Kinzeno Reviews 

268
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly website, pointing out that the platform is wonderfully clear, highly informative, and very simple to navigate. Consumers also share that placing an order is a remarkably fast, straightforward process that works smoothly and efficiently without any trouble at all. However, some people mentioned that they dislike the endless pop-up offers for additional items presented right during the entire online checkout procedure. Some reviewers were not happy with very unexpected subscription charges, feeling that the final pricing turned out to be substantially higher than originally anticipated.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a mix of satisfaction and strong criticism.... See more

Order

Customers consistently note ambiguous experiences with order, highlighting that while the process itself is... See more

User experience

Reviewers express high satisfaction regarding the user experience, highlighting that the platform is easy to... See more

Website

Reviewers highlight positive aspects of website, praising its straightforward design and user-friendly... See more

Price

Clients share negative opinions on price, expressing widespread dissatisfaction with unexpected charges and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's early days yet and I am using the gel on my hands mornings and evening, and it seems to get me thru the day. KNEE - Morning & night - calms the sharpness of the pain when I walk. GLUTES - Mor... See more

Company replied

Rated 4 out of 5 stars

Brightly illustrated, clearly explained products. Many payment options. Easy opt out buttons for any additional products offered you may not want to add to your order at this time.Side by side compari... See more

Company replied

Rated 5 out of 5 stars

Order was placed fast and easy. The only thing I would add is all the additional products you can add to your order. I would like that better if I was just made aware of the other products available... See more

Company replied

Rated 5 out of 5 stars

I have been an outdoor person all my life (71 yr old )done farming /outdoor womens cricket /security ..just starting to have a slight problem now, so when I saw this, positive feed backs and results .... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

268 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(268)

268 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Pain relief!

Great site to order from.

September 5, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi David,

Thank you for sharing this – it’s really nice to hear that you’ve had a good experience ordering through our site. We appreciate you choosing Kinzeno and hope your future visits are just as smooth.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

Easy to follow.

Easy to follow.

September 6, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Dave,

Thank you for sharing your experience with us; it’s great to hear you found everything easy to follow. We’re really glad the process worked well for you.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 4 out of 5 stars

The product is fantastic

The product is fantastic. I was skeptical when I purchased it, but after just 3 days the inflammation in my knee was gone and the pain in my shoulder was almost nonexistent.

August 28, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Sheila,

Thank you for sharing your experience; it’s wonderful to hear how much relief you’ve felt in such a short time and that the product has exceeded your expectations. We really appreciate you taking the time to let us know how it’s working for you.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 4 out of 5 stars

first time user, just order product

first time user

September 5, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Allan,

Thank you for choosing Kinzeno for your first experience and for taking a moment to share that with us. We’re glad to have you with us and hope everything continues to go smoothly as you get more familiar with our products.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

The products have been featured in…

The products have been featured in Shark Tank - and this shows integrity for what they have done prior to being shown on TV. I am awaiting for my order to come. Thank you. Good timing. JN

September 4, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Julieta,

Thank you for sharing such kind words about Kinzeno and for your trust in our products. It’s wonderful to hear your excitement while you’re waiting for your order to arrive, and we really appreciate you choosing us.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

Used so many products

Used so many products, including shots. This give me relief for a busy day. And a restful night. Thank you.

September 4, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi,

I really appreciate you sharing this, and it’s wonderful to hear that our product helps you power through a busy day and unwind at night. Knowing it brings you that kind of relief genuinely means a lot to us.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 4 out of 5 stars

Works Well.....

Yes from rubbing it in, I needed two lots of Kinzeno from the jar to finally get the benefit of it to work on my knees.

August 3, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Jennifer,

Thank you for sharing your experience with Kinzeno and letting us know that it’s bringing relief to your knees. It’s helpful to hear how you’ve been using the product, and I’m glad you were able to feel the benefit.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

Very informative...

September 4, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Kerry,

Thank you for sharing this – I’m really glad to hear you found it very informative and that it was helpful for you. We appreciate you taking the time to leave a review and share your experience with Kinzeno.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

Product features very well documented.

Product features very well documented.

September 3, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Viv,

Thanks for sharing this – it’s great to hear that you find the product features clearly documented and easy to follow. We really appreciate you taking a moment to share your experience with Kinzeno.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 4 out of 5 stars

Not interested in responding

Not interested in responding

September 3, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Brenda,

Thank you for sharing your thoughts with us. We’re glad you took the time to leave a review, and we appreciate you being part of the Kinzeno community.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

Easy

Easy, fast and understandable to follow

September 4, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Richard,

Thank you for sharing this — it’s great to know you found everything easy, fast, and straightforward to use. We really appreciate you taking a moment to let us know how things went.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

I am a Massage Therapist and want to…

I am a Massage Therapist and want to offer pain relief for myself and patients.

September 3, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Michael,

Thank you for sharing your experience and for trusting Kinzeno as part of the care you offer yourself and your patients. It’s really encouraging to hear that our product is supporting your work in pain relief as a Massage Therapist.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

Ease of the ordering process

It was easy to navigate through all the options. Typically all the options after initial decision to buy spells SCAM. Your options were minimal and didn’t give me the same SCAM concern. We’ll see…

Suggestion: I purchased one unit to see if it works. If it does, I’d be interested in your options at that point.

September 3, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Al,

I’m glad to hear you found the site easy to navigate and that our checkout options felt clear and straightforward rather than overwhelming. Your idea of trying one unit first makes a lot of sense, and we appreciate you sharing that you’d look into more options if it works well for you.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 4 out of 5 stars

Have just ordered

September 3, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Carol,

Thank you for sharing your experience and for choosing Kinzeno with your recent order. We really appreciate you taking the time to leave a review and hope everything goes smoothly with your purchase.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

Effective product

Efficient delivery. Effective product

August 30, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Judie,

Thanks for sharing this — I’m really glad to hear your order arrived promptly and that the product is working well for you.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

Very easy but too many ads after you…

Very easy but too many ads after you submit your order.

September 2, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Kathleen,

I’m glad to hear the ordering process was very easy for you, and I appreciate you sharing your thoughts about the ads you saw afterward as well. Feedback like yours helps us find the right balance in how we communicate after a purchase.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

Good to see a product being made to…

Good to see a product being made to help people

September 2, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Gary,

Thank you for sharing this – it means a lot to know you appreciate what the product is aiming to do for people. We’re really glad you see the value in it and in our mission.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 4 out of 5 stars

Looking forward to trying this product…

Looking forward to trying this product and hope it works how they said it would.

September 2, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Tracey,

Thank you for sharing your thoughts with us and for giving Kinzeno a try. I’m glad to hear you’re excited to start using the product and I really hope it fits your needs and lives up to your expectations.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 5 out of 5 stars

Good sdvertising& it works for me

Good sdvertising. The gel works

August 1, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Rich,

Thank you for sharing this — it’s great to hear that the advertising caught your attention and that the gel is working well for you. We really appreciate you taking a moment to let us know about your experience with Kinzeno.

Best regards,
Jayda Torres
Kinzeno Customer Care Manager

Rated 2 out of 5 stars

Redicoulis amount of add-ons during the…

Redicoulis amount of add-ons during the ordering process.
Besides, the same product is much cheaper at Fruugo...

September 1, 2026
Unprompted review
Kinzeno logo

Reply from Kinzeno

Hi Magnus,

Thank you for sharing your feedback with us. I completely understand how frustrating it can be to encounter a lot of add-ons during the ordering process, especially when you find a similar product at a lower price elsewhere. I truly regret any inconvenience this has caused you.

We attempted to reach out regarding your concerns through Trustpilot, but I haven’t heard back yet. If you’d still like to discuss your experience or need assistance, please don’t hesitate to contact us directly at https://kinzeno.com/contact-2. When you do, kindly use the subject line “Trustpilot - Kinzeno” and reference your review, so I can quickly locate your case and provide the help you need.

I appreciate you taking the time to share your thoughts, and I look forward to the opportunity to address your concerns whenever you're ready.

Best regards,

Jayda Torres
Kinzeno Customer Care Manager

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