JustPark Reviews 

201,533
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 42,203 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the easy and straightforward booking process, along with the convenient, safe locations often close to their destinations. Many people also find the pricing very reasonable, offering good value, and describe the overall user experience as easy and stress-free. However, some customers also noted difficulties with navigation, as provided postcodes or directions sometimes led to incorrect or hard-to-find locations. A few other people also felt that issues arose with booking modifications or refunds, with some experiencing difficulty canceling or receiving reimbursements.

What people talk about most

Location

Customers had positive experiences with location, often finding it easy to locate and conveniently close to... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use of the app and... See more

Booking process

People report positive experiences with the booking process, finding it easy, simple, and efficient to use... See more

Price

Customers consistently note positive experiences with price, often finding it reasonable and a fraction of... See more

Service

Users describe positive interactions with service, highlighting the ease of finding convenient and safe... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great service and very friendly staff. The only issue is that there is no wheelchair access from the car park to the ground level . You have to drop off the wheelchair user before accessing the... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic parking space. Large drive with plenty of room for the car. It is a nightmare parking in Brixham so having this safe parking space is perfect. It takes all the stress out of findi... See more

Company replied

Rated 5 out of 5 stars

This space has been my 'go-to' parking space in Richmond for some time. It's in a quiet, safe and secure small close of houses close to Richmond Railway Station and also Kew Gardens. We use it mai... See more

Company replied

Rated 5 out of 5 stars

Easy to find and definitely 3 spaces available with room to open your car doors without hitting other vehicles. One thing to watch is the middle space infront of the house door, if your car is a lon... See more

Company replied


Company details

  1. Parking Lot
  2. Electric Vehicle Charging Station
  3. Online Marketplace
  4. Parking Garage
  5. Public Parking Space
  6. Valet Parking Service

About JustPark

Written by the company

JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.

On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.

Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.

JustPark

Written by the company

The Parking App
The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

202K reviews

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4.5

All reviews

(201,533)

41,249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy app to use and our chosen parking…

Easy app to use and our chosen parking was great. Well shown on app map with full details on how to get there. No issues at all. Location was great, just a short walk down to our central hotel and the beachfront.

July 23, 2026
Rated 4 out of 5 stars

Location ideal

Location ideal, would benefit from a little more signage on site, where to park for example

July 22, 2026
Rated 5 out of 5 stars

Great experience

Easy to find, plenty of spaces and had no issues at all

July 19, 2026
JustPark logo

Reply from JustPark

Thank you for your wonderful 5-star review! We are so pleased to hear that you found the location easy to find.

Rated 1 out of 5 stars

stated parking spot was 1.5 miles form…

stated parking spot was 1.5 miles form tottemham stadium, it was over 5 miles and cost me over £60 quid in taxis as was too far for me to walk due to arthritis , not happy could have parked nearer for less than that total cost!

July 16, 2026
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Reply from JustPark

We are sorry to hear about the inconvenience and unexpected costs you experienced with the booked parking. We will look into the listing pin to ensure accuracy.

Should you ever need immediate assistance at all, please give us a quick call on 0203 318 9792 and we’ll be happy to help relocate you to any suitable nearby alternative.

Rated 1 out of 5 stars

No parking space available so had to…

No parking space available so had to park elsewhere. Refund applied for but no response.

July 20, 2026
JustPark logo

Reply from JustPark

We're sorry to hear there was a car in the space - we will have this looked into and appreciate you letting us know.

If you ended up parking elsewhere, please send us details of any alternative parking payment made to help@justpark.com and we can assist you further.

Please note that we have searched our entire Support team inbox but cannot see any inbound messages linked to this booking reference or email address. Please send the details to the above email so we can assist.

Rated 5 out of 5 stars

Great location

Great location. Easy to find and only a 15 minute walk to Wembley Stadium.

July 22, 2026
JustPark logo

Reply from JustPark

Thank you for your positive feedback!

Rated 5 out of 5 stars

The space was as expected for my large…

The space was as expected for my large car and was also fully secure so as not to require any additional insurance cover for access cost.

July 22, 2026
JustPark logo

Reply from JustPark

We're glad to hear that the space met your expectations. Thank you for your review!

Rated 5 out of 5 stars

Very easy to book and had all the…

Very easy to book and had all the information required

July 22, 2026
JustPark logo

Reply from JustPark

Thank you for your 5-star review! We are delighted to hear that you found the booking process straightforward.

Rated 5 out of 5 stars

Very Convenient for Keswick

Booking process easy, good price for guaranteed easy parking within walking distance of Keswick Town centre. Will definitely use again +++

July 22, 2026
JustPark logo

Reply from JustPark

Thank you for your fantastic 5-star review! We're so pleased to hear that you found the booking process easy and the parking convenient.

Rated 5 out of 5 stars

So easy to use and brilliant service

So easy to use and brilliant service

July 22, 2026
JustPark logo

Reply from JustPark

Thank you for your brilliant 5-star review! We are so pleased to hear that you found our service easy to use and that you had such a positive experience.

Rated 5 out of 5 stars

Blackpool trip

Very good easy to find good clear instructions and the car was safe all day

July 22, 2026
JustPark logo

Reply from JustPark

We're so pleased to hear that you found everything easy. Thank you for your wonderful review!

Rated 5 out of 5 stars

Super easy to book & really reasonably…

Super easy to book & really reasonably priced - excellent service

July 17, 2026
JustPark logo

Reply from JustPark

Thank you for your 5-star review! We're so pleased to hear that you found our booking process easy and our pricing reasonable. We appreciate your kind words about our service.

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