Keytive Reviews 

5,275
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,930 reviews, reviewers had a great experience with this company. Customers frequently appreciate the affordable prices and the quick, professional service when acquiring digital software keys. People also find the platform very easy to navigate, noting that downloads, installations, and activation processes are fast and smooth. However, some people mentioned experiencing frustrating issues with product activation, including receiving keys that were already registered or invalid. Some reviewers were not happy with the lack of timely replies or the difficulties encountered when trying to fix these installation errors. A few consumers also felt that navigating certain technical hurdles required more time and effort than initially expected.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, reflecting a wide range of diverse outcomes. While... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the website is clear and the... See more

Service

Users describe positive interactions with service, praising the fast and professional support they received.... See more

Customer service

People report ambiguous experiences with customer service, marked by a stark contrast between highly praised... See more

Price

Consumers find price to be positive and consistently report very reasonable, affordable, and cheap rates for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Back in May I've purchased Office Standard 2024 for long term use, after a month the Excel suddenly stopped working. But thanks to quick and very attentive support the issiue got resolved and everythi... See more

Company replied

Rated 5 out of 5 stars

This is the first time I bought licenses from Keytive. I was very unsure at first but I took the chance and was not disappointed. I bought Windows 11 Pro and This is the first time I bought licenses... See more

Company replied

Rated 5 out of 5 stars

I am surprised the company has a great patient. I am not well on the pc, in the past there is not buttons to activate the program so i try to load the program but the program was loaded automaticly. 4... See more

Company replied

Rated 5 out of 5 stars

Received the license key, seconds after my payment. Quick installment, since this was my second purchase from Keytive. Just a few clicks and I even remembered to activate in Word too. 👍

Company replied


Company details

  1. Computer Software Store

Written by the company

At Keytive, we make software access easier for both individuals and businesses. With over 20 years of experience in the industry, our goal is to provide a hassle-free experience from purchase to download. We offer instant access to the latest software, all supported by our dedicated team of experts.

We’re here for you – all year round.

Written by the company

Our support team is always ready to help!
Our support team is available 365 days a year to assist you with any questions, concerns, technical support, help with a purchase, or other inquiries. Contact us easily via chat on our website.

Instant Delivery & Free Technical Support

Get your product instantly.

Receive immediate access to your software after purchase, along with free expert support whenever you need assistance.

Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(5,275)

3,537 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything worked out well

Easy to order, (but the payment step required me making several attempts to succeed. The error message indicated the problem was due to the payment site that could not find me or my purchase). Delivery was instant by email. Installation was straight forward (no need for an activation key). The software works after installation.

September 2, 2026
Rated 1 out of 5 stars

No thing works

No thing works. I still waiting for help.
Impossible to charge and open office .
I was suppose to have a hotline but nothing for the moment .
I am still waiting for a rendez vous !

September 2, 2026
Rated 1 out of 5 stars

A Waste of Money and Time

I bought MS Office to replace older MS Office software that included Outlook, a core functionality for me in my life.

The programs installed and activated. However, they won't Connect. Outlook won't "allow" me to add my email address to Outlook as an account. I tried various options for adding an account, including attempting to manually add the email account, including with the POP and IMAP options, to no avail. There is no point in having this software that is all about connecting when it won't allow connecting!!
I reached out to the company, asking for their assistance, as it seems to be about me being sold an institutional version of the software, but the company hasn't even had the courtesy of replying.
A waste of money and time.

September 1, 2026
Rated 4 out of 5 stars

Works so far

I've been using Word all day and it's working fine. I did have to pay Keytive extra to do the installation for me. I have no complaints. Ask me again in about 6 months.

September 1, 2026
Keytive logo

Reply from Keytive

Glad to hear Word is running smoothly all day, John. The installation service exists for exactly that reason, so you can get straight to work instead of dealing with setup. We'll still be here in six months if you need anything.

Best regards,
Keytive.com

Rated 5 out of 5 stars

i want and hope

i want and hope, good work! i must make all Thank you

September 1, 2026
Keytive logo

Reply from Keytive

Guenther, thank you for the kind words and for taking the time to review us. We hope everything continues to run smoothly with your license.

Best regards,
Keytive.com

Rated 5 out of 5 stars

Good for office pack

Good price, affordable and good office pack

September 1, 2026
Keytive logo

Reply from Keytive

Affordable Office packages without cutting corners is exactly what we aim for, so it is good to hear it worked out well for you. Thanks for sharing your experience.

Best regards,
Keytive.com

Rated 5 out of 5 stars

Questions Answered with care

Before my purchase My questions were answered fully. After purchase, when I had an potential issue with the install, they gave very good advice.

September 1, 2026
Keytive logo

Reply from Keytive

Answering questions before a purchase is just as important as helping after it, so it is good to hear our team got you sorted on both counts, Richard. Thanks for the review.

Best regards,
Keytive.com

Rated 5 out of 5 stars

All very fast

All very fast

August 31, 2026
Keytive logo

Reply from Keytive

Fast is what digital licenses should be, so thank you for confirming it, Rochen.

Best regards,
Keytive.com

Rated 3 out of 5 stars

Patience with customers new to the…

Patience with customers new to the experience of purchasing products online.

August 30, 2026
Keytive logo

Reply from Keytive

Henna, thank you for taking the time to share this. Your point about patience with customers who are newer to buying software online is a fair one, and it's something we've taken on board. Good to see everything is up and running now, and if anything else comes up, our team is one message away at support@keytive.com. If the experience improved along the way, we'd be glad if you considered updating your review.

Best regards,
Keytive.com

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