I won over $500 on my free log in money!!! What an absolutely exciting and wonderful experience it was. Sometimes it's hard to find the right games that are paying but 2. Hopefully the redemption ge... See more
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At LoneStarCasino.com, we're redefining the social casino experience with a dynamic lineup of slot games that are completely free to play and endlessly entertaining. What sets us apart is our top-tier visuals and immersive sound design, delivering a gaming environment that pulls you right into the action. We’re all about building a strong, connected community offering exciting tournaments and interactive social features that bring players together. As a sweepstakes-based platform, LoneStar Casino gives you real chances to win big through our promotional games, all with no purchase necessary fair, fun, and transparent. Step into LoneStarCasino.com for non-stop thrills, where every spin opens the door to a new adventure.
8 The Green #15134, 19901, Dover, United States
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Very professional, really looks out for protecting the security and privacy of my account. Was able to get my issue solved within under 30 mins. Perfect customer support!
I had a cash out on june 28th, it went through on June 30th. I still have not received anything. It's really disappointing.
Reply from LoneStar Casino
Well people I've being playing different casino apps for a while,usually I will down 1 or 2 and play them for a week ,about at least 2 hours a day,you know to give them a sporting chance,but Lone Star don't need a sporting chance because they don't let you win enough to say I had a sporting chance,doesn't matter if your playing GC or SC coins your not winning anything they take your coins faster than you can hit the spin button,I like to count spins between line hits and this app has been the worst by far,I got to real Casino's and do the same counting and have a lots better luck between dead spins,but LS there definitely on the taking side,so if you try them be very careful,don't invest to much
Good Luck
Reply from LoneStar Casino
I had made two previous redemption requests and both paid out timely. I have now been waiting a month now to receive my third redemption request. I have also reached out 4 times now and all I get is "Don't worry your money is safe and we are working on your request".
If I get paid out after writing this, I may consider increasing the stars on this review, but for now it will remain.
Adam
Reply from LoneStar Casino
I keep reading reviews about delayed payments but I had opposite experience. I played for first time, depositing 5$ and winning over $300. Verification took 10 min and my withdrawal came in less than 12 hours later. Very happy with lonestar.
Reply from LoneStar Casino
I finally just decided to throw in the towel with Lonestar their platform is getting worse and worse. The glitches and kicking you out of the game I can’t take anymore especially when you are going into a bonus or you are already in an active bonus that’s just a straight out ripoff. It’s sad because it’s already giving you dead spins it has become nothing more than a headache while losing your money. VIP bonuses are useless to give me 70 to a hundred dollars and never get a bonus is absurd. Well this is one loyal customer you guys have lost,
Reply from LoneStar Casino
I am not gonna give up on them yet.usualyy have always been trustworthy, But I have been waiting weeks for my redemption. Lonestar & real prize have always been my trusted favorites.I've always spoke highly of them , but both of them have some real problems with redemption time lately.They are taking three weeks to a month to receive. Used2be a week tops. Ive missed a few cool promos2.
IN RESPONSE to ur comment, I have mesaged u guys and they said oh rest assured its getting processed. But still nothing this morning:-( . Its been since july 5th or 6th
Reply from LoneStar Casino
To be honest, I was expecting a completely different level of service. My first impression was okay, but then the constant problems started. Sometimes the page would freeze, and other times certain features would stop working for no reason. I contacted support several times, but all I got were boilerplate responses. In the end, I just wasted my time and got frustrated. I have no desire to come back here.
Reply from LoneStar Casino
This site consistently crashes. It crashes prior to being in a bonus and even in the middle of an active bonus game. I do not recommend it. I am frustrated because I have given this platform so much patience hoping that all the flickering and crashing would eventually subside. No! I love leaving great feedback and often give credit where it’s due, but this platform with both its games and providers are not the most reliable. Whether I win or lose in the games due to probability, is fine, however I like to still enjoy the consistency of playing but it crashes so often it takes away the enjoyment from the experience. It’s a no for me. Play and enjoy and your own risk.
Reply from LoneStar Casino
Didn’t realize I needed 100 dollars to cash out. Won 50 and had to deplete it in order to try to make it more. Lost it all. Glad it was only 5-6 bucks but I wouldn’t have deposited it had I known they required 100 to cash out. Live and learn. Needed some quick petty cash and I usually have good luck with the casino apps. IMO, not the one for quick petty cash between jobs. Seems like they pay out. It was really easy to get verified. Any official document from the state to your current address should count, assuming it is dated within 90 days. My ID doesn’t match my current address, but it is valid for a few years. ID matches the state. Had no issues there. Might try them again god forbid I can land a job. But until then, this is probably dead for me
Reply from LoneStar Casino
This casino a waste of time lost over $1000 in days.. the stuff be full the bonus NEVER go off.. games are rigged just for u to lose money I counted over 200 spins on the teapot game and once did the bonus go off not adding the spins from previous days don’t waste your money.
Reply from LoneStar Casino
Lonestar has been very good to me! Won over $2500 and lots more. Redemption time was fast. Sent my big Redemption in Thursday and had it Saturday. Great deals on packages. Just awesome! Those winnings are much needed!
Reply from LoneStar Casino
Scam casino. The only casino I have ever spun through $30 and not hit a single bonus or win for that matter. These are games I play on several other platforms yet could not seem to get any return here. Dont waste your money. Its a scam.
Reply from LoneStar Casino
Wow—played Trump It Bonanza and it did not disappoint! The game was exciting, engaging, and absolutely worth it. Definitely join in and have a blast!
Reply from LoneStar Casino
I requested a gift card redemption on June 30, 2026.It is now July 18, 2026 and it is still pending review. I contacted support multiple times and they said it is still within their standard processing time. I have redeemed from them before and it has never taken this long to review and approve. I am skeptical about buying anything on this site now in fear I will not get a redemption if I win. I will change my review once I get what I have won.
Reply from LoneStar Casino
I would probably rate this site higher, but it crashes constantly, especially when in a bonus!! I’m am always having to close my browser, restart my phone, and reload the page. The only way it works for me is if I go incognito in Google Chrome. Even then, it will crash a few times before I can play consistently.
Reply from LoneStar Casino
Was great awesome selection of games! However I spend about 600 too 1000 a month on loanstar and last night I recived an email saying they needed photos of of my debit card! For 1 that's insanely weird for 2 why did you wait almost a year to question my bank info im really confused! I'm sure I will get some generic reply! My wife and my son also have accounts with loanstar but none of us will be playing on this site again. On discord the comments are 99 percent people having issues redeeming or it takes a month etc.. its all right there for people to see. Something really seems off with this site im kinda glad it happened! Thank you for the email tho i was literally about to make my weekend deposit. So let me ask this Lone Star so everybody can see it on here. Is it one account per person?Or is it one account per household?Because if that's the case, you shouldn't have, people refer people!
Reply from LoneStar Casino
This is a great casino that has so many promotions going on all the time. Amazing deals on packages and loads of fun slots to choose from. Their support team is very responsive and friendly. And one of the best things is Lonestar Casino has been so good with redemption times for both gift cards and cash prizes. 5/5 stars ⭐️ Thank you Lonestar!! Give them a try I highly recommend them 😃
Reply from LoneStar Casino
This is my second time winning on Lonestar Casino. I requested a redemption yesterday and received it today. That's what I like, a fast redemption process!
Reply from LoneStar Casino
My experience with LoneStar social casino has been great.
Had several redemption with them and all went well.
Received my redemption in a timely matter 2 to 3 days.
I recommend this casino to everyone.
Thank you LoneStar for great service.
Antono g
Reply from LoneStar Casino
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