KD Machinery Reviews 

50
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional professionalism, deep industry knowledge, and transparent communication maintained throughout every single transaction. Reviewers emphasize that representatives are extremely helpful, guiding buyers and sellers with remarkable patience and care. People note that the team goes above and beyond to make acquiring and disposing of industrial machinery completely seamless and stress-free. Consumers also deeply appreciate the prompt responsiveness, accurate listing details, and reliable support provided for all complicated logistics and shipping needs. Buyers and sellers alike state they would gladly return for future equipment needs.

What people talk about most

Staff

Reviewers express immense satisfaction and appreciation for the staff, highlighting that team members are... See more

Service

Reviewers highlight positive aspects of service, noting that the entire process of purchasing, selling, and... See more

Product

Users describe positive interactions with product transactions, highlighting that machines match listings and... See more

Customer service

People report positive experiences with customer service, noting that representatives provide great support... See more

Response time

Customers consistently note positive experiences with response time, highlighting that reviewers always... See more

Reviews shaping this summary

Rated 5 out of 5 stars

KD Machinery has been an absolute pleasure to work with. I worked directly with Mike Basham, who couldn’t have been more professional, knowledgeable, and transparent. He is well connected in the indus... See more

Company replied

Rated 5 out of 5 stars

Bailey was very helpful and walked me through my first time buying a used machine. They worked with our independent inspector and were very thoughtful and professional. They even got us a better quote... See more

Company replied

Rated 5 out of 5 stars

Had a great experience selling our Haas CNC 3-axis machines through Mike Basham at KD Machinery. Mike was a pleasure to communicate with throughout the process. We were selling three pieces of equipme... See more

Company replied

Rated 5 out of 5 stars

I asked Mike Basham with KD Machinery to find a specific piece of equipment that I needed for our Manufacturing Company. Within hours I had several quality machine tools to choose from. A few days lat... See more

Company replied


Company details

  1. Industrial Equipment Supplier
  2. also in
  3. Equipment Supplier
  4. Factory Equipment Supplier
  5. Measuring Instruments Supplier
  6. Metal Machinery Supplier
  7. Oil Field Equipment Supplier

Written by the company

KD Machinery specializes in buying-and-selling industrial equipment. This includes all types of CNC, Machining/Turning Centers, Lathes, Mills, Boring Mills, EDMs, Routers, Plasma Cutters, Lasers, Waterjets, Shears, Press Brakes, Plate Rolls, Folders, Welders, Blow Molders, Extruders, Injection Molder, Thermo Formers, Other Equipment, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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1-star

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4.8

All reviews

(50)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mike Basham and the team at KD…

Mike Basham and the team at KD Machinery are the absolute best in the industry. From the first phone call to the end of the auction Mike and KD were extremely knowledgeable and their extensive network helped deliver big results for our family. Mike and the team at KD were always quick to answer any questions we had. Mike always made us feel at easy and never left us doubting our decision to go with KD. We wouldn't hesitate to recommend KD to any business owner!

October 30, 2026
Unprompted review
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Reply from KD Machinery

Thank you for being so awesome to work with Clarence! We are thrilled for you and your team!

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Rated 5 out of 5 stars

I had a fantastic experience working with Mike Basham at KD Machinery.

I had a fantastic experience working with Mike Basham at KD Machinery in Scottsdale, Arizona. From start to finish, Mike Basham made the entire process of purchasing and shipping my machine incredibly smooth. 

He went above and beyond by helping me coordinate the rigging and the cross-country transportation, making what could have been a logistical headache a total breeze. Getting the machinery from Arizona all the way to West Virginia was completely hassle-free thanks to his communication and dedication. 

If you are looking for a reliable, professional, and helpful machinery broker, I highly recommend reaching out to Mike Basham and the team at KD Machinery. I will definitely look to work with him again in the future!

October 8, 2026
Unprompted review
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Reply from KD Machinery

It was a blast working on this with you Mike, we appreciate your business!

Rated 5 out of 5 stars

KD Machinery has been an absolute…

KD Machinery has been an absolute pleasure to work with. I worked directly with Mike Basham, who couldn’t have been more professional, knowledgeable, and transparent. He is well connected in the industry and he handled my sale process impeccably with first class service. Mike is a great communicator and kept me updated with sale progressions in real time. KD Machinery is a very well run business that I highly recommend, and would gladly work with again

October 16, 2026
Unprompted review
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Reply from KD Machinery

We appreciate you JP!

Rated 5 out of 5 stars

Great help and great machine

I ran across KD Machinery online and clicked a few things and found an inexpensive machine to get started with. I called and talked to Mike Basham. Mike was extremely knowledgeable and helpful. Once I explained my situation experience level (first machine), Mike put my needs ahead of just selling something, and explained that that machine wouldn’t be good for me and to look at newer machines instead of buying a future headache, since I didn’t have the experience to work on it myself. A few months went by while I saved for a newer machine. When the time came, my first call was back to Mike. We worked together to pick out the right machine, then he helped me find a rigger and a shipper. These things are important for us first time buyers and Mike was patient and helpful. Whether you are experienced, or are new to machines, Mike is your guy! Call KD Machinery and get Mike to help you. You’ll be glad you did!

September 28, 2026
Unprompted review
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Reply from KD Machinery

Thank you for the kind words Kris,

We are very excited for you and your company!

Rated 5 out of 5 stars

Had a great experience dealing with…

Had a great experience dealing with Bailey on a used machine deal. He was up front with all information they had on the machine and made me a tremendous deal on it. I would recommend him and KD Machinery to anyone looking at some used equipment.

August 24, 2026
Unprompted review
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Reply from KD Machinery

Chris, thank you for the great review! It was a pleasure working with you, and I’m glad we were able to put together a great deal on the machine. We really appreciate your trust in me and KD Machinery and look forward to working with you again in the future!

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Rated 5 out of 5 stars

Working with Nick at KD Machinery has…

Working with Nick at KD Machinery has been great. He kept me updated throughout the entire process. There were a couple kickups on my end and he guided me through with ease. I would look nowhere other than KD Machinery and specifically Nick if I wanted to sell or purchase any equipment.

September 3, 2026
Unprompted review
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Reply from KD Machinery

Mark, thank you for the great reference, I sure appreciate it and most importantly, thanks for all your patience while getting the liens all taken care of. Your help was critical in wrapping those up. Take care & wish you all the best!

Rated 5 out of 5 stars

Large equipment purchase

Worked with Mike Basham on procuring a HMC with pallet automation and it was an overall great experience.
Mike was very easy to work with and helped us coordinate everything from removal to delivery.
I would definitely work with Mike and KD Machinery again.

September 1, 2026
Unprompted review
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Reply from KD Machinery

Thank you Gabe,

Very excited for you and your team, we apprecaite your business sir!

Rated 5 out of 5 stars

KD came in for the win

Bailey was very helpful and walked me through my first time buying a used machine. They worked with our independent inspector and were very thoughtful and professional. They even got us a better quote with a freight operator who handled the job wonderfully. No complaints at all. Would highly recommend their services.

August 25, 2026
Unprompted review
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Reply from KD Machinery

Thank you so much for the kind words Greg! We truly appreciate your business and your trust in KD Machinery. Looking forward to working with you again in the future!

Rated 5 out of 5 stars

Hello KD Machinery,

Hello KD Machinery,
I want to take this time to thank you Mr Mike Basham from KD Machinery for their time and great support during my purchase with them. Thank you for attending us with great pleasure and very important to help us find what we need. Thank you to your team as well Mr Skyler Hoar. You all had great communication with me until the last moment I received my machines in El Paso. I just wanted to let you know that I am very happy and satisfied with your support during this time and I should see you again very soon. Great work!!
Thank you,
Sincerely,

Juan Valdiviez

August 3, 2026
Unprompted review
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Reply from KD Machinery

We appreciate your business Juan, thank you for being so great to deal with!

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Rated 5 out of 5 stars

Working with Mike Basham was an…

Working with Mike Basham was an excellent experience. Selling machines was a new experience for me, but Mike made it easy. His communication and professionalism were at a high level throughout the process. I honestly have nothing but appreciation for how much he helped me get through the process.

August 3, 2026
Unprompted review
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Reply from KD Machinery

Thank you for the kind words Jeff,

It has been an absolute pleasure. We appreciate your business!

Rated 5 out of 5 stars

​A breath of fresh air in CNC sales – Mike Basham

As the owner of Indiana Machining Solutions, finding machinery sales professionals who actually deliver on their promises is critical. Having dealt with reps from other companies where the process from deal to delivery was frustrating or less than ideal. Working with Mike Basham at KD Capital Equipment was a total breath of fresh air.

​ From my initial inquiry, Mike moved with incredible speed and located me a better unit. We negotiated a great deal—including solid transport logistics—and had the machine loaded on a truck bound for our shop in practically no time.

The process was so fast and smooth that I actually called him back thinking I must have missed a step on my end, only to realize everything was completly handled and good to go!

​What stands out most is Mike's responsiveness and industry network knowledge. Any technical or logistical question I had was answered immediately, and if he didn't have the detail on hand, he knew exactly who to call and got it done!

​ He is already actively hunting down additional machinery for our shop, and he has officially earned all of my future CNC business.

Efficient, knowledgeable, and reliable from start to finish. Highly recommended!

August 5, 2026
Unprompted review
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Reply from KD Machinery

Cameron, thank you for being such a pleasure to work with the entire way! We look forward to helping however we can moving forward!

Rated 5 out of 5 stars

10/10 customer service - Kirby was amazing to work with

This was my first time buying used equipment, do did not know what to expect. Nick Kirby was extremely professional, helped coach me and my team through the process, and was extremely fast to respond to both text, email and calls. We submitted a request for the seller to send us a video of them cutting out one of our pieces on the machine to verify it worked, and that was a great confirmation for us to validate all the pictures. We will absolutely be buying from them again.

July 12, 2026
Unprompted review
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Reply from KD Machinery

Ben, thank you for the great review, I sure appreciate it! You knew what you wanted, asked all the right questions and made it made the process go incredibly smooth! KD appreciates your business and happy to assist you again down the road! Until then, take care and wish you all the best!

Rated 5 out of 5 stars

Conscientious service from a team that cares...

We purchased our latest machine from KD Machinery. I can't honestly say the process was perfect. But you can tell a lot about a company by how they respond to challenges/adversity.
What we found was a team who highly values their clients and does the right thing no matter the cost.
I am happy to recommend Mike Basham and the rest of the team at KD Machinery. They will treat you right.

July 22, 2026
Unprompted review
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Reply from KD Machinery

Thank you for being Brian! You were a pleasure to work with the whole way! We appreciate your business sir!

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Rated 5 out of 5 stars

It was a great experience working with…

It was a great experience working with Nick Kirby. He made the process of selling my machine streamlined and was available for any questions that I had. If I need to sell any machines in the future I will be reaching out to him and KD Machinery.

July 23, 2026
Unprompted review
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Reply from KD Machinery

Kevin, thanks a ton for the great review, I sure appreciate it! You were great to work with, which made the process much easier, so thank you as well! Take care & wish you all the best!

Rated 5 out of 5 stars

Purchased used router, great experience.

I purchased a used router from Nick and everything went smooth. I appreciated his responsiveness and clarity regarding the listing. I also appreciated his attention to detail when verifying the chain of ownership before finalizing the purchase.

July 23, 2026
Unprompted review
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Reply from KD Machinery

Jean, I sure appreciate the kind words and especially your patience during the process of verifying ownership. If anything else comes up in the future that I can assist you with, I'm happy to help! Take care & wish you all the best!

Rated 5 out of 5 stars

CNC Equipment Sale

Had a great experience selling our Haas CNC 3-axis machines through Mike Basham at KD Machinery. Mike was a pleasure to communicate with throughout the process. We were selling three pieces of equipment in which Mike was able to find timely and reputable buyers that made going through this process easy. Highly recommend using Mike and the KD team for these type of opportunities.

July 16, 2026
Unprompted review
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Reply from KD Machinery

Thanks Kevin, we appreciate the opportunity to work with you on these!

Rated 5 out of 5 stars

Great Broker

Travis was a great communicator and really bent over backwards to help us get our equipment sold.

July 17, 2026
Unprompted review
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Reply from KD Machinery

It was our pleasure Doug! Thanks again for working with us!

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Rated 5 out of 5 stars

Will use again!

Accurate machine description, rapid responses, and a smooth transaction!

June 23, 2026
Unprompted review
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Reply from KD Machinery

Thank you Jason, we appreciate your business!

Rated 5 out of 5 stars

Outstanding Experience Selling My CNC Through KD Machinery

I had an excellent experience working with Nick Kirby and the team at KD Machinery. I contacted them to help sell my 2022 ShopSabre IS408 CNC router, and from start to finish Nick was professional, responsive, and easy to work with.
He kept me informed throughout the entire process, answered every question I had, and made what could have been a complicated transaction remarkably straightforward. He found a qualified buyer quickly, coordinated the sale, handled the paperwork, and stayed in communication every step of the way.
What impressed me most was that Nick genuinely worked to make the transaction fair for both the buyer and me. When additional equipment and accessories came up after we had already agreed on the purchase, he advocated on my behalf and helped negotiate a fair resolution rather than simply expecting me to include everything at no cost.
The logistics were also handled well. Coordination with the freight carrier was smooth, payment was wired promptly, and the overall process was organized and professional.
Selling a shop full of equipment was a significant life event for me, and Nick treated me with respect throughout the process. I would not hesitate to work with KD Machinery again, and I highly recommend Nick Kirby to anyone looking to buy or sell industrial woodworking or CNC equipment.

July 15, 2026
Unprompted review
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Reply from KD Machinery

Mike, thank you for taking the time to put such a great review together, I really appreciate it! At the end of the day, it also took your participation to make it all go smoothly, so thank you as well! You were great to work with & I wish you all the best!

Rated 5 out of 5 stars

We have worked with KD

We have worked with KD, and especially Mike Basham for many years. He always finds what we are in need of and the machines we have purchased from them have met our expectations. He gives first class service with rigging and shipping logistics. We will return.

June 8, 2026
Unprompted review
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Reply from KD Machinery

Thank you for the kind words Aaron,

We love watching you and your family succeed in this business!

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