Plus1 Reviews 

5,203
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The customer service or agent who assisted me was very patient, polite and helpful. Thank you for being kind.

Company replied

Rated 5 out of 5 stars

I was having so much trouble with my debts; basically, most of my monthly salary went up to pay back the loans and debts. Nstart helped me to have a "New Start" and now I am relaxed and can focus on m... See more

Company replied

Rated 5 out of 5 stars

Good Assistance, professional service from agent named Marisol, helped myself to lower my monthly costs with very bad UC. Maybe intrest rate is no low but it's sure considering high risk of credit f... See more

Company replied

Rated 5 out of 5 stars

Great experience. The agent was hands on and very good with questions and helped direct me to the proper information. He was ready to make adjustments and checked in during the whole process.

Company replied

Company details

  1. Financial Institution

Written by the company

At Plus1, we know that everything can always get even better. We’re at our best in tough situations – that’s when we really show what we can do, and no one has solved as many “impossible” situations as Plus1. To put it plainly, we’re damn determined to solve the problem. When most others are finished, or give up, we take one more step – and then another – to make interest rates, loans and agreements even better. For more than 10 years, we’ve been untangling messy debt situations, negotiating, consolidating loans and freeing up money. Most people actually think we do a great job – which isn’t so strange, since things almost always turn out better than they hoped. And a bit faster than they dared to believe. Speed matters to us – not a single extra day in unnecessary minus is okay. People have different needs and circumstances, but almost everyone wants things to be better. Almost everyone wants a bit more plus in their pocket. We’re here for all of them. Plus1 – For a life on Plus.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(5,203)

1,573 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome service thank you for saving me!

Kronofogden payments.

September 5, 2023
Plus1 logo

Reply from Plus1

Hej!
Tack för ditt omdöme! Vi är glada över att höra att du är nöjd med vår service och att vi kunde hjälpa dig med din ekonomi. Vi värdesätter din feedback och hoppas att du kommer att fortsätta att ha en bra ekonomisk situation.
Vänliga hälsningar,
Nstart

Rated 5 out of 5 stars

Excellent service

Excellent service, I needed to collect my loans, I applied and they have been in touch with me till i got my offer, Very nicely communicated and hassle free experience. HIGHLY recommended.

August 27, 2023
Plus1 logo

Reply from Plus1

Hello!
How good that you are so satisfied with our handling and that we were able to help you find a solution. Good luck with your finances going forward!
Sincerely,
Nstart

Rated 5 out of 5 stars

Bra bra

Bra bra ....🙂

August 9, 2023
Plus1 logo

Reply from Plus1

Hej!
Härligt att du är så nöjd med vår tjänst och handläggning. Tack för ditt omdöme!
Vänliga hälsningar,
Nstart

Rated 5 out of 5 stars

Helpful and fast

July 19, 2023
Plus1 logo

Reply from Plus1

Hello!
It is wonderful that you are so satisfied with our service and handling. Thank you for your review!
Sincerely,
Nstart

Rated 5 out of 5 stars

Very fast and proffesional

Very fast and proffesional, process went smooth.

June 8, 2023
Plus1 logo

Reply from Plus1

Hello!
We really appreciate your review and are happy to hear that you are satisfied with our service. Helping our clients improve their financial situation is our top priority, and we're glad we were able to do that for you. Thanks again!
Sincerely,
Nstart

Rated 5 out of 5 stars
Plus1 logo

Reply from Plus1

Hej!
Härligt att du är så nöjd med vår tjänst och handläggning. Tack för ditt omdöme!
Vänliga hälsningar,
Nstart

Rated 5 out of 5 stars

I'm extremely grateful to Nstart and my loan advisor, Maksim Husak, for a "New Start"!

I was having so much trouble with my debts; basically, most of my monthly salary went up to pay back the loans and debts. Nstart helped me to have a "New Start" and now I am relaxed and can focus on my job and life. I highly recommend this company to those with similar situations as me. Words can not express my gratitude to my adviser at Nstart, Maksim Husak, who kindly and patiently guided me through the process with all the support and information that I needed.

March 14, 2023
Unprompted review
Plus1 logo

Reply from Plus1

Hello!
Thanks for the review! Glad you are satisfied and that we were able to find a good solution.
Good luck with your finances in the future and don't hesitate to get in touch if you have any questions!
Sincerely,
Nstart

Rated 5 out of 5 stars

Great experience

Great experience. The agent was hands on and very good with questions and helped direct me to the proper information. He was ready to make adjustments and checked in during the whole process.

January 4, 2023
Plus1 logo

Reply from Plus1

Hej!
Härligt att du är så nöjd med vår tjänst och handläggning. Tack för ditt omdöme!
Vänliga hälsningar,
Nstart

Rated 1 out of 5 stars

3 weeks now and had to ask them 6 times…

3 weeks now and had to ask them 6 times nothing happens. Can't say anything but so far useless don't even want to bother wasting my time with this calling and calling forget emails they never ever answer anything but taking all your private information and the total silence.
????
Who does that?

Well they do.

September 14, 2022
Unprompted review
Plus1 logo

Reply from Plus1

Hi,

It sounds strange. You are welcome to contact us by phone to find out what has happened.

Sincerely,
Nstart

Rated 1 out of 5 stars

Unprofessional and untrustworthy

They approved my application for gathering my loans at first, they even got access to my bank account to “verify” my transactions and when they called me back they said they had first checked an old credit control, so they can eventually not offer anything. My credit has not been raised the last 4 months, how often do they check, once a year? Totally unprofessional

August 11, 2022
Unprompted review
Plus1 logo

Reply from Plus1

Hello,

We always look at the bank statement to verify income and to ensure that we receive all loans. Sometimes a new credit report is required as it is only valid for 30 days.

Sincerely,
Nstart

Rated 5 out of 5 stars

Thanks for providing the kind of help

I don't know what I'm most grateful for. I'm generally appreciative for. What you did was really wonderful. Having you as a lender is comparably astonishing.

Topp man Sebastian nice and helpful person. 🎖️

January 26, 2022
Unprompted review
Plus1 logo

Reply from Plus1

Big thanks for your review. Good luck with the economy!

Hälsningar,
Liam - Nystart Finans

Rated 5 out of 5 stars

Very good

Very good. I.m very happy with them

July 12, 2021
Plus1 logo

Reply from Plus1

Thank you for your review!

Regards,
Liam - Nystart Finans

Rated 5 out of 5 stars

Nystart have really helped me fix my…

Nystart have really helped me fix my past mistakes on economy. You really gave me second chance.

May 25, 2021
Plus1 logo

Reply from Plus1

Many thanks for your review. Good luck with your economy!

Regards,
Liam - Nystart Finans

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