently arrive in perfect condition. People also really appreciate the helpful customer support team and the straightforward installation process for their motorcycle parts and accessories. Buyers often mention that everything is exactly as advertised, making them eager to place future orders. However, some customers also noted occasional issues with fit or installation quality during events. A few reviewers experienced frustrating problems with specific items not fitting correctly or coming loose shortly after being put on the bike.

What people talk about most

Product

Users describe positive interactions with product, highlighting high quality, durability, and accurate... See more

Delivery service

Reviewers express high satisfaction with the delivery service, frequently highlighting the remarkably fast... See more

Quality

Customers report general satisfaction and appreciation regarding product quality. Reviewers frequently... See more

Order

Clients share positive opinions on order, highlighting smooth and trouble-free purchasing experiences with... See more

Service

People report positive experiences with service, highlighting fast shipping and helpful customer support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The product was EXACTLY as advertised and worked better than I expected. The main reason for shopping at Rickrak is because I feel secure with my purchases - if anything is wrong, they stand behind ev... See more

Rated 5 out of 5 stars

RickRak combo kit 2 up for 2017 Road King Very happy with RickRak products! My combo kit includes Great Bag! waterproof Cover, Shoulder Strap, steel mount -frame Quality equipment!! Very Practi... See more

Rated 5 out of 5 stars

So I previously submitted a review on this purchase on my tour pac bad for my Indian roadmaster I made a huge mistake on the refund process. In transit overseas and didn't have the opportunity to c... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with everyone and their helpfulness towards the customers. The owner and all of his staff were very pleasing to work with. I understand that I am spending thousands of dollars at... See more



Company details

  1. #1 of 10 best companies in Motorcycle Parts Store
  2. #1 of 1 best companies in Harley-Davidson Dealer
  3. #2 of 9 best companies in Motorcycle Equipment and Accessories Store

Written by the company

"RickRak offers a full line of the Best New Design Go Pro 360 Camera Mounts, Travel Luggage and Quick Attach Strapless Bags for Harley-Davidson. Custom Dynamics, Arlen Ness, Advanblack, ThunderMax Performance Tuners, Kuryakyn, Rockford Fosgate, ShoreFire Saddlebag Lid Covers, Rinehart Racing, Klock Werks Windshields, Ciro, Legend Shocks, KST & Fat Bagger Handlebars, Dakota Digital Gauges, Bug Slide products, Premium Quality Flags and Mounts, and more! The RickRak System quickly and securely attaches your bag to the luggage rack on your Harley Davidson Ultra Tour Pak, Street Glide or Road Glide, or Indian - No Straps Needed. Built American Tough. Lock your RickRak to your Harley Davidson or Indian. RickRak is your Quick Attach Strapless luggage rack solution."

30 Day Money Back Guarantee

No Questions Asked Returns

No Questions Asked Returns
Breathe Easy - We've got your back!

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(2,594)

479 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another great product

I received the item quickly, and it was easy to install. The holster holds it perfectly in place. I enjoyed the updates on my order and the notification when it arrived at my door. Overall, it was a great experience.

August 27, 2026
Rated 5 out of 5 stars

Recent order

The assistance from your employees in assuring that I received the correct item for my year and made. The speed inwhich I received my order.

August 26, 2026
Rated 5 out of 5 stars

Was a little bit skeptical at the…

Was a little bit skeptical at the beginning, ordering the small piece for so much money but the quality was great. Workmanship was beautiful. Definitely made my bike pop for sure. I will be back to buy more stuff for sure.

August 17, 2026
Rated 5 out of 5 stars

Great Experience

Shipping was fast, the product arrived in perfect condition and the order was accurate. Really liking the RickRak touring bag setup!

August 15, 2026
Rated 5 out of 5 stars

I was very impressed with everyone and…

I was very impressed with everyone and their helpfulness towards the customers. The owner and all of his staff were very pleasing to work with. I understand that I am spending thousands of dollars at the same time but just knowing that the company actually cares about their customers base was very appreciated. Thank you again and I would give you all 5 Stars.

August 11, 2026

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