Paris Attitude Reviews 

2,665
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpfulness, professionalism, and responsiveness of the staff and agents, often highlighting their dedication. Many found the service efficient, reliable, and professional, making the apartment search and rental process stress-free and easy. Reviewers also appreciated the excellent communication and quick response times from the team, along with central and convenient apartment locations. However, some customers also noted issues with apartments not being cleaned upon arrival, sometimes requiring them to arrange cleaning themselves. A few other people also felt that customer service was unresponsive, with emails going unanswered and a perceived lack of support for tenants, particularly on weekends. Some reviewers mentioned minor inconveniences or a feeling that the agency prioritized owners over tenants.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting many agents as helpful, efficient, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting efficient, friendly, and... See more

Response time

People report positive experiences with response times, with many customers appreciating the quick and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting great communication,... See more

Location

Reviewers mention positive feedback about location, with many securing lovely apartments in central Paris and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Paris Attitude twice and have been content both times. I think the webpage has clear photos and you don't need to submit lots of complex documents. Clear communication and confirmation wit... See more

Company replied

Rated 5 out of 5 stars

We arrived a little early yet someone was here to meet us immediately. Everything went fine except for a few minor inconveniences. The internet was not working but was fixed the next day. The instr... See more

Company replied

Rated 5 out of 5 stars

I've been staying with Paris Attitude for almost 3 years and I couldn't be happier. When I moved to Paris I really struggled to find an apartment, other agencies had very little on offer or were very... See more

Company replied

Rated 5 out of 5 stars

Kateryna & her team have been taking care of my housing needs for years now. I recommend them to everyone I know or their careful care and thorough practices hat Ensure that everyone will find exactly... See more

Company replied


Company details

  1. Self-Catering Accommodation
  2. Apartment Rental Agency
  3. Lodging
  4. Property Management Company
  5. Real Estate Agency
  6. Real Estate Rental Agency

About Paris Attitude

Written by the company


Paris Attitude is a real estate agency specialized in furnished rentals in Paris. With more than 4,000 apartments in every arrondissement of Paris, we can meet any request, from studios to 5-room apartments, modern lofts or traditional Haussmann-style homes. All our apartments are ready, furnished and equipped with everything you need, even linens and cooking utensils.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(2,665)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The landlord was very helpful 💯👍🏼

The landlord was very helpful 💯👍🏼

Thank you to Pierre & Claire 💕

June 2, 2026
Paris Attitude logo

Reply from Paris Attitude

Hello Rose,

Thank you for your review. We’re delighted to hear the landlord was so helpful and that you had a positive experience.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Everything went smooth and fast

Everything went smooth and fast

July 18, 2026
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Reply from Paris Attitude

Hello Tais,

Thank you for your review. We’re delighted to hear that everything went smoothly and quickly. We truly appreciate your feedback.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Check in was very easy and our agent…

Check in was very easy and our agent very friendly and helpful. Also, it did not take nearly as long as the estimated time.

My only wish was there was more flexibility in scheduling. The only open slot was 1pm and our flight landed at 10am so we had to just sit at the airport for 2 1/2 hours because there wasn't anywhere for us to go with all of our luggage.

May 12, 2026
Paris Attitude logo

Reply from Paris Attitude

Hello Tim,

Thank you very much for your review. We’re delighted to hear the check in was easy, friendly and helpful, and that everything went faster than expected.

We also take note of your comment regarding scheduling flexibility. We always try to plan a realistic arrival time, especially when flights are involved, to allow for passport control, luggage collection, possible delays and the transfer to the apartment. We’re glad everything went smoothly in the end and hope you enjoy your stay.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Very good

Very good! A bit tricky to call them but works fine on email.

July 15, 2026
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Reply from Paris Attitude

Hello Kajsa,

Thank you for your review. We’re glad to hear your experience was very good and that communication by email worked well. We also take note of your remark about reaching us by phone, as this is an important point for us to keep improving.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Stephane and Laurence were fast

Stephane and Laurence were fast, precise, intelligent, and presented themselves well. Got me a rental on short notice during Bastille Day. Excellent service. Very professional.

July 15, 2026
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Reply from Paris Attitude

Hello Danielle,

Thank you very much for your review. We’re delighted that Stephane and Laurence were able to help you secure a rental on short notice, especially during such a busy period around Bastille Day. Your words about their professionalism, precision and efficiency mean a lot, and we’ll be sure to share your feedback with them.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Neda is the reason we had a great…

Neda is the reason we had a great experience. She was incredibly helpful.

July 15, 2026
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Reply from Paris Attitude

Hello Brigid,

Thank you very much for your review. We’re delighted to hear that Neda’s support made such a difference in your experience. We’ll be sure to share your kind words with her, and we’re very happy everything went so well.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Great service

Loved the selection and the responsiveness of the agent Neda. It would have been nice if each property listed has its reference number clearly listed so that searching for a specific property is easier.

July 9, 2026
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Reply from Paris Attitude

Hello Ammar,

Thank you for your review. We’re delighted to hear you appreciated the selection of properties and the responsiveness of Neda throughout your search.

Thank you as well for your suggestion regarding property reference numbers. This is a very useful point, and we’ll share it with our team as it could make the search experience even clearer and easier.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

I must say at the beginning of the…


I must say at the beginning of the process I was a little bit confused because the process of securing a short term tenancy in Paris is different from the process in London where I am based.

It was Arnaud’s professionalism and his regular updates on properties that I was interested in that made me trust the process.

He was very helpful and detailed in providing me with the required information. In the end I secured a lovely apartment in central Paris.
I would like to say a big thank you to Arnaud and Paris Attitude for their support.

July 8, 2026
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Reply from Paris Attitude

Hello Remi,

Thank you very much for sharing your experience. We understand that the rental process in Paris can feel different at first, especially when coming from another market, so we’re really glad the regular updates and clear guidance helped make things easier.

It’s wonderful to hear that the support provided allowed you to feel confident throughout the process and secure a lovely apartment in central Paris. We’ll be sure to share your kind words with Arnaud.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Owner came to gate and welcomed us

Owner came to gate and welcomed us. He explaining kindly all the things in apartment and providing guidance about the nearby day to day useful places. Really very kind owner and we really appreciate them

July 5, 2026
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Reply from Paris Attitude

Hello Vignesh,

Thank you for your review. We’re delighted to hear you received such a warm welcome and that the owner took the time to explain everything in the apartment, as well as share useful guidance about the neighborhood. It’s wonderful to know this kindness helped make your arrival easier and more pleasant.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Super great

July 2, 2026
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Reply from Paris Attitude

Hello Napoleon,

Thank you for your review. We’re delighted to hear you had such a great experience with Paris Attitude. We truly appreciate your feedback.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Neda Ljubibratic is very professional

Neda Ljubibratic is very professional, kind, and supportive. With her experience and guidance, she handled everything in the calmest and smoothest way possible. Working with her was a pleasure. She is simply the best.

July 2, 2026
Unprompted review
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Reply from Paris Attitude

Hello Soheil,

Thank you very much for your kind review. We’re delighted to hear that the support felt professional, calm and smooth throughout the process. Your words about Neda mean a lot, and we’ll be sure to share them with her. We’re very happy that working together was such a positive experience.

Best regards,
The Paris Attitude Team

Rated 4 out of 5 stars

A good deal in Paris

I have rented an apartment with Paris Attitude, and the experience has been fair. There have been some problems, but in the jungle that is renting in one of the biggest capitals in the world, they have managed to provide some solutions. Follows a brief picture of their work, framed in what is the real state market nowadays and in Paris, so make it helpful for you.

The apartment that I have got is great, obviously expensive (my rent is 2500 €/month without utilities but I have seen things much worse for the same price in this city) , with an absurdly high fee for the agency for renting for a few months, but in this case and given what you can find in Paris, for someone not renting for long-term probably it was hard to find something with better quality-price balance.
You should expect to pay in advance the first month rent, a security deposit, the agency fees, plus non-payment insurance.
The service and the online platform from Paris Attitude are also fair. It fulfills its function and allows payments to be made in a relatively simple and transparent manner, and to manage documentation.

All my contact has been with Kateryna Omelianenko, who has been quite responsive, although sometimes intermittently. My perception at this point is that you can trust her, and things are going to be managed in due time. I would like to acknowledge her publicly for her work.

Related to the problems, I tried to rent the apartment several months before, for a date and period that was advertised as available, and when everything was done just pending the signature of the landlord, I was told that it was no longer possible because the person who had rented the apartment for more than a year wanted to stay. This is obviously not serious and is a highly questionable business practice that shows considerable disregard for the customer. So, you should never trust themon the deal or make plans until you have got back everything signed. Words or online information in this case mean nothing or little at best.

However, in my experience, you probably shouldn't expect better treatment from anyone working in real estate in Paris. They care only about business, not clients, because reputation matters little in a market with extremely high demand—and it is also a cultural issue. Also, you should not expect to be able of getting a visit to the apartment before renting it. Such practice, since it puts the client at a clear disadvantage and faces considerable risk, it has unfortunately spread although it should probably be considered illegal. There is no point on dealing with the disadvantages of a usual rental to get the same deal that using AirBnB.

That said, I believe the service provided by Paris Attitude stands out above the rest, and if I were to rent in Paris again, I would undoubtedly deal with them. In this ocassion and my specific case I feel that I have real value for the money.
As for my own situation, the owners of my apartment are extremely attentive and kind, and they keep the place in excellent condition. I am really happy with them.

June 27, 2026
Unprompted review
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Reply from Paris Attitude

Hello,

Thank you for taking the time to share such a detailed and balanced review. We’re glad to hear that, despite some difficulties along the way, you found value in the apartment, the platform, and the support provided during your rental process.

We also sincerely regret the frustration caused by the initial availability issue. We understand how disappointing it is when a property can no longer move forward after several steps have already been completed, especially when planning a stay in Paris from a distance. Your remark is completely understandable, and we take it seriously.

We’re happy that Kateryna’s support helped you move forward and that you are now satisfied with the apartment and the owners. Thank you as well for recognizing the effort made to provide a reliable and transparent service in a complex rental market.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Great communication & Great Service

Great communication, fast, efficient and very friendly service. The staff very friendly and very prompt. Stephane did great job accomodate my request. Find, Rent, contract signed in less than 2 days!

June 26, 2026
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Reply from Paris Attitude

Hello Dimitrios,

Thank you very much for your review. We’re delighted to hear the communication was clear, fast and friendly, and that the whole process moved so efficiently. Securing a rental and signing the contract in less than two days is exactly the kind of smooth experience we aim to provide. We’ll be sure to share your kind words with Stephane.

Best regards,
The Paris Attitude Team

Rated 2 out of 5 stars

Very disappointing

EDIT (26/6): thank you for the reply. I actually still haven’t received the refund despite numerous attempts to contact the agency with no success about this matter. I also still haven’t been given any answer about the refund of the security deposit of the last apartment I was in even though the check out was completed with no problem. That means that I’m waiting on over €5000 in refunds. I would appreciate a quick response on this matter please. Thanks again.

xxxxxxxxxxxxxxxxx

I have rented several apartments through Paris Attitude over the years and have generally had positive experiences. However, my two most recent rentals were extremely disappointing. Both apartments were in such poor and unclean condition that I was unable to accept them upon arrival, with one of them having what looked like bed bugs on top of its extreme unclean conditions.

What has been even more frustrating is the lack of communication and support that followed. Despite the agency being fully aware of my urgent need for accommodation, which has forced me to stay in a hotel apartment at additional expense, and despite multiple follow-up emails, I have received little to no response. I also haven’t received the full refund that I was promised after rejecting the second apartment or the deposit of the last apartment I checked out from.

Given the unacceptable condition of the apartments provided and the urgency of my situation, I expected a much more proactive and responsive approach. As a loyal client who has rented numerous apartments through Paris Attitude and paid substantial agency fees over the years, I am deeply disappointed that no suitable alternative accommodations have been offered and that my requests continue to go unanswered.

Unfortunately, this experience has significantly undermined my confidence in the agency's service and commitment to its long-term clients.

June 20, 2026
Unprompted review
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Reply from Paris Attitude

Thank you for taking the time to update your review.

Regarding the refund for the rental property you did not finally occupy, we can confirm that we received your bank details yesterday and that the transfer is being processed today.

As for the security deposit from your previous rental, your check-out was carried out just a few days ago. In accordance with your rental agreement, this will be refunded within one month, provided the check-out report matches the check-in report.

We fully understand your concern and are doing everything we can to finalise these refunds as soon as possible.

XXXXXXXXXXXXXXXXXX

Hello Rawan,

We are truly sorry to hear that your recent experiences have not been in keeping with the trust you have placed in us over the past several years.

You have indeed rented several flats through Paris Attitude in the past, with positive experiences, and we regret all the more the difficulties you encountered with your last two bookings.

Regarding the first apartment, following your report upon arrival, we issued a refund and urgently extended your previous rental by a few days, at no additional agency fee, to give you time to find a solution.

As for the second apartment, concerns were raised upon arrival and you chose not to take the keys. We understand this decision and have processed your request for a refund.

However, we regret that we were unable to offer you a new alternative that met your criteria immediately, given such a short deadline. In view of the urgency, limited availability and the difficulties encountered, we have recommended that you visit any new property in person before signing a tenancy agreement, in order to avoid further disappointment.

We fully understand your frustration and are sorry that these recent events have affected your confidence in our agency. We remain committed to supporting you with professionalism and transparency, taking into account your loyalty and your circumstances.

Best regards,
The Paris Attitude team

Rated 3 out of 5 stars

Once I get a booking I am pleased with…

Once I get a booking I am pleased with PA, but I think it takes much to long to communicate with my advisor, even if the advisor has no answer; that is, let me know something! Waiting more than a day with no answer seems like I am being ignored. A phone call would be much faster than a text or email!

June 19, 2026
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Reply from Paris Attitude

Hello Henry,

Thank you for your feedback. We’re glad to hear you’re pleased with Paris Attitude once a booking is confirmed, but we’re sorry that communication with your advisor has not felt responsive enough.

We completely understand how frustrating it can be to wait without any update, even when there is no final answer yet. Your point is very fair, and we take it seriously. Clearer follow up, quicker updates, and easier phone contact are important areas for us to keep improving.

Thank you again for sharing this with us, it helps us do better.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Quick responses and valuable information

Very fluent exchange of information and kind attention from the company´s representatives

June 18, 2026
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Reply from Paris Attitude

Hello Francisco,

Thank you for your review. We’re glad you appreciated the smooth communication and the kind attention from our team throughout your experience. We truly appreciate your feedback.

Best regards,
The Paris Attitude Team

Rated 2 out of 5 stars

Lack of support and unjustified deposit deduction

I rented an apartment in Paris through Paris Attitude for 6 months and unfortunately had a very disappointing experience.

During my stay, I had no stable internet connection for over two months, which regularly forced me to leave the apartment in order to work. There were also pre-existing humidity issues in the apartment that required expert visits during my rental period, and a package worth approximately €70 was stolen from the building shortly after delivery.

After moving out, €250 were deducted from my security deposit. Despite repeatedly requesting invoices and justification from both the landlord and Paris Attitude, I never received any supporting documents, even after months of follow-up.

What disappointed me the most was Paris Attitude’s lack of support. As an agency charging significant service fees, I expected proper tenant protection and assistance when disputes arose. Instead, I was left completely on my own.

I would strongly advise future tenants to document everything carefully and not assume the agency will help resolve issues if problems occur after your stay.

March 10, 2026
Unprompted review
Rated 3 out of 5 stars

I have been trying to rent an apartment…

I rented an apartment in Paris through Paris Attitude. The final outcome was positive, as the landlord eventually accepted my application and I was able to secure an apartment. I also appreciate the support I received from Théophane Garnier during the steps of the process, especially when the communication became more responsive in the final days.

However, the overall experience was still frustrating. For almost two weeks, I uploaded all the required documents to the platform several times. Each time, I received a success message confirming the upload, but afterwards my documents were not visible and my applications remained incomplete. Because of this technical/interface issue, I missed the apartment I originally wanted, as well as other options that were more suitable for me in terms of price and commute.

This created a lot of unnecessary stress at a very critical time, as I have an internship starting in Paris soon and needed accommodation urgently. While I am glad the issue was eventually handled and the process moved forward, I expected a smoother platform experience and faster support from the beginning, especially considering the high agency fees.

I am giving 3 stars because I did manage to rent an apartment in the end, but the process itself was more difficult and stressful than it should have been due to the interface issue in the first 2 weeks.

June 12, 2026
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello Selin,

Thank you for taking the time to share your experience and for highlighting the support you received from Théophane throughout your search.

We are delighted that we were finally able to help you find an apartment.

However, we are sincerely sorry for the difficulties you encountered when submitting your documents. We fully understand the stress this situation may have caused, particularly as you had an internship starting soon and needed to find accommodation quickly. The technical issues you describe do not reflect the experience we aim to provide for our tenants.

Although the situation was eventually resolved and your application was accepted by the landlord, we understand your frustration regarding the delays encountered and the opportunities you feel you may have missed during this time.

Your feedback is invaluable and helps us to improve both our platform and our support processes. We thank you for your patience and wish you every success with your work placement, as well as an excellent stay in Paris.

Best regards,
The Paris Attitude team

Rated 4 out of 5 stars

Service and quick reponse

Service and quick reponse

June 4, 2026
Paris Attitude logo

Reply from Paris Attitude

Hello Eef,

Thank you for your review. We’re glad you appreciated the service and our quick response. We remain at your disposal if you need anything.

Best regards,
The Paris Attitude Team

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