It’s not common for a small business to provide this level of customer service. Rarely is the customer right anymore. Not in the case of Mr. Josh Terryah and his crew at Knife Country USA. Give these... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had my first purchase delivered and immediately understood it wouldn't at all serve my needs...not only did Knife Country address my issue, but promptly finalized my return in great time with grea... See more
Company replied
I was charged 20 dollars for 2nd day delivery we o. On 3rd day and tracking g says still 2 more days before I receive from a state away I am never using knife country again I will find another suppl... See more
Company replied
Item had the label printed a couple days after the initial order and then reached the post office a couple days after that. After reaching the post office the tracking had no more updates until it... See more
Company replied
Company details
Written by the company
Knife Country USA is a family-owned online retailer based in Michigan, proudly serving knife enthusiasts, outdoorsmen, hunters, and collectors since 2003. With over 40,000 products from 800+ trusted brands like Buck, Case, Kershaw, Victorinox, and Benchmade, we’ve become one of America’s largest and most trusted sources for knives, outdoor gear, and survival tools. We’re committed to more than just selection — we believe in personal service, fast shipping, and fair pricing. Most orders ship the same or next business day, and our team is always ready to help with questions before or after your purchase. We also offer special promotions, coupon codes, and free shipping on orders over $89. At Knife Country USA, you’re not just a customer — you’re part of our community. Whether you're a first-time buyer or a long-time collector, we work hard to earn your trust and exceed expectations with every order. Our team takes pride in honest service, responsive support, and making sure every experience is a positive one. Thanks for supporting a small business with big values. We’re proud to serve you — and we’re here when you need us.
Contact info
United States
- knifecountryusa.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knife Country USA
It’s not common for a small business to provide this level of customer service. Rarely is the customer right anymore. Not in the case of Mr. Josh Terryah and his crew at Knife Country USA. Give these folks a try,you won’t be disappointed!
My first purchase
I had my first purchase delivered and immediately understood it wouldn't at all serve my needs...not only did Knife Country address my issue, but promptly finalized my return in great time with great communication...I'll definitely return to shop in the future, as this initial impression impressed me completely....along with great prices and fast shipping, make it a trustworthy retail source for knifes.
Thank you Knife Country USA!
Reply from Knife Country USA
Would not replace or fix a defective…
Would not replace or fix a defective knife never used. I would not buy any knife associated with this unreliable company.
Reply from Knife Country USA
Pocket diamond whetstone
Great product and great people to deal with!!! Thanks guys!!!!
would like to sincerely thank the…
would like to sincerely thank the entire team for their warm and excellent service throughout my stay. Everything was perfectly taken care of, from check-in to check-out I truly felt welcome and valued.
This place is legit
This place is legit. Shipping was extremely fast and the item was exactly as described. Will definitely order from them again
I am a long time knife collector and…
I am a long time knife collector and Knife Country USA is the best you will find, they have a huge selection, and in stock. They are just the best to work with in every catagory. I would highly recommend them for any blade needs that might arise.
Reply from Knife Country USA
Buy from Knife Country USA!
I have used Knife Country USA for years!
They have extensive knowledge of their products and extraordinary customer service. I recently had a question about backpack features and the team responded quickly with personalized advice that truly felt genuine. It's rare to find a company that cares about its customers as much as Knife Country USA!
Reply from Knife Country USA
Highly recommend Knife Country USA
Highly recommend Knife Country USA, very responsive and very knowledgeable, Josh was helpful and insightful, thanks again!!
Reply from Knife Country USA
Awesome shopping experience
From the user friendly website navigation to the awesome selection, Knife Country will be my go to. Impressed with the wide variety of items!
Reply from Knife Country USA
Josh is a great guy
Josh is a great guy. Ordered a second Pakistan 1071 Cobra Head Sword Cane and sword inside. Have one for inside and one for outside. Great product! Even if you don't need a cane still nice looking walking piece and PROTECTION. Great service, great shipping, and great product. Have gotten many compliments. Then people are amazed about the little sword inside. Even had a friend get one. Thanks all.
Reply from Knife Country USA
Great service, prices, and turnaround
I purchased knife from knife country USA on Saturday, which was free shipping....by monday, I decided to see if I could upgrade to USPS priority shipping, So I called them up and Josh handled it before I could even finish rambling on about blades. I am a collector of sorts and I have to say that of all the blade shops I have dealt with over the many years, this was one of the best buying experiences I have encountered. Oh...and I just got an email confirmation that my knife is on the way via USPS priority shipping.
The way I was treated made me feel like family, and I will give this company priority in my next purchase.
Reply from Knife Country USA
It has awesome customers service
I was satisfied with their help it was right away no waiting
Reply from Knife Country USA
I purchased 2 Enevu 02 Cube lights I…
I purchased 2 Enevu 02 Cube lights I plan on using in April for a trip, 1 of the lights arrived damaged due to a battery leak. I spoke with Josh who offered to refund me the cost of the light without any problem, I really like the light and just asked for a replacement. Replacement being shipped at no cost to me. I was very impressed at how smoothly this process went, usually I'm used to dealing with an arduous, drawn out return process at other retailers, not here, complete customer satisfaction. I will be a returning customer. Thank you, Josh.
Reply from Knife Country USA
I purchased my first Microtech OTF…
I purchased my first Microtech OTF knife from Knife Country USA in December 2023 and just ordered my second Microtech OTF from them in January 2024. I am a repeat customer because Knife County USA is legit and the real deal. They provide an incredible selection, great value, fantastic customer service and overall outstanding satisfaction in every regard. Josh, the owner, is readily accessible and a great person. Small businessmen like Josh are the backbone of America. I am proud to support him and I hope you will too. I have already referred Knife Country USA to several of my friends. They are the best!
Reply from Knife Country USA
Key to knowledge
I can relate to the knowledge in this pertaining the use of the product.I think it is very important to the people in whom might not be to familiar with such topics to do research
Reply from Knife Country USA
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.