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Leavetown Reviews 

153
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Visitors frequently praise the convenient locations, describing wonderful properties that offer easy access to local shops, scenic views, and public transport while remaining wonderfully peaceful. Guests consistently highlight the friendly and helpful staff members, alongside clean, spacious accommodations and highly enjoyable amenities like well-maintained pools and hot tubs. Some reviewers were not happy with certain properties, noting serious maintenance issues, dirty conditions, worn-out furniture, and malfunctioning elevators during their stay. Customers also mentioned significant difficulties when trying to resolve these operational problems or secure appropriate refunds for the severe inconveniences experienced at specific accommodations.

What people talk about most

Location

Clients share positive opinions on location, highlighting that the spots are ideal, very centrally located,... See more

Service

Consumers find service to be positive, highlighting great support and convenient transportation options like... See more

Quality

Users describe positive interactions with quality, noting that the accommodations are exceptionally clean,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spacious, very clean, and perfect for a family stay with plenty of room to relax after a day outdoors. The location was excellent — quiet and convenient, yet still close to Whistler Village. It was ea... See more

Company replied

Rated 5 out of 5 stars

The host was really great with everything! There were timely auto-sent notes with all the information you need...but when my travel plans were messed up due to flight issues and missing baggage, they... See more

Company replied

Rated 5 out of 5 stars

We had a really lovely stay at this lodge. It was spotlessly clean, tidy, and thoughtfully laid out, which made it feel welcoming from the moment we arrived. The space worked really well for us as a f... See more

Company replied

Rated 5 out of 5 stars

We had a really nice stay here. This cabin offers privacy and convenient access to downtown Banff by bus or walking along trail. Plenty of sleep space with a cozy loft and private bedroom. Easy checki... See more

Company replied


Company details

  1. Vacation Rental
  2. also in
  3. Bed & Breakfast
  4. Hotel
  5. Lodging
  6. Resort
  7. Short Term Apartment Rental Agency

Written by the company

Finding a great vacation rental should be the easy part of your trip. At Leavetown, it is. We offer thousands of properties across Canada, the USA, the UK, and France, from cozy mountain cabins to beachfront escapes and city apartments worth staying in. Whatever your destination, we have options. We're 100% employee-owned, and it shows. Our guest support team is available 24/7 by phone, email, or chat, made up of real people who are genuinely invested in making your stay great. Not bots. Not a ticketing queue. Actual humans who pick up. Every booking comes with our best price guarantee. Find a better rate elsewhere and we'll match it. Staying longer? Our extended-stay rates make remote work and longer adventures genuinely affordable. Your next trip should be memorable for the right reasons. We make sure of it.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(153)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a wonderful stay

We had a wonderful stay! The breakfast was absolutely top-notch with plenty of fresh and delicious options. It has been the best breakfast so far on our travels. Our kids thoroughly enjoyed the pool. It was clean, well-maintained, and perfect for families. The rooms were spacious, comfortable, and provided plenty of room for everyone to relax. The beds were especially comfortable, which made for a great night's sleep after busy days of exploring. Overall, this property exceeded our expectations. Between the fantastic breakfast, family-friendly pool, roomy accommodations, and comfortable beds, we would happily stay here again and highly recommend it to other families. They even reached out to us when we left something in one of our rooms (they didn't just throw it out). We appreciated that too.

November 2, 2026
Rated 5 out of 5 stars

Easy booking and what is advertised is…

Easy booking and what is advertised is what you get

October 26, 2026
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Reply from Leavetown

Thank you for sharing your feedback! We’re delighted that you had a smooth booking experience and enjoyed a stay that matched what you expected. It was a pleasure hosting you, and we hope to see you again!

Rated 4 out of 5 stars

Well appointed and modern facilities

Well appointed and modern facilities. Friendly and helpful staff.

October 16, 2026
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Reply from Leavetown

Thank you for your review. We’re delighted to hear you enjoyed the modern facilities and found our team friendly and helpful. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Great place and location

Great place and location. It had all we needed and more!

October 15, 2026
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Reply from Leavetown

Thank you for your lovely review! We’re so pleased you enjoyed the property and its convenient location, and that you found everything you needed for a comfortable stay. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Great Stay in Cape May

Everything thing about this property was what we expected. We really enjoyed our stay and would book again!

October 2, 2026
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Reply from Leavetown

Thank you for your lovely review. We’re delighted to hear everything met your expectations and that you thoroughly enjoyed your stay. We’d love to welcome you back again!

Rated 5 out of 5 stars

Great experience

October 18, 2026
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Reply from Leavetown

Thank you for your lovely review! We’re so pleased to hear you had a great experience. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Exceeded what we expected with great…

Exceeded what we expected with great service, accommodations very clean with everything we needed Ian’s in a great location.

October 1, 2026
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Reply from Leavetown

Thank you for your wonderful review. We’re delighted to hear that your stay exceeded expectations and that you enjoyed the great service, clean and well-equipped accommodation, and convenient location. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Fantastic property

Fantastic property. We absolutely loved our stay at this property. Found the staff very friendly. Loved the guys at the pool bar. Will definitely be returning! Thank you so much for having us. Loved our visit!

October 5, 2026
Unprompted review
Leavetown logo

Reply from Leavetown

Thank you for your wonderful review. We’re delighted to hear you loved your stay and found the staff so friendly, especially the team at the pool bar. We truly appreciate your kind words and look forward to welcoming you back again!

Rated 5 out of 5 stars

A great get away with river views and…

A great get away with river views and trains going by. Beautiful home! Will be back!

October 1, 2026
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Reply from Leavetown

Thank you for your lovely review. We’re so pleased you enjoyed the beautiful home, river views, and unique experience of watching the trains go by. We look forward to welcoming you back for another wonderful stay!

Rated 5 out of 5 stars

"We loved our stay

"We loved our stay! Such beautiful views that made our stay extra special! Thank you for hosting us! We enjoyed our time immensely."

October 2, 2026
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Reply from Leavetown

Thank you for your wonderful review. We’re so pleased to hear you enjoyed your stay and that the beautiful views made it extra special. We’d love to welcome you back again in the future!

Rated 5 out of 5 stars

Amazing host and great place to stay

Amazing host! Really clean and great place to stay!

October 4, 2026
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Reply from Leavetown

Thank you for your lovely review. We’re so pleased to hear you enjoyed the clean and comfortable accommodation and had a great stay. We hope to welcome you back again soon!

Rated 5 out of 5 stars

We had a fantastic stay in Banff

We had a fantastic stay in Banff. The Airbnb was perfect for six adults and the bus service made getting into the heart of downtown easy and convenient. We would stay again!

October 1, 2026
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Reply from Leavetown

Thank you for your wonderful review. We’re so pleased to hear you had a fantastic stay in Banff and that the accommodation was perfect for your group. It’s great to know the bus service made exploring downtown easy and convenient. We’d love to welcome you back again!

Rated 5 out of 5 stars

It was just perfect

It was just perfect. The location, view, the room, everything. I highly recommend to everyone.

September 29, 2026
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Reply from Leavetown

Thank you so much for your wonderful review. We’re delighted to hear everything was just perfect, from the location and beautiful views to the room itself. We truly appreciate your kind recommendation and would be delighted to welcome you back again in the future!

Rated 5 out of 5 stars

Great Stay!

The Beach Bunny Cottage was the perfect place for our girls weekend! Plenty of space and a great backyard. Only a very short drive to the mall area and downtown Cape May. Would definitely stay again and recommend to others!

September 17, 2026
Unprompted review
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Reply from Leavetown

Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed the spacious home and great backyard. Thank you for your kind recommendation, we’d be absolutely delighted to welcome you back for another girls’ weekend!

Rated 5 out of 5 stars

Loved our stay at our we chalet at Lake…

Loved our stay at our we chalet at Lake Louise. So friendly and helpful. Everything was in our room that we needed.

September 23, 2026
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Reply from Leavetown

Thank you so much for your lovely review. We’re delighted to hear you enjoyed your stay and found our team so friendly and helpful. It’s wonderful to know you had everything you needed in your room for a comfortable stay. We truly appreciate your kind feedback and hope to welcome you back again in the future!

Rated 5 out of 5 stars

A lovely place to stay and the free bus…

A lovely place to stay and the free bus was a big advantage

September 17, 2026
Leavetown logo

Reply from Leavetown

Thank you so much for your lovely review! We’re delighted to hear you enjoyed your stay and found the free bus service to be a great advantage. We truly appreciate your kind feedback and hope to have the pleasure of welcoming you back again in the future!

Rated 5 out of 5 stars

We were delighted by our stay

We were delighted by our stay, every staff member we interacted with was great. The rental was HUGE. We thought the pictures might be deceiving but they weren't. It was more space than we needed. So clean, bright and peaceful. We walked around the grounds to the Lake and used both indoor and outdoor pools and hot tubs regularly. It was a great place to stay. Thank you!

September 16, 2026
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Reply from Leavetown

Thank you so much for your wonderful review! We’re delighted to hear you had such a great stay and that our team made a positive impression. It’s wonderful to know the rental exceeded your expectations. Thank you again for your kind words. We would be delighted to welcome you back for another relaxing stay in the future!

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