www.prylstaden.se Reviews 

I made a order to the faroe islands. They took my money, and the said they dont ship to my country , and i would get the money back. I never got any refund, and they say i have to kontakt klarna to get my refund. They wont even give me kontakt info to klarna. Plus klarna is when you dont have money for the order, so you pay a little every month. Its not the same company. So i will never use this website again. They just stole my money

Good, flexible service and good products :)

Great customer service. I got very detailed answers on the techical question I had about the cameras. The cameras work well. There was a problem with one of the cameras and the company offered to send me a new one.

UPDATE:
I was able to return the item in the end. The person who helped me in the process was very nice and made up for the initial lack of contact.
Maybe in the future I will try another product, hoping to be more lucky. One suggestion I would make is that this company should start a phone service for their customers. Since they deal with hidden cameras and similar gadgets, it would be important to speak directly with someone who can support the customers and solve any problems they might have with their purchases.
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Bought item on March 4 but needed to return it shortly after as it is defective. Impossible to contact these people. Several emails but nothing. I eventually got in touch with their customer service and agreed on returning the item for good. Customer service needs to definitely improve. Will give two stars now until the matter is completely resolved, then I might increase the evaluation, considering that, in all fairness, the person who finally got in touch with me is being helpful.

Responsive support and easy to work with. Took care of my issues with no fuss. Highly recommend.

Best quality products sent by Prylstaden. Highly satisfied with the quality and value.

The 5th time I have used Prylstaden, never experienced any problems with the products sent, quick delivery on time every time. Good prices.

very easy transaction and very fast shipping!

the delivery was quick and the product was exactly what I had ordered. It was a laptop stand for using in bed but the function of the device is not as I expected. Before I buy it I emailed them and asked if I can look at the monitor in parallel with my face in bed and they said there shouldn't be any problem but there was in fact. The laptop falls on my face if I want to put it on that position and I have hurt my face two times so far.

Extremely poor quality. Did not work twice.

Very good they even sent a gift with my order, highly recommend.

Such amazing customer service! They sorted out my issue with an hour and received my package today! I ordered it yesterday! 5 stars! André you’re amazing. My name is Chris N - you helped me yesterday!

Still not received my stuff.
You got my payment still havent got my stuff !

Got sent the wrong product. After my complaint I got send a new product which was still not the product I ordered! Pleasant support team but not happy with the service at all!!

Quick and fast response to my email. Once ordered the package was ready to ship within 30 min.

No response at all from customer service since 3 of October, i will not buy anything more from this company.

I've noticed your mail and i have fwd one of the automatic mail replies to you stating that my query will probably be answered within 1-2 working days but after that it's totally silence

I appreciate that you took some of your time to respond

-Stephan

Update, after phone call from Aria at Prylstaden i'm revising my score and i'm now a happy customer. Thank's Aria for your call and your great products.

They selling an item what have not in stock and they have no idea when it will be stock...i tried to speak with them and said i want to know when should i expect answer "we dosent know" but when we will have we send it to you. Question ok but when should i count on it weeks month months? No answer after all i said ok poor service i want to cancell no answer... I only want to know how can they sell something what they dosent have?! Seriously xD? And they dosent know when they have... Great shop well done..