Belle Reviews 

1,212
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpful, kind, and knowledgeable staff who provide prompt and professional support, often checking in proactively. Many appreciate the effective products and services, with numerous reports of successful weight loss and no significant side effects. Reviewers also frequently commend the fast and reliable delivery, noting that medications arrive quickly and on time. However, some customers also noted issues with customer service, experiencing slow response times or a lack of follow-up on their concerns. A few other people also felt that the product's effectiveness was inconsistent, with some reporting no weight loss, reduced potency, or concerns about medication integrity and formulation changes. Additionally, some experienced issues with product delivery, such as thawed cold packs, warm medication, or missing components, raising questions about product viability.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many praising the exceptional communication... See more

Product

Customers consistently note positive experiences with the product, with many reporting significant weight... See more

Staff

Consumers find staff to be positive, with many reviewers expressing appreciation for the helpfulness,... See more

Delivery service

People report positive experiences with delivery service, consistently praising the fast and reliable... See more

Service

Reviewers mention positive feedback about service, consistently highlighting excellent experiences and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Tirzepatide now for 5 months. I have lost 39 lbs. so far getting close to my goal weight. This product works great ! I experienced some constipation but overall I’m definitely a happ... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service! anytime I have a question they get back to me very quickly. Check up on me monthly to see how I’m doing. If there’s anything they can help me with. Affordable pricing I sta... See more

Company replied

Rated 5 out of 5 stars

From the initial meet and greet to the amazing staff support and the amazing medical team. They provide me with quick response times and clear instructions. They took my medical history seriously and... See more

Company replied

Rated 5 out of 5 stars

Belle ranks 5 stars with me in all areas. Customer service, helped me change amount mid cycle, product is great never any side effects, delivery always prompt. Pricing best I've found

Company replied


Company details

  1. #37 of 55 best companies in Online Pharmacy
  2. #22 of 31 best companies in Medical Clinic
  3. #30 of 69 best companies in Weight Loss Service

Written by the company

Belle is a trusted telehealth provider offering expert-guided care for weight loss, hormonal health, and anti-aging—serving patients across the U.S. We’re committed to helping people feel confident, empowered, and in control of their health—without the hassle of in-person appointments or overpriced treatments. Our services include access to compounded GLP-1 weight loss medications, NAD+ injections, hormonal support, and medical-grade skincare, all backed by licensed medical providers and personalized treatment plans. At Belle, we believe wellness shouldn’t be complicated. That’s why we deliver everything directly to your door and provide ongoing support every step of the way. Whether you’re looking to lose weight, manage PCOS or perimenopause symptoms, improve your skin, or simply feel more energized, our clinical team is here to help. All medications are prescribed following a medical consultation, and our pharmacy partners are LegitScript certified for your safety and peace of mind. With thousands of patients nationwide, Belle is quickly becoming a leader in accessible and affordable telehealth. Our patients value our transparency, results-driven programs, and compassionate care. From your first consultation to your final results, we’re here to support you with trusted treatments and real results—on your terms.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,212)

1,212 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am forever grateful I found this…

I am forever grateful I found this company. I appreciate the staff so much for putting up with my questions and fear of ordering online. The staff truly put me at ease. I will never stop referring this company to people.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely recommend!

My experience so far has been outstanding! My medication arrives on time and the way I can manage my shipments on the portal is the best! No complaints at all!!!

June 21, 2026
Belle logo

Reply from Belle

Thanks, Justin. Managing your own shipments in the portal is exactly what we want it to do, so it's great to hear it's working that well for you.
Presley, Belle

Rated 5 out of 5 stars

Questions are answered quickly when I…

Questions are answered quickly when I reach out. Meds arrive in timely fashion. I haven’t lost as much weight as I had hoped, 6 pounds in 3 months, but have lost a full size in all clothing including shoes. I feel this is due to a reduction in body inflammation. I take this as a win and focus on how I look and feel rather than what the scale tells me.

June 16, 2026
Belle logo

Reply from Belle

Thanks, Victoria. Quick, clear answers when you reach out are exactly what we're after, so it's good to hear that's come through for you. We're really glad to have you with us.
Presley, Belle

Rated 5 out of 5 stars

Shane was incredibly patient and very…

Shane was incredibly patient and very kind throughout the process of getting my order shipped and coordinated. Never made me feel like a bother whatsoever and was truly helpful and reassuring.

July 21, 2026
Unprompted review
Belle logo

Reply from Belle

This means a lot, Phoebe. Shane goes out of the way for people, and it's great that it showed. We'll pass your thanks along.
Presley, Belle

Rated 5 out of 5 stars

It works …

Very easy website easy to follow and easy to get my approval. Very quick processing and very quick to receive my product. Although I've never tried any other product I won't switch simply because I know this one works

June 22, 2026
Belle logo

Reply from Belle

Thanks so much. An easy, quick process from order to delivery is exactly what we're going for, so it's great to hear it landed that way for you.
Presley, Belle

Rated 5 out of 5 stars

Love it

Love it! Super easy to use and love the website too.

May 14, 2026
Belle logo

Reply from Belle

Love hearing this. We want the site to stay simple and out of your way, so it's good to know it felt easy. Thanks for taking a minute.
Presley, Belle

Rated 5 out of 5 stars

Belle is the best

I joined Belle in April of this year. Customer support has been phenomenal from the beginning. Responses to questions and concerns happen very quickly. They've recently created a Belle Community that Belle customers can join and ask questions, share experiences and learn about their offerings plus more. Everyone can respond to a post which is really helpful since someone has probably gone through what your going through. Belle really is the best! Great prices and a customer support team that is second to none!

June 22, 2026
Belle logo

Reply from Belle

Thanks, Jan. Quick, helpful support is something we work hard at, and we're glad the community has been useful too. This means a lot.
Presley, Belle

Rated 5 out of 5 stars

Alec was amazing

Alec was amazing! I had 500 questions and he answered every single one of them without sounding annoyed like the last company I was with. He was very transparent and kind. I am so glad that I switched over to Belle!

July 20, 2026
Unprompted review
Belle logo

Reply from Belle

Thanks, Vanessa. Alec will be glad to hear this, and we're so glad you switched over to us. We'll make sure the kind words get passed along.
Presley, Belle

Rated 3 out of 5 stars

I cannot tell anything with the MICB12…

I cannot tell anything with the MICB12 injections.

June 15, 2026
Belle logo

Reply from Belle

Thanks for the candid review. I can't get into specifics in a public reply, but I don't want to leave it here, we'd like to connect with you one on one to make it right. If it's easier, you can also text or call us at 877-359-1724 or 888-541-6003.
Presley, Belle

Rated 5 out of 5 stars

After buying from Lily Direct

After buying from Lily Direct, it was so nice to get a quality product for 3 months at a considerably less expensive price!

June 15, 2026
Belle logo

Reply from Belle

Thank you. Fair pricing is a deliberate choice on our end, so it's good to hear it's landing that way for you.
Presley, Belle

Rated 5 out of 5 stars

Fast response from Belle on messages

Fast response from Belle on messages. Fast shipping for products. Overall GREAT customer service.

June 22, 2026
Belle logo

Reply from Belle

Quick responses and fast shipping are things we work hard to get right, so it's great to hear both landed for you. Thanks for taking a minute to leave this.

Presley, Belle

Rated 5 out of 5 stars

Belle always delivers as promised

Belle always delivers as promised ! The medication works great !! Cost effective and excellent customer service. 10/10 recommend

June 21, 2026
Belle logo

Reply from Belle

Thanks, Shannon. We're really glad you've had a good experience with us, and we appreciate the recommendation.

Presley, Belle

Rated 5 out of 5 stars

Customer Service is top notch!

I changed from a monthly order to every 3 months. When my package arrived it was only for one month. I reached out to Brittany Rose and she reached out to Mat and they have corrected the issue and all is good! Excellent customer service!

July 15, 2026
Belle logo

Reply from Belle

Thanks, Elizabeth. Brittany Rose will be glad to hear this, and we'll make sure she does. Appreciate you taking the time.

Presley, Belle

Rated 5 out of 5 stars

I love the support I get

I love the support I get! I’ve had a lot of questions!

June 21, 2026
Belle logo

Reply from Belle

Glad the support has been there for you, Jill, questions and all. Thanks for the kind words.

Presley, Belle

Rated 5 out of 5 stars

Very prompt and good service.

Very prompt and good service.

June 11, 2026
Belle logo

Reply from Belle

Thanks so much. Prompt service is exactly what we're after, so it's good to hear it came through for you.

Presley, Belle

Rated 5 out of 5 stars

Very smooth process

Very smooth process. You have the option to talk to a nurse before your prescription gets sent out to ask any questions you have. There’s a video to show you how to inject yourself and a Dr you can talk to with any questions along the way. 10/10 for me

June 14, 2026
Belle logo

Reply from Belle

Thanks for this. A smooth, clear process from start to finish is exactly what we're going for, so it's great to hear it felt that way. 10/10 back at you.

Presley, Belle

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look