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Knab Reviews 

5,850
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

What once was the most promising and 'ahead of the rest' bank in the Netherlands has become just as mediocre as the rest of them. They remove more features than they seem to add, not to mention modern... See more

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Rated 5 out of 5 stars

I had problem with the verification, it couldn’t accept my passport, however when I contact through chat they immediately answer and helped me and because my connection was not so good and I couldn’t... See more

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Rated 5 out of 5 stars

Smooth banking, no complaints. Using Knab for 5 years now and never had anything not working. Talked to the customer service team few times when I had to change some details and that needed to be chec... See more

Rated 4 out of 5 stars

I am a KNAB customer for 5 years now and I am surprised to see all these negative reviews. My experience is very different. The support is always helpful and most of the time responding within a few m... See more

Company details

  1. Bank

About Knab

Written by the company

Knab, dé bank voor zzp'ers

Bij Knab krijg je als zzp’er niet zomaar een bankrekening, maar een compleet pakket waarmee je écht verder komt. Alles is online geregeld, snel en eenvoudig, zodat jij je kunt focussen op wat belangrijk is: ondernemen. Maar we bieden meer dan alleen financiële producten. We begrijpen dat als zzp’er je financiële zaken slim en efficiënt geregeld wilt hebben. Daarom bieden we je tools en kennis aan die je helpen om zelf bewuste keuzes te maken.

Zo organiseren we regelmatig webinars en hebben we een uitgebreide online bibliotheek boordevol nuttige informatie. Of je nu meer wilt weten over belastingzaken, administratie of financieel management, wij zorgen dat je de juiste kennis in huis hebt. En dan hebben we het nog niet eens gehad over onze populaire features zoals automatisch btw sparen – waarbij de ontvangen btw direct op een aparte spaarrekening wordt gezet – en de mogelijkheid om onbeperkt spaarrekeningen aan te maken. Daarnaast kun je via Knab ook makkelijk gebruik maken van een populair boekhoudpakket, zodat je administratie altijd up-to-date is.

Kortom, bij Knab krijg je niet alleen een zakelijke rekening, maar een compleet pakket dat je helpt om financieel slimmer te worden. Zodat jij altijd met vertrouwen je onderneming kunt runnen. Want bij Knab geloven we dat slimme keuzes leiden tot succes.

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Promotion box for Knab

Knab: de bank van 300.000 zzp'ers

Van bankrekening tot boekhoudpakket; bij ons zit je goed!

3.9

Great

TrustScore 4 out of 5

6K reviews

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3.9

All reviews

(5,850)

798 reviews in the last 12 months

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Rated 5 out of 5 stars

Doing good job

I am calm with your bank kanb. Hopefully know difficulty ahead. Keep smoothly!!

February 14, 2025
Knab logo

Reply from Knab

Thank you so much for this review Andrews. We really appreciate this.

Kind regards,
Donna

Rated 5 out of 5 stars

Excellent bank

Pros:
- Very good and friendly customer service
- Mobile app is just nice
- Automatic replenishment is useful

Cons:
- Mobile app is only in Dutch

January 31, 2025
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Reply from Knab

Yes, that can be a challenge. We really appreciate you being our customer.
Kind regards, Anne

Rated 5 out of 5 stars

Love the experience at this bank

The experience and value you get from this bank is way above other banks. Everything is kept simple and clean. Also, loving the Christmas campaign they did last year :)

February 3, 2025
Unprompted review
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Reply from Knab

You did? That is so nice to hear! We really enjoyed making it! Kind regards, Anne

Rated 5 out of 5 stars

This bank really focuses on entrepreneurs

You can really feel this bank focuses on entrepreneurs. Products and features in the app and in the web portal are really good, and they publish a lot of very useful articles and research about ZZPers. And also stand for ZZPers in their campaigns towards the Dutch government e.g. about new laws.

January 31, 2025
Unprompted review
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Reply from Knab

We really appreciate your positive feedback! Thanks! 💙

Regards, Floor

Rated 5 out of 5 stars

Top Bank

I like knab everything is good to understand and easy to use I would like the opportunity to pay with my mobile I hope that comes soon?

December 24, 2024
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Reply from Knab

Hey David!

Thank you for your feedback! It is already possible to use your mobile phone to pay. Our service experts would love to help you activate this. You can contact them by starting a chat or you can call us.

Kind regards,
Emma

Rated 1 out of 5 stars

DISCRIMINATING BANK

LOOKS DIVERSE, BUT IT'S JUST ANOTHER DISCRIMINATING COMPANY.

Even though their media campaign is full of diverse, colourful young happy zzp'er.
But apparently they all Have to be Dutch, like reeeally Dutch to open a colorful, progressive and inclusive bank account at Knab.

Working 6 years in NL as zzp'er, paying my taxes, with all the legal documentation.
But since i came as a refugee (which shows on my ID card and Passport),
after 6 years here, I'm not Dutch enough to be welcome in Knab Bank, the new diverse progressive banking. I'll try to start to use more sunscreen, maybe I get less brown and be treated a bit equal. One day.
Thanks for Reading
#hidden #discrimination #knab #shame

October 23, 2024
Unprompted review
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Reply from Knab

Good morning,

Thank you for sharing your feedback. We take all concerns seriously, especially those related to our onboarding process. I want to assure you that our bank strictly adheres to established procedures and policies designed to ensure fairness and equality for all applicants. As a relatively smaller bank, we need to limit certain risks and uphold criteria in regards to onboarding.

We do not discriminate in our decision-making and strive to uphold our values of inclusivity and respect.
If you have specific details about your experience, I encourage you to reach out to us directly so we can address your concerns more thoroughly. I understand that you have contacted us and that we informed you accordingly in line with out onboarding policy/criteria.

Thank you for your understanding.

Kind regards,
Sietse

Rated 3 out of 5 stars

De basis is op orde

De basis is op orde. Maar de continue upselling in de app is wat irritant, er is weinig innovatie en hun investeringsbeleid is wat twijfelachtig.

August 15, 2024
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Reply from Knab

Goedemorgen,

Dankjewel voor je review en input.

Dit waarderen we en nemen we meer voor het vervolg!

Weet dat je klantwensen ook kunt prioriteren op onze website via 'Het slimme van Knab'.

Vriendelijke groet,
Sietse

Rated 1 out of 5 stars

I told them several time to delete my…

I told them several time to delete my account and close my bank account.
They still haven't done it and they do not reply to emails.

Amateuristic.

August 11, 2024
Unprompted review
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Reply from Knab

Hi Steve,

I am sorry to read this in regards to the closing of your account.

You are able to close your account in the Knab app or on our website. This only takes a few steps.
Select the account in the app > Settings > Close account.

In case this does not work due to a technical issue, please contact us via chat or call so we can assist where needed.
We are more than happy to help!

Kind regards,
Sietse

Rated 5 out of 5 stars
Knab logo

Reply from Knab

Good morning,

Glad to read your positive experience.
Let's keep it good and make it even better!

If there's anything we can do for you, don't hesitate to contact us via chat or call.

Kind regards,
Sietse

Rated 5 out of 5 stars

A User-Friendly Banking Experience

Knab strikes a balance between convenience and usability, making it an attractive choice for those seeking a reliable online banking experience.

Intuitive Interface, personalized support, competitive rates.

July 25, 2024
Unprompted review
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Reply from Knab

Good afternoon,

Thanks a ton for the kind words and positive review!
The words you're using are exactly what we try to present ourself as . Glad to see that this does not go unnoticed and I hope that your future experiences with us are just as positive :)

Kind regards,
Sietse

Rated 1 out of 5 stars

Full of errors and horrible!

Full of errors and horrible!
Investigations for nothing.
Not good for bussines!

Your answer is not correct! Its happend every week, its now 1 Augustus and again i can not by my money and full of errors. Also have had new passes and have tryed one time and get that ill try 3 times the wrong pin what is not and also 1 time and not 3 time. Ive just hang up at the phone and asked you employee how on earth ill can get some money now if my passes are blocked or not active and the app is down again. His answer was, maybe you can have money again tommorow!

July 18, 2024
Unprompted review
Knab logo

Reply from Knab

Good afternoon,
We are currently experiencing a technical malfunction that is affecting most, if not all, of our customers in regards to the Knab App. This issue is concerning companies worldwide and we are depending on external companies for a fix. Our apologies for this inconvenience.

If your review is not concerning this malfunction, you could contact us by starting a chat or reaching us by phone. We are more than happy to help you if possible!

Kind regards,
Sietse

Rated 1 out of 5 stars

Terrible account opening experience

I was refused for a business account with no explanation even though I fulfull all the listed requirements. Their passport scanning system is completely useless and didn’t work after 50 tries, I had to input my information manually 10 times and even after all that hussle I still got refused with no reason or explanation. Don’t bother with this bank!

July 3, 2024
Unprompted review
Knab logo

Reply from Knab

Good afternoon,
I'm sorry to read that you were unable to open an account with us due to the onboarding process not running smoothly. We understand that the scans might not always work as they should. If and when this is the case, we obviously want to help you complete the required scans. In regards to the refusal, you could contact us by phone so we can have a further look and assist if possible.
Kind regards,
Sietse

Rated 4 out of 5 stars

I am a KNAB customer for 5 years now…

I am a KNAB customer for 5 years now and I am surprised to see all these negative reviews. My experience is very different. The support is always helpful and most of the time responding within a few minutes. Few times it took about 10 minutes or more. The app and website are not so innovative but work well and are mostly intuitive. “Keep it simple” is practiced well. I used bunq before and was horrified by the “innovative” functionalities that simply did not work well. I like “keep it simple”. I subtracted 1 star because KNAB does not support “instant transfers” in Europe, which - in my opinion - is not acceptable in these day and age.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth banking

Smooth banking, no complaints. Using Knab for 5 years now and never had anything not working. Talked to the customer service team few times when I had to change some details and that needed to be checked: always quickly solved in a very friendly way. I see many negative reviews, which surprise me. Would recommend.

January 30, 2024
Unprompted review
Rated 4 out of 5 stars

Its very fast

Its very fast, accurate and effective.

It will be more efficient, if English option is also given in the app as well as for the website.

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this bank

This bank is a daughter bank of the AEGON. The AEGON bank has scammed many clients in the years 1998 till 2012 by selling products which were misleading and lead to many unresolved law suits. Knab has been conceived to get away from the bad AEGON reputation but under the bonnet it is still an AEGON spin off. The whole digital banking experience with Knab is a joke. My advise: stay away from this bank and don't was your time opening an account.

November 9, 2023
Unprompted review

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