We have been with Loveadmin for several years now. The migration to V2 had its challenges and still has! However, Leo especially, has been great with support and communication along with the help team... See more
Company replied
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We have been with Loveadmin for several years now. The migration to V2 had its challenges and still has! However, Leo especially, has been great with support and communication along with the help team... See more
Company replied
Lauren is always so helpful, friendly and efficient. She calmly helps us deal with our issues, questions, and managing new initiatives in a professional manner and explains things very clearly. Thank... See more
Company replied
We recently had a customer tell us we love your club but the only thing that lets us down is the admin. This customer hasn’t been able to pay through LA for months. In fact it’s not our only customer... See more
LoveAdmin has everything we need to manage our club day to day. Our account manager Lauren offers ongoing support and cannot do enough to help us! LoveAdmin take all of our feature requests on board a... See more
Company replied
Whether you run a Sports Club or a Membership Organisation, manage Classes or Courses, our advanced yet simple-to-use admin software helps you work smarter and faster. Get better visibility and control over your cash flow and increase your income with our money-generating features. Reduce your paperwork, manage everything online in one secure place, and streamline your working processes. No contract or tie-ins. And our personal, five-star support team will even help you get set up. Join thousands of customers benefiting from LoveAdmin! From sports clubs, class and course providers to membership organisations, our software supports administrators and managers across various sectors. Book your free demo today!
Studio Four, The Boardwalk, Brighton Marina Village, BN2 5ZB, Brighton, United Kingdom
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We recently had a customer tell us we love your club but the only thing that lets us down is the admin. This customer hasn’t been able to pay through LA for months. In fact it’s not our only customer who hasn’t been able to pay on LA this is a repeated issue. Honestly as someone with a marketing background I have very little good things to say about LA so far. The amount of time wasted by issues it cause making us look stupid to our customers or just features we were told work which don’t. Or the UX options for holiday clubs, making it near impossible to find a layout which is in anyway user friendly. We have seen customers try things that should work and just been left on an error page on their account. The memberships are terribly complex to manage. Making quick sales with out team is almost impossible we had to find work arounds just to get people into the door because they were having such trouble trying to pay. Honestly LA if your an inspiring club with lots of customers and services LA will make everything worse for you. The one saving grace is Conor in the support team. But apart from that we massively regret the decision to move over to LA. If you want your customers to be able to pay this is no the booking platform for you, if you want your customers to have terrible booking experiences and blame those on your well thought out brand then this is the platform for you.
Lauren is always so helpful, friendly and efficient. She calmly helps us deal with our issues, questions, and managing new initiatives in a professional manner and explains things very clearly. Thank you to the whole team for their ongoing support and quick responses to our queries.
Reply from LoveAdmin
We have been with Loveadmin for several years now. The migration to V2 had its challenges and still has! However, Leo especially, has been great with support and communication along with the help team. Our club classes and bookings have different requirements making things far from straightforward. There is still a way to go to make it perfect but we remain hopeful we will get there.
Reply from LoveAdmin
We now have been using Loveadmin for over 9 years!
We have really watched the software and the team evolve !
We have stayed with Loveadmin - mainly due to the great support provided by their team.
The always allocate an account manager
Who work closely with you to ensure the software meets our clubs needs.
Their customer support is exceptional! They quickly resolve any problems that arise.
The latest version 2 software is great !
It has really reduced our admin time and supports us to run our club efficiently!
Great registers
Easy bookings for Holiday Club
Easy access to members records
Great waiting list booking platform
Easy check out system
Everything a club needs
Reply from LoveAdmin
LoveAdmin has been great for our speech and drama education company. We use it for registration, timetables, invoicing, communication and more. The support team are incredibly helpful and it's great to know that I can pick up the phone if I run into problems. It's not the cheapest Business Management system out there, but it is really well suited to my business and has far more functionality than other systems.
Reply from LoveAdmin
The Love Admin system is a fantastic addition to our club and the recent upgrade to V2 has helped our club run more efficiently. The join in app for members has also seen huge benefits for us and our members and allows all our information, classes/registers, timetables, invoicing and payments to be in one place, making workload far easier to manage. It’s wonderful to have a real person to troubleshoot any issues with and even if they’re not resolved immediately they are addressed in a timely manner.
We have struggled with ongoing issues; emails sent from LA not going to a members inbox and therefore not being received/responded to and this is why the rating is not 5 stars. That said, our experience is that LA is always customer focused and has a high priority for a good customer experience. They work with you and offer training in areas that may require more knowledge to best benefit from the admin system.
Reply from LoveAdmin
LoveAdmin has everything we need to manage our club day to day. Our account manager Lauren offers ongoing support and cannot do enough to help us! LoveAdmin take all of our feature requests on board and have implemented them wherever possible.
Reply from LoveAdmin
Needs drastically testing and bugs fixing for the newer iphones. Not updated in the app store for FOUR years!!
Reply from LoveAdmin
At Evolve Gymnastics Academy, managing member payments used to be one of our biggest challenges. The process was completely manual, checking bank statements, matching payments to members, and chasing outstanding fees ourselves. It took hours every month and distracted us from focusing on coaching and developing our club.
Since switching to LoveAdmin, everything has become far more efficient. We now have clear visibility of outstanding payments, the register highlights overdue accounts, and we can send bulk or automated reminder emails in just a few clicks. It’s saved us a huge amount of admin time and reduced the stress around fee collection.
The system has also made it easy to set up events, competitions, camps and fundraising initiatives with online booking and payment, creating additional income that we can reinvest back into the club.
The best thing about the switch is how friendly and helpful the team are when we have queries or issues. They made the switchover easy and it's great having the 1-2-1 support when we need them. Overall, LoveAdmin has helped us operate in a much more professional, streamlined and sustainable way. Highly recommend.
Reply from LoveAdmin
LoveAdmin has exceptional customer service and support. The staff are consistently helpful and friendly, always ready to assist with any queries or issues that arise. What impresses me most is their genuine willingness to listen to user feedback and act on it, continually evolving the platform to better meet our needs.
Reply from LoveAdmin
As a club new to the system, we have been figuring out as we go; but Love Admin's support team and ever evolving features have been excellent.
The more we use it, the more we refine our processes. The features are seamless, and thanks to easy support, we are able to use the features we need to great effect.
Reply from LoveAdmin
System is simple to use and great for our Swim School. Our Account manager Leo is always on hand and no question is too small - at the end of the day he wants everything to work in the right way for us as a business.
Reply from LoveAdmin
Baskervilles have been using Love Admin for nearly four years now and it has transformed the way the business runs.
From communicating with parents, taking payments, managing class registers and producing reports, everything is now streamlined and more efficient. Love Admin has reduced admin time and made processes much smoother and fully aligned with the modern systems and technology that people expect today.
The support team are always on hand to help with any queries, and issues are dealt with quickly and efficiently, which really takes the stress away. Knowing that reliable support is there when needed makes a huge difference.
We would recommend Love Admin to any company considering upgrading their booking and admin systems.
Reply from LoveAdmin
We moved to LoveAdmin V2 over a year ago, and Leo has been our account manager since day one. We couldn’t have been luckier having him set us up and look after us all this time.
He has been incredibly patient with all our questions, listened carefully, and made changes to suit our business — overall, he made the whole process of changing systems a very smooth transition for us.
The support team has also always been available for urgent queries, which we really appreciate. Thanks to LoveAdmin, we’ve reduced our admin time and digitalized our procedures as much as possible. Everything is now much clearer and straightforward.
Thank you, LoveAdmin Team! :)
Reply from LoveAdmin
James and the team at Loveadmin are always super efficient at assisting with any query we have to operate smoothly. They team regularly catch up with us and keep us fully updated on any updates.
The new Thrive Hub gives extra services to assist and help us improve and grow.
Reply from LoveAdmin
I have been with Love admin for many years now, and have been through the all of the changes and developments through each version.
The staff are very friendly and supportive for what ever you need and the software itself is supper adaptable to each individual need.
The version changes and updates can throw a few challenges, but I recognise this is because the system is being improved an updated all the time. Backtrack before any system to manage my club was there, I don't regret one bit of using loveadmin to get me through my clubs expansion and developments.
To date, we have over 700 members per week and I am able to manage this with one person in the office for 20hr per week.
Reply from LoveAdmin
The support we have had from Leo and Luke during the whole process has been fabulous.
Nothing has been too much trouble and issues have been sorted straight away without hassle.
Our suggestions have been noted and acted upon to make our experience better with our system.
Reply from LoveAdmin
The customer service is very good and quick on hte occasions that we need it. The prices have increased though over the last year and additional charges have been added. The interface is very good and straight forward to use for customers and works excellently.
Reply from LoveAdmin
LoveAdmin provides a great Admin system for running a Club - we've got 800 members and it manages all the classes and bills all the parents seemlessly
Reply from LoveAdmin
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