What once was the most promising and 'ahead of the rest' bank in the Netherlands has become just as mediocre as the rest of them. They remove more features than they seem to add, not to mention modern... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
What once was the most promising and 'ahead of the rest' bank in the Netherlands has become just as mediocre as the rest of them. They remove more features than they seem to add, not to mention modern... See more
Company replied
I had problem with the verification, it couldn’t accept my passport, however when I contact through chat they immediately answer and helped me and because my connection was not so good and I couldn’t... See more
Company replied
Smooth banking, no complaints. Using Knab for 5 years now and never had anything not working. Talked to the customer service team few times when I had to change some details and that needed to be chec... See more
I am a KNAB customer for 5 years now and I am surprised to see all these negative reviews. My experience is very different. The support is always helpful and most of the time responding within a few m... See more
Written by the company
Bij Knab krijg je als zzp’er niet zomaar een bankrekening, maar een compleet pakket waarmee je écht verder komt. Alles is online geregeld, snel en eenvoudig, zodat jij je kunt focussen op wat belangrijk is: ondernemen. Maar we bieden meer dan alleen financiële producten. We begrijpen dat als zzp’er je financiële zaken slim en efficiënt geregeld wilt hebben. Daarom bieden we je tools en kennis aan die je helpen om zelf bewuste keuzes te maken.
Zo organiseren we regelmatig webinars en hebben we een uitgebreide online bibliotheek boordevol nuttige informatie. Of je nu meer wilt weten over belastingzaken, administratie of financieel management, wij zorgen dat je de juiste kennis in huis hebt. En dan hebben we het nog niet eens gehad over onze populaire features zoals automatisch btw sparen – waarbij de ontvangen btw direct op een aparte spaarrekening wordt gezet – en de mogelijkheid om onbeperkt spaarrekeningen aan te maken. Daarnaast kun je via Knab ook makkelijk gebruik maken van een populair boekhoudpakket, zodat je administratie altijd up-to-date is.
Kortom, bij Knab krijg je niet alleen een zakelijke rekening, maar een compleet pakket dat je helpt om financieel slimmer te worden. Zodat jij altijd met vertrouwen je onderneming kunt runnen. Want bij Knab geloven we dat slimme keuzes leiden tot succes.
Meer infoThomas R. Malthusstraat 1-3, 1066 JR, Amsterdam, Netherlands

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am calm with your bank kanb. Hopefully know difficulty ahead. Keep smoothly!!
Reply from Knab
Pros:
- Very good and friendly customer service
- Mobile app is just nice
- Automatic replenishment is useful
Cons:
- Mobile app is only in Dutch
Reply from Knab
I know this company and services. highly recommended . completely trustworthy
Reply from Knab
The experience and value you get from this bank is way above other banks. Everything is kept simple and clean. Also, loving the Christmas campaign they did last year :)
Reply from Knab
Great customer support with a personal touch, combined with an amazing user experience exposed via the app.
Reply from Knab
Good balance between features for freelancers and normal accounts.
Reply from Knab
You can really feel this bank focuses on entrepreneurs. Products and features in the app and in the web portal are really good, and they publish a lot of very useful articles and research about ZZPers. And also stand for ZZPers in their campaigns towards the Dutch government e.g. about new laws.
Reply from Knab
I like knab everything is good to understand and easy to use I would like the opportunity to pay with my mobile I hope that comes soon?
Reply from Knab
LOOKS DIVERSE, BUT IT'S JUST ANOTHER DISCRIMINATING COMPANY.
Even though their media campaign is full of diverse, colourful young happy zzp'er.
But apparently they all Have to be Dutch, like reeeally Dutch to open a colorful, progressive and inclusive bank account at Knab.
Working 6 years in NL as zzp'er, paying my taxes, with all the legal documentation.
But since i came as a refugee (which shows on my ID card and Passport),
after 6 years here, I'm not Dutch enough to be welcome in Knab Bank, the new diverse progressive banking. I'll try to start to use more sunscreen, maybe I get less brown and be treated a bit equal. One day.
Thanks for Reading
#hidden #discrimination #knab #shame
Reply from Knab
De basis is op orde. Maar de continue upselling in de app is wat irritant, er is weinig innovatie en hun investeringsbeleid is wat twijfelachtig.
Reply from Knab
I told them several time to delete my account and close my bank account.
They still haven't done it and they do not reply to emails.
Amateuristic.
Reply from Knab
Knab strikes a balance between convenience and usability, making it an attractive choice for those seeking a reliable online banking experience.
Intuitive Interface, personalized support, competitive rates.
Reply from Knab
Full of errors and horrible!
Investigations for nothing.
Not good for bussines!
Your answer is not correct! Its happend every week, its now 1 Augustus and again i can not by my money and full of errors. Also have had new passes and have tryed one time and get that ill try 3 times the wrong pin what is not and also 1 time and not 3 time. Ive just hang up at the phone and asked you employee how on earth ill can get some money now if my passes are blocked or not active and the app is down again. His answer was, maybe you can have money again tommorow!
Reply from Knab
I was refused for a business account with no explanation even though I fulfull all the listed requirements. Their passport scanning system is completely useless and didn’t work after 50 tries, I had to input my information manually 10 times and even after all that hussle I still got refused with no reason or explanation. Don’t bother with this bank!
Reply from Knab
I am a KNAB customer for 5 years now and I am surprised to see all these negative reviews. My experience is very different. The support is always helpful and most of the time responding within a few minutes. Few times it took about 10 minutes or more. The app and website are not so innovative but work well and are mostly intuitive. “Keep it simple” is practiced well. I used bunq before and was horrified by the “innovative” functionalities that simply did not work well. I like “keep it simple”. I subtracted 1 star because KNAB does not support “instant transfers” in Europe, which - in my opinion - is not acceptable in these day and age.
Most poor service possible. Waiting times over an hour. They make mistakes but leave the problem to you
Smooth banking, no complaints. Using Knab for 5 years now and never had anything not working. Talked to the customer service team few times when I had to change some details and that needed to be checked: always quickly solved in a very friendly way. I see many negative reviews, which surprise me. Would recommend.
Its very fast, accurate and effective.
It will be more efficient, if English option is also given in the app as well as for the website.
This bank is a daughter bank of the AEGON. The AEGON bank has scammed many clients in the years 1998 till 2012 by selling products which were misleading and lead to many unresolved law suits. Knab has been conceived to get away from the bad AEGON reputation but under the bonnet it is still an AEGON spin off. The whole digital banking experience with Knab is a joke. My advise: stay away from this bank and don't was your time opening an account.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.