I rarely provide a review but this company deserves it. First off, the app is great and have easy to use features. Customer service is incredibly prompt. While the move started with some unforeseen de... See more
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Review summary
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Will was extremely attentive with the unloading of my PODS container. He was able to quickly unload and impressively load my truck in such a way that every item appeared stable and secure. His effienc... See more
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LUGG TEAM featuring John & Shareem Were phenomenal! They arrived on time to both the pick up store and the drop off destination They were polite, courteous, efficient , careful and knowledgeable... See more
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Lugg communicated efficiently through the app. I like the real time tracking. the movers arrived as agreed and took special care to properly wrap the furniture and upon delivery put it into place.... See more
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Company details
- #4 of 24 best companies in Moving Company
- #2 of 14 best companies in Delivery Service
- #19 of 183 best companies in Furniture Store
- #5 of 18 best companies in Moving and Storage Service
- #1 of 11 best companies in Storage Facility
- #2 of 24 best companies in Transportation Service
About Lugg On-Demand Movers
Written by the company
Get a Truck and Movers on Your Schedule!
For over 10 years, we’ve been the go-to on-demand moving and furniture delivery service, completing over 1 million 5-star moves.
Fast, Reliable On-Demand Moving & Delivery
Whether you’re moving to a new apartment, clearing out your storage unit, buying a dresser on Facebook Marketplace, or just need help getting your new sofa home from the store, Lugg is just a tap away. Our professional movers arrive at your door in 30 minutes or less.
Why Choose Lugg?
- Same-day & flexible scheduling – choose your time, 7 days a week
- Track your movers in real-time - just like Uber, track your stuff from pickup to drop off.
- Trucks for every move – from pickups to box trucks
- Fully insured for peace of mind
- Official delivery partner for Living Spaces, HomeGoods, Crate & Barrel, and more
Moving & Delivery Services
Lugg covers everything from home and office moves to furniture delivery, junk removal, and more:
- Apartment, home and residential moves
- Storage, college, and office moves
- Facebook Marketplace & Craigslist delivery
- Store and furniture delivery
- Appliance delivery
- Donation pickups
- Junk removal
- Labor-only services
Book Your Move with Lugg Today!
Lugg is designed to make your moving experience smooth, fast, and hassle-free. Visit lugg.com/estimate or download the Lugg app to get an estimate and schedule your move today!
Contact info
United States
- support@lugg.com
- lugg.com
Get a truck and movers
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Movers were super fast and efficient
Movers were super fast and efficient. Moving stuff up one flight of stairs were done in 20 minutes at half the price of other moving services in boston.
September 4, 2026
Reply from Lugg On-Demand Movers
One flight of stairs in twenty minutes is seriously impressive work from your Lugg movers. Glad Lugg could keep your Boston move fast and affordable too. We hope to help you out again down the road!
Great experience!
The movers were so nice and helpful. The main elevator in my building was down and they got everything upstairs without an issue by using a small, rear elevator. Everything went so smoothly!
September 5, 2026
Reply from Lugg On-Demand Movers
Hi Alison! A broken main elevator and still no trouble getting everything upstairs, that is your Lugg movers thinking on their feet. So glad it all went smoothly, and we'd love to help again anytime.
Three Cheers for the Luggers
The luggers went above and beyond to complete the job. They were professional and friendly. I would definitely use them again.
September 5, 2026
Reply from Lugg On-Demand Movers
Three cheers right back at you! It means a lot to hear your Lugg movers went above and beyond while staying professional and friendly. We're here anytime you need us!
Two guys arrived with their van within…
Two guys arrived with their van within two hours! They were efficient, kind and got the job done quickly.
September 5, 2026
Reply from Lugg On-Demand Movers
Thanks, Megan! Nothing beats a van at your door within a couple of hours, and we're glad your Lugg movers were kind and quick once they arrived. We look forward to Lugging for you again soon!
Reply from Lugg On-Demand Movers
Hi Steve! On time, no trouble, and friendly is exactly how a Lugg should go. Appreciate you taking a moment to share this, and we'd love to help with your next move!
Reply from Lugg On-Demand Movers
Hi David! Really glad your Lugg movers arrived on time and treated your furniture with care. Thank you for the kind words, and we hope to help you out again in the future.
Great experience
Great experience! The guys were extremely helpful and respectful of our property. Would definitely use them again.
August 31, 2026
Reply from Lugg On-Demand Movers
Thanks, Brett! Being helpful and respectful of your property is what we ask of every Lugg mover, so it's great to hear that came through. Thanks for choosing Lugg, and we're here anytime you need us!
Will was extremely attentive with the…
Will was extremely attentive with the unloading of my PODS container. He was able to quickly unload and impressively load my truck in such a way that every item appeared stable and secure. His effiency was a breath of fresh air.
September 4, 2026
Reply from Lugg On-Demand Movers
Hi Jay! So glad Lugg mover Will unloaded your PODS container quickly and packed your truck so securely. We appreciate you sharing this, and we look forward to Lugging for you again soon!
The movers were very nice people and…
The movers were very nice people and very helpful. On time and hard working.
September 4, 2026
Reply from Lugg On-Demand Movers
So glad to hear your Lugg movers were helpful, punctual, and hard working! Thanks for taking the time to share this, and we'd love to help again anytime.
Nico and William were friendly and…
Nico and William were friendly and efficient, and even helped with getting our old couch to the curb!
They were mindful of our new couch, as well as our floors.
September 4, 2026
Reply from Lugg On-Demand Movers
Thanks, Bert! It's great to hear Lugg movers Nico and William were so mindful of your new couch and your floors, and that they got the old one out to the curb too. We look forward to helping with your next move!
The techs were very friendly
The techs were very friendly. professional , and thorough
Very pleased with the service
September 4, 2026
Reply from Lugg On-Demand Movers
Really glad your Lugg movers were friendly, professional, and thorough! Thank you for the kind words, and we're here anytime you need us.
My movers were quick
My movers were quick, thorough and super nice. Really great experience.
September 4, 2026
Reply from Lugg On-Demand Movers
Quick, thorough, and super nice is exactly what we want to hear about our Lugg movers. Thanks so much for sharing your experience, and we hope to help you out again in the future!
Reply from Lugg On-Demand Movers
So glad the Lugg app made things easy and that communication was on point from start to finish. Thanks for the 10/10, and we look forward to Lugging for you again soon!
These pros were on time and courteous!
these guys were on time, courteous, quick and professional. What a great app and what great people working with Lugg!
September 3, 2026
Reply from Lugg On-Demand Movers
Hi Elizabeth! Great to hear our Lugg movers showed up on time and handled everything quickly and professionally, and that the app made the whole thing simple. Thanks for the kind words, and we'd love to help again anytime!
Jason was great!
September 3, 2026
Reply from Lugg On-Demand Movers
Thanks, Norma! We'll be sure to pass your kind words along to Lugg mover Jason. We look forward to helping with your next move!
excellent!
September 3, 2026
Reply from Lugg On-Demand Movers
Excellent is exactly what we aim for! Thanks so much for choosing Lugg, and we're here anytime you need us.
These guys were great
These guys were great. On time ànd helpful ànd kind when they had to bring a piece back to me
September 3, 2026
Reply from Lugg On-Demand Movers
Really appreciate you sharing this! Our Lugg movers are glad they could show up on time and take good care of you, right down to bringing that piece back. We hope to help you out again in the future!
Reply from Lugg On-Demand Movers
Hi Megan! Love hearing that Lugg mover Kris knocked it out of the park for you. Thanks for the five stars, and we look forward to Lugging for you again soon!
Ashton and Edward were very kind and…
Ashton and Edward were very kind and helpful! My move was difficult due to the walkup but they were able to move my thinks quickly and efficiently.
September 3, 2026
Reply from Lugg On-Demand Movers
Walkups are no joke, so it's great to hear Lugg movers Ashton and Edward got everything up quickly and with a smile. Thanks for taking the time to share this, and we'd love to help again anytime!
Very frustrating experience with Lugg.
Very frustrating experience with Lugg.
I booked a Lugg Van to pick up a 79” armoire, but the crew arrived with other items already in the van and was unable to complete the pickup. The seller also told me the crew asked for help moving the item and raised concerns about how it was being handled.
Lugg later acknowledged that, based on the dimensions provided, the item should have fit in the van and said they were reviewing the crew’s vehicle internally.
However, the support response has also been frustratingly slow. I’ve spent significant time going back and forth through chat and email, and as of now I still have not been able to get the pickup successfully rescheduled.
Lugg did provide a $50 credit, which I appreciate, but given the failed pickup, inconvenience to the seller, and difficulty getting the issue resolved, the overall experience has been very disappointing. I’m hoping they make it right but I would be aware that they essentially just subcontract and I’m not sure their partner vetting process is as diligent as it should be
September 3, 2026
Unprompted review
Reply from Lugg On-Demand Movers
Hi Tyler, thanks for your review! We're so sorry that the crew arrived with other items in their vehicle. This is not the experience we hope to provide and is definitely not the standard. I'm glad to hear that the support team was able to assist, but if you need anything else, please be sure to follow up by emailing support@lugg.com.
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