Lindehobby Reviews 

Took over a week before they sent the delivery. When I reached out to them they said it would go out very soon, took another 4 days.

If you say on your website you’ll send for delivery within 1–2 days, it’s unacceptable to then take a week and a half instead.

Quality of delivery was fine

The yarn I bought turns out a very different colour/shade from the picture online. Not wanting to pay 65 sek to return it, I now lost a bit of enthusiasm for the project.
Also, the free pattern I wanted was out of stock.

Everything was in good quality and without any issues deliverywise, it was fast and felt reliable and trustworthy all way through, as did the purchase.
However the Wool Yarns i bought had a slightly different color in real life than in the pictures and one being straight up pink instead of brown. Exact color was pretty important for my project, so this was a slight disappointment.
Otherwise nice with a big collection.

very well delivery service, good prices

Good yarn. Quick delivery.

Good price and product with quick delivery!

Great experience all in all. Great quality products, well packaged, great prices

After years of buying from this company with no problems or complaints my recent order has been extremely disappointing. My order of 2200kr came with 2 items missing. One wrong garn and 2 garns that look very different in colour to their names and photos online. I wrote and notified them. I received a reply which told me to look again because the items had been removed from their stock.
I replied that I had looked very well and those 2 items which where of very little value. (65:00) where absolutely not in my package. I also took photos of the wrong garns. My overall shopping total must be well over 15,000 by now and I have never complained before.
Since then I haven’t heard back from them. I have sent 5 emails and 2 messages on their contact page from their website.
I will be sending all the correspondence to Klarna to refuse payment of the missing and unwanted items.
Very unprofessional and annoying. I had to order the missing items from another store after a week of not hearing from them.

I bought yarn for > €60 and halfway knitting I discovered really big color differences. My friends all said I shouldn't accept this. So I mailed Lindehobby. They offered me a returnlabel for unused balls of yarn. After I finished the sweater I asked them for the return label and they wouldn't send one because I finished my knitting and they considered me satisfied. What was I supposed to do? I had already used some balls of yarn when the color differences showed up.

I would give you zero stars if possible. I sent my initial email over a month ago and have received ZERO responses or help. My order has been held at customs for over a week because they didn’t describe the contents of the package well enough (shouldn’t you know how to do that by now if you’re a successful company). And I have been unable to get in touch with a single soul.

Company looks like it used to be decent now it feels like a scam with no one running it. Save your money and shop somewhere else.

Great products!

I received my order and unfortunately the yarn I ordered was much different in color than in the picture online. That happens and it's alright so far.

However, when I contacted their customer support to inquire about a return, I received a ticket but not a reply. I did however receive a "rate our support" email where I could see they had answered my ticket but I never received their reply on an email (and it's not possible to find on their website or anything). I saw that they sent a link where you input your email address and order ID and supposedly you get a return label for free. When I used that, I got a message that my order couldn't be found. I contacted them again, telling them all the above, and didn't again receive a reply. I contacted them again a few days later on the same thread, and didn't hear back. At this point I was feeling stressed because I wanted to be able to return the yarn within the valid amount of days, so I sent another email, telling them the number of my case and to please get back to me fast. I received, a day later, an email from the system again asking me to rate their support -- and not their actual reply, although I could see it quoted under that. In their reply, they said they got back to me before and they told me that if I the system can't find my order, I can buy their "Returfrakt" online on their website as a product that costs about 60 SEK.

I really don't understand how they and their system's incapacity to function correctly and find my order resulted in me having to pay extra.

I understand it might not be a big business, but they need to have working systems in place, or more customers like me will end up feeling frustrated and unsatisfied.

To be honest I would rate you lower than 1 star if possible. I wanted to return some items to you as they are not suitable for my project. I thought they would be before I recieved them. I ordered the return label on july 7th and still haven't recieved it. So now am i not only out the money for the products but also the postage that I paid through your website for the return label to be sent to me! I only ordered my yarn from your company up until now but you wont be getting anymore of my money. I will shop somewhere else.

Super customer oriented service. Good price as well

I placed my first order several days before the winter storm of the decade, covering many states & interrupting travel for millions. Although some of my mail was delayed by a week, the LindeHobby package arrived well packed & in perfect condition, within the expected number of days. I am so happy with all of the items ordered, I plan to place a larger order very soon. Thank you LindeHobby!! 👍🏻

Very good things

Great delivery, great product

I love the mercerized yarn, its shiny and easy to crochet with. Am making a blouse, wish I could send a picture when its done.