ReliveX Reviews 

Have been watching the ads ( which have been many) and was almost sure I would order one. Then panic set in over a week ago as it was advertised that the offer was ending tonight in fact there were only 5 left but I was not in a position to buy.
Fast forward today and the offer is still being advertised. This certainly made up my mind NOT to buy. Reason I didn't buy ..false / panick advertising.
Went for another machine which is excellent does a lot more that ReliveX and rarely advertise which is a good sign.. .

Try as I might, I was not successful in getting it to work, other than experiencing an uncomfortable tingling. I would have appreciated it, as I feel many other users would have, an idiot's step-by-step guide sheet enclosed with the product; the enclosed small booklet did not fully explain how to initially use the product.

I have used ReliveX since I was diagnosed with spinal problems, my L4/L5. I paid and used this product which I found brilliant. Until the actual device stopped working, I contacted ReliveX (everything by email) with the problem who ask for a video. After numerous attempts I was told that I should try the video proving fault by using Dropbox. After downloading this. ReliveX accepted and said there staff would check this out. I got one more email saying that they were replacing this product. But I never received it. I have had my surgery and am still trying to find out what’s happening, but ReliveX response is ‘we can’t find your emails’ (I have about 10 altogether.

Not happy with the company aftercare. So if you want this product, good luck , but remember-no aftercare.

7-12 Days Delivery. 4 weeks later still nothing arrived. Company's number is out of service and customer service doesn't reply on emails. Don't know how/where to ask for a refund to buy at a different store.

I purchased this item based on what I saw online, I should have looked more into reviews, it comes with gel pads that they claim last about 30 uses, and it comes with directions on how to care for these pads, I have used them for 4 days and nights and they are coming apart, when I reached out they said they are a consumable product and basically bottom line order new ones at a very costly expense, I had already ordered some as they said they are only good for about a month, but 4 days is just unacceptable and their response just shows what the reviews are so low, I have also posted the problem directly on the site so hopefully others will think
Twice about this product. I recieved a response because of this review to send pictures and get some action started but the email they gave me does not work

I purchased the machine, so I thought after looking at my email received it was for a care plan, I contacted them to cancel this 5 minutes after placing the order, only to be told that it's not possible because it has already progressed to a stage in the fulfillment process where changes are no longer possible but its ok to order something else While we’re packing everything, you still have a short window to add something to your order with no extra shipping cost.
For the next 20 minutes, you can get 10% off anything you add to your existing order. Then I get an email offering me a discount. To help, you can use the discount code PADS10 to receive 10% off pads when placing a new order for pads in the future. THEY THINK I'M GOING TO ORDER FROM THEM. NO CHANCE
Watch out, there are SCAMMERS ABOUT. I have now reported them to PayPal to try and get my money back

I did not authorise payment and the bunch of thieves stole my money and sent me a product l did not want. Then they want me to pay to send it back and restock the product. Avoid avoid avoid !!!!

It didn’t work for me and I also found out that it is dangerous for me to use due to a stimulator in my back. I asked for a return and was told there would be restocking fee, return label fee, and medical disposal fee. So absurd and not reflected in the ad. Therefore, I am not getting a full refund as it reflected in the ad of “refund after 90 days with no questions asked. SO untrue

RelixeX is a SCAM business. They advertise a product and send you something completely different and then offer a small "refund" to try and apease you. Do your research. Look at their address. Its a dry cleaners.

This company's website is terrible. Twice I've order pads and each time I get tricked into thinking I haven't finished the process. I received a message saying I need to complete the order then I end up with a double order! They have sales for a second order but I get charged the higher price. The first time I ordered pads I ended up getting "scheduled" pad orders for outrageous price! I tried to cancel and I get bullshit things like, "we can't but the good news..."! The good news would be to quit fauls and misleading advertisements and give me my damn money back? No more. I'm not buying one more piece of crap from these swindlers?

Something is very wrong with their site!
I order one item and suddenly I find myself having ordered two or even three of the same items and of course am charged for all those orders.
Impossible to immediately cancel my orders since they do not answer the emails I have sent.
I advise to be VERY careful with your orders!

I sent ReliveX an email complaining that:
Order: #181938 has 9 pads and order: #181853 has another 9 Pads plus twice 6 pads, which means that I am going to receive a total of 30 pads! I definitely did not intend to order all those pads! They were ordered by mistakes caused by the pop-up windows of your site.

This is what ReliveX answers:
“I understand your concern regarding the extra pad orders and the connectivity range of your controller.
Regarding orders #181938 and #181853, these orders have already progressed to a stage in the fulfillment process where changes or cancellations are no longer possible. Once an order reaches this point, it cannot be modified or pulled out due to batch processing, even if it has not physically left the warehouse yet. You can read more in our cancellation policy at... (link not allowed here) However, hydrogel pads need to be replaced every 20 to 30 sessions to maintain optimal performance, so having extra pads means you are fully stocked for your future sessions.”

ReliveX’s own explanation makes the scale of the problem clear: if two pads are replaced every 30 sessions, then 30 pads would cover about 450 sessions. Even using the device every day, that is roughly 1.5 years of use.
That calculation only reinforces my concern: if relieving muscle pain requires supplies lasting a year and a half, it raises serious doubts about the practical effectiveness of the ReliveX Adaptive Correction System.
Rather than addressing the mistaken orders, the company appears to justify them by assuming I will need these pads for future pain.
That is hardly reassuring. I do not see how ReliveX can confidently predict that I will need this many replacement pads, and I certainly did not knowingly choose to buy enough for years of use.
Their email also makes clear how little time customers have to modify or cancel an order. Although I was referred to their cancellation policy, the link was inaccessible.

I am done with this company!

Given this experience, I see no reason to continue dealing with ReliveX when there are many more reliable companies offering similar, if not better, products on the market.

Harrassing me continuously since order placed 7-1 and cancellation notice sent 7-1-26 Customer service is horrendous.Dont think they understand Engish! Ordered product 7-1. Cancelled same date 7-1 ..But they do NOT READ their mail. No messages were rejected either,.
I rejected product via USPS. They document returns like this. Company has been harrassing me since mid July..Then they insist upon getting my CC # for gel pads and unit that were cancelled.DAILY MESSAGES from them. They send daily messages saying im sorry We need your CC number

Having recently used the device for the first time entirely in accordance with the instructions I felt no discomfort until standing up whereapon I suffered severs sciatic pain in my lower back and right leg . Three days later and the pain persists making walking difficult leading me to sit most of the time. I am afraid to use it again and will be returning it on the basis that it should carry a health warning and it has I believe caused me permanent damage . This return will be on my terms under my consumer rights and I will not be fobbed off by any scam tactics to prevent it . Should this pain persist then I will be forced to consider further action.

Sciatica much worse since using this. On top of that they set up subscription without my authority and started sending things and taking payments again without my authority.

worst company i have ever dealt with. ordered products 13 business days ago. still have not received anything. everytime i contact them they send a bs scripted response. i will be canceling my order. DO NOT BUY FROM RELIVEX.

14 days ago, I ordered a foot massage device and received it damaged and non-working after 10 days. The next day, I took a photo of the damage and packaging and sent it with a request for a refund. After 2 days, I wanted a video instead of a photo, and they said they would then see if they would proceed with a refund after the return. I pointed out that this made no sense and that the 90-day money-back guarantee applies to the product. Now, 3 weeks after the order, they state that the 90 days have expired and they can no longer do anything for me. Scammers of the worst kind, based in The Hague at Roelofsstraat 48, telephone: 0853016834, and operating under a parent company.
I am going to copy and paste this under every advertisement they place—I promise—and a promise is a debt.

I have severe back pain and have had more than 9 back surgeries. This sounded like a miracle device, but after reading all the reviews I can't bring myself to order. Just too many negative reviews.

I've used Tens units for a lot of years and have found them to lend some relief, but this promised deeper and more intense long term relief. I was excited to try it.
I can't say this device was any more effective than the basic personal TENS I've been using. I feel it was a lot of money spent and it merely duplicates what I already have.
I was skeptical when I ordered the item first of all, as after I added the base module and some extra pads, it kept popping up with "how about this, too?" upsells which I equate to scammy sites. And the most annoying part was that, while every page was advertising "free shipping", when I got to the end of the check out process there was an addition $9.99 expedite fee - ??!!?? There was no way to remove this. I wavered then, should have trusted my instincts, but the lure of actual relief after years of pain was too strong.
I've written to request a return label with prepaid shipping, since I already paid a shipping fee no matter what they call it. We'll see how that goes...

Unfortunately, we're not able to send free replacement pads in this case, as the pads had been used before the issue appeared rather than being defective straight out of the box.
Pads used 4 times x 15 minutes....possibly defective, pads bubbling..... but Company not interested in finding out, thought Netherlands were more forward thinking and had better customer services than the USA, obviously NOT.....

I purchased it by mistake and when I realized I had pushed purchase I tried to cancel the order immediately. I contacted support immediately and was told that they couldn’t cancel the order and that I had to wait until I received the order to return it for a refund. But once I received the device and requested a refund I am being charged $10.00 restocking fee and $15.00 for a shipping label. They don’t cancel because they are trying to make some money off of you any way they can. So my suggestion to anyone is if you don’t plan on keeping the device, don’t order it. They even offer a full refund if you don’t want it. There 90 days guarantee is fraudulent, because your not going to get all your money back