CBD flower arrived discolored, odorless, and unusable. Refund required multiple emails and threats of escalation. Avoid if you value quality or service. Also purchased hash: unable to assess quali... See more
Company replied
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See what reviewers are saying
I can't really review JustBob as I have yet to receive my order 1 month later but Shipping to Ireland isn't realistic. They use GLS who lost the first order and although JustBob resent me the ord... See more
Company replied
Nice company, good products, fast delivery. A little bag for storage or carrying light weight objects was included as a gift which was a sweet surprise . I tried 4 different cbd's , bubblegum,... See more
I've ordered the small buds mix a few times and tried more than 50% of the types of hash available and I must say that compared to many places out there Just Bob definitely has the upper edge on pri... See more
Company details
About JustBob
Written by the company
We offer a wide variety of premium quality CBD Cannabis, CBD Hash, CBD Oils, and CBD Extracts.
Get yours on Justbob.shop!
100% Lab Tested
0% Stress
Justbob meticulously selects the finest CBD flower productions from across Europe, ensuring traceability and certification throughout the entire production chain.
Explore ongoing promotions handpicked by Justbob!
Hurry, grab your deals now!
We deliver across Europe
visit us on:
Certified Quality
Lab Tested According to UE Regulations
Rest assured with our EU-compliant lab-tested CBD, adhering to strict regulations for your peace of mind.
All products marketed by Justbob have a THC content of less than or equal to 0.2% and are considered
drug-free, complying with Regulation (EU) No. 639/2014 and European legislation No. 1307/2013. Justbob collaborates with independent specialist laboratories for the analysis of all CBD buds sold. Learn more about us!
Organic Excellence
We exclusively offer organic CBD grown in specially designed environments on Italian soil. Our producers prioritize top genetics, continually improving to meet customer needs and maximize the plant's potential.
Top-Tier Customer Service
Need Assistance?
Connect with our expert customer service team, available weekdays from 10 am to 5 pm. Your queries are our priority!
Join Our Community!
Explore why thousands rely on Justbob for their CBD essentials! Engage in our exclusive Justbob Instagram Events, discover ongoing promotions, and delve deeper into the world of CBD. Join our vibrant community today!
Express delivery & Privacy Guaranteed!
Trust Justbob to meet your CBD needs. We provide you with high-quality, safe, and organic products, ensuring you get the best experience possible.
We are always available to assist you with any questions or concerns. Our customer service team is dedicated to providing reliable support to ensure your satisfaction.
Contact info
JUSTBOB CBD DEALS
3.1
Average
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Avoid: Poor Quality CBD Flower & Terrible Customer Service
CBD flower arrived discolored, odorless, and unusable. Refund required multiple emails and threats of escalation. Avoid if you value quality or service.
Also purchased hash: unable to assess quality, but after this experience, I won't risk it.
UPDATE: The correct order details were provided.
August 20, 2026
Unprompted review
Reply from JustBob
Hello,
We are sorry to read about your experience. However, we would like to clarify that we have been unable to identify your order or your customer details based on the information provided in this review.
We have no order number, name, email address or other reference that would allow us to verify whether the purchase was actually made through JustBob or to investigate the specific issue you describe.
We take reports concerning product quality very seriously. Our products are 100% natural and are subject to quality and compliance checks and analyses before being made available for sale. Natural products can also present variations in colour, aroma, texture and appearance depending on the variety and batch, but any report of a possible anomaly is something we are always willing to investigate.
Regarding your comments about the refund and customer service, we would also like the opportunity to check what happened in your specific case. Without an order reference or any customer information, unfortunately, we cannot verify the circumstances you mention.
We therefore invite you to contact us directly and provide your order number or the email address used for the purchase.
You can reach us at:
📞 Phone: +44 2030514261
💬 Facebook: Justbob
📧 Email: info@justbob.shop
We would be happy to review the situation with you and provide the appropriate assistance.
Kind regards,
JustBob Customer Service
Everything worked out perfect
Everything worked out perfect . Quality products and fast delivery
July 31, 2026
Reply from JustBob
Thank you very much for your positive feedback! ❤️
Your satisfaction is very important to us, and we truly appreciate your trust and support.
We look forward to serving you again soon!
Kind regards,
JustBob Team
Reply from JustBob
Thank you very much for your review!
We’re delighted to hear that you were satisfied with the product quality, delivery speed, and your overall experience with our brand. Customer satisfaction is our top priority, and feedback like yours motivates us to continue providing high-quality products and reliable service every day.
We truly appreciate your trust and thank you for choosing our products.
Best regards,
The Justbob Team
Everything very fast
Everything very fast, although one time i received a cbd oil more than half missing
February 11, 2026
Reply from JustBob
Good morning,
Thank you for your feedback.
We’re glad to hear that you found everything very fast, but we’re truly sorry about the issue you experienced with the CBD oil.
For future orders, we kindly ask you to contact our customer service immediately if you notice any problem, so we can intervene promptly and resolve the situation as quickly as possible.
📞 Phone: +44 2030514261
💬 Facebook: Justbob
📧 E-Mail: info@justbob.shop
Thank you again for your feedback and understanding,
Team JustBob
far from "premium"
far from "premium", disgusting dark brown "buds" with all moisture evaporated. Could also be goat shit sold by the French as a sick joke.
June 5, 2026
Unprompted review
Reply from JustBob
Good morning,
We are sorry to read your review.
We kindly invite you to provide us with your order number or email address so that we can verify that you are indeed one of our customers and properly review the situation in order to find a suitable solution.
Our products are natural and, as such, may vary slightly in appearance and consistency. However, they are always subjected to strict quality controls in external laboratories to ensure safety and quality.
We invite you to contact us directly so that we can assist you in the best possible way:
📞 Phone: +44 2030514261
💬 Facebook: Justbob
📧 Email: info@justbob.shop
We will do our best to resolve the situation and hope you will give us the opportunity to make it right.
Kind regards,
JustBob Team
Thanks for all reviewers
Thanks for all reviewers
I get away of them before i get in trap
June 3, 2026
Unprompted review
Reply from JustBob
Hello,
We respect all opinions, however we would like to point out that in this case the reviewer is explicitly stating that they did not have any experience with our products or services.
For this reason, the comment cannot be considered a customer review based on a verified purchase or actual use experience.
In order to properly evaluate any issue or claim, there must be a verifiable order and, if applicable, direct contact with our customer service. Without these elements, it is not possible to assess or respond to the situation as a genuine customer case.
That said, we remain fully available to assist anyone who has actually placed an order with us and needs support or clarification.
Kind regards,
Customer Service Team
Amazing experience and quality too!!
June 3, 2026
Reply from JustBob
Good morning,
Thank you so much for your kind feedback!
We’re really happy to hear that you had an amazing experience and are satisfied with the quality of our products. Your support means a lot to us.
We look forward to serving you again soon!
Kind regards,
Team JustBob
Very poor
Very poor. I have never seen such dry buds; they have obviously lost all their organoleptic properties. I filed a complaint, and they claim they checked the batch and that it meets their quality standards. Stay away!
[Update] 15€ discount for other purchases is not a fair deal for 80€ I cannot use. The product might be natural but still it's humidity level it's too low and this degrades its quality. Humidity doesn't depend on the product to be natural rather on how it is stored.
May 18, 2026
Unprompted review
Reply from JustBob
Good day,
We are very sorry to read your negative review.
We would like to clarify that all our products are completely natural and are regularly tested by independent laboratory analyses before being placed on the market, in order to ensure compliance with all applicable quality standards.
As this is a natural product, natural variations in aroma, colour, and scent may still occur due to different harvests and the natural characteristics of the plant itself. These variations are normal and do not constitute a quality defect.
At the same time, we would like to point out that our customer service has already received and reviewed your case and has already offered you a fair and goodwill solution. In light of this, we are therefore even more surprised to read your recent feedback.
If you have any further questions or would like to discuss the previously offered solution again, our customer service team remains at your disposal at any time.
📞 Phone: +44 2030514261
💬 Facebook: Justbob Italia
📧 Email: info@justbob.it
Kind regards,
Team JustBob
The Nepalese Hash was like a stone and…
The Nepalese Hash was like a stone and it was parfumed with an yellow stuff! Dont buy this shit guys!
April 13, 2026
Unprompted review
Reply from JustBob
Good day,
We are very sorry to read your negative review.
We would like to inform you that all our products are tested by independent external laboratories prior to being placed on the market, in order to ensure compliance with all applicable quality standards.
As this is a natural product, slight natural variations in appearance, colour, and consistency may occur. However, these variations do not in any way affect the quality of the product.
At the same time, we would like to point out that we have not received any direct complaint or report from you regarding dissatisfaction with the product.
We therefore kindly invite you to contact our customer service team and describe the issue in detail, so that we can carefully review your case and offer you a suitable solution.
📞 Phone: +44 2030514261
💬 Facebook: Justbob
📧 Mail: info@justbob.shop
Kind regards,
Team JustBob
Probably the 2nd worst quality CBD…
Probably the 2nd worst quality CBD hash(Charas) I've tried in Europe. Customer support avoids disclosing the full ingredients and just mentions "Natural ingredients". As Jake also mentioned in another recent review here - there is a chemical-smelling yellow oil coming from the charas. This chemical smell must have something to do with their processing, as even an old YouTube review on their Bublegum flower points out this foul chemical smell.
Video Name:
"JustBob - Bubblegum CBD Flower review"
I'd recommend searching for all YouTube JustBob-related videos and reading the comments before buying anything.
Their certificate of analysis is also from years back compared to the year of product production, and doesn't seem to match the product you receive. No refunds, unfortunately, if you aren't satisfied with the product. If you believe in your product and integrity, you would refund unhappy customers.
April 29, 2026
Unprompted review
Reply from JustBob
Good afternoon,
We are sorry to read that your experience did not meet your expectations.
We would like to clarify that all our products are regularly tested and comply with the applicable quality standards. Our CBD products are made using natural ingredients, and due to the nature of the raw materials and extraction processes, slight variations in smell, texture, appearance, or consistency may occur from batch to batch.
Regarding the certificates of analysis, these are issued by external independent laboratories and refer to the corresponding production batches. We take product transparency and compliance very seriously and we certainly do not intend to withhold information from our customers.
At the same time, we understand that personal preferences and perceptions can vary significantly from one customer to another, especially with natural products such as CBD flowers and hash.
We are genuinely sorry that you were dissatisfied with your purchase. Customer satisfaction is important to us, and for this reason we invite you to contact us again directly through our customer support so that we can better review your case and try to find a suitable solution together.
📞 Phone: +44 2030514261
💬 Facebook: Justbob
📧 Email: info@justbob.shop
Kind regards,
JustBob Customer Support
Disgusting, could be harmful to health
Choose your CBD suppliers wisely – don’t just go for the cheapest option like I did!
€96.35 down the drain
What I ordered:
-Zkittles CBG
-Nepalese Hash
-Charas Hash
The buds are bone dry, yet when I went to use them, a brown, foul-smelling sludge squeezed through the activated carbon filter holes. The effect was noticeable, but the taste was disgusting and it stung my throat.
The hash smelled just as bad and both the same, and there was a chemically smelling yellow oily substance on both the hash and the packaging. I didn’t even smoke it.
Of course, there’s no refund for hygiene reasons, and my negative review on justbob was simply deleted.
There aren’t enough EU controls, and anyone who wants to consume CBD safely should find out about this before buying:
The CBD market is the Wild West.
Its about washing flowers with chemicals to reduce the THC to below 0.3 per cent after harvesting and spraying them afterwards to increase the CBD content.
Alleged analysis data on justbob only displays the levels of substances such as THC, CBD or CBG in the product, not any health-related data.
So, STAY WELL AWAY from justbob!
April 30, 2026
Unprompted review
Reply from JustBob
Good day,
We are sorry to hear that your experience with our products was not satisfactory.
All our products are compliant with EU regulations and are regularly tested in certified laboratories. The analysis reports provided on our website refer to the cannabinoid profile of each product (such as CBD, THC, and CBG levels), as required by law. No chemical additives or post-harvest treatments that could alter the composition of the product are used.
We also wish to clarify that we have no record of any refund request or direct contact from you regarding dissatisfaction with your order. For hygiene and safety reasons, refund policies are clearly stated and applied in accordance with standard procedures.
We take all feedback seriously and are always willing to investigate any reported issue in detail.
For this reason, we kindly invite you to contact our official customer service team through our official channels and provide all relevant details about your case. This will allow us to properly review the situation and offer you an appropriate solution.
📞 Phone: 8001810200
💬 Facebook: JUSTBOB Deutschland
📧 Mail: info@justbob.de
We will do our best to resolve the situation and hope you will give us the opportunity to make it right.
Kind regards,
Juliet
Team JustBob
they always deliver quickly and with a…
they always deliver quickly and with a gift. the gifted 10% cbd enhanced plant matter, I'm not really sure if it's OK for vaporizing, but it's always there...
February 24, 2026
Reply from JustBob
Hi,
Thank you so much for your kind words!
We’re thrilled to hear that your orders always arrive quickly and that you enjoy the little gift we include.
We really appreciate your support and look forward to sending your next order!
Best regards,
Team JustBob
Product has not arrived for 1 week
The delivery service took a lot of time to arrange. The product quality and price is great.
February 13, 2026
Reply from JustBob
Good morning,
Thank you for your feedback. We sincerely apologize for the delay in the delivery of your order and fully understand the inconvenience this situation may have caused.
Unfortunately, in some cases delays may occur due to the courier; however, this does not lessen our responsibility to ensure an efficient service. We also apologize for the unsatisfactory experience you had with the delivery company.
We kindly invite you to contact us directly and provide your order details, so that we can promptly check the shipment status and take action to resolve the issue as quickly as possible.
Phone: +44 2030514261
Facebook: Justbob
Mail: info@justbob.shop
We remain at your complete disposal and will do our utmost to assist you.
Kind regards,
Customer Service
Justbob
Dont buy those 5⭐️ reviews are bots
Dont buy those 5⭐️ reviews are bots, price might look good but youre actually getting something worse than you would get with buying trim off of your local cbd shop
December 28, 2025
Unprompted review
Reply from JustBob
Hello,
We’re sorry to read your comment.
We would like to clearly state that our reviews come from real customers who have placed verified orders. Transparency and customer trust are extremely important to us, and we take accusations of fake reviews very seriously.
At the moment, you have not provided any order number or identifiable details. Therefore, we are unable to verify whether you have actually placed an order with us. For this reason, we cannot check what may have happened in your specific case.
If you are indeed one of our customers and experienced any issue, we invite you to contact us directly with your order number or relevant details so we can properly investigate and assist you. Our customer service team is always available to resolve any incident in a professional and fair manner.
You can reach us at:
Phone: +44 2030514261
Facebook: Justbob
Mail: info@justbob.shop
We remain at your disposal and will be happy to clarify any situation.
Customer Support Team
JustBob
Quality products and responsive…
Quality products and responsive customer care. Highly recommended.
February 5, 2026
Reply from JustBob
Good morning,
We sincerely thank you for your kind review.
We are pleased to hear that you are satisfied with the quality of our products and the responsiveness of our customer service.
Your recommendation means a lot to us and motivates our team to continue providing the best possible service. We remain at your complete disposal.
Kind regards,
The Just Bob Team
Scam!
This is a scam! So do you wanna play that game? Sure... I ordered from them 3months ago and they sent me a package full of seeds, almost no buds and my order were actually buds. Now I made another order thinking maybe it was a mistake before. This time they sent my package to some random address and said to me that either I collect the package or I lose it and I won't get my money back!! Scammers!!
January 13, 2026
Unprompted review
Reply from JustBob
Hello,
We are sorry to read your review, as it does not reflect what actually happened with your shipment.
We would like to clarify our delivery procedure. If the courier cannot complete the delivery because the address cannot be located or the recipient is unavailable, the package is placed at a nearby pickup point. This is a standard courier procedure designed to prevent the parcel from being returned immediately, giving the recipient the opportunity to collect it at a convenient time.
If you decide not to collect the package, we cannot issue a refund until the parcel has been returned to us by the courier. Once we receive it back, we will process your request according to our policy.
Please contact us directly so we can assist you and find the best possible solution.
Phone: +44 2030514261
Facebook: Justbob
Mail: info@justbob.shop
Best regards,
Team Justbob
Moldy near-posionous product
Moldy near-posionous product, completely misleading advertisements, hardline refuse to give refund.
Its a scam, do never buy this, currently pending legal actions against these people.
December 23, 2025
Unprompted review
Reply from JustBob
Hello,
We are very concerned to read your comment. Unfortunately, you haven’t provided any order number, email, or other information that would allow us to identify your purchase, which makes it impossible for us to verify your claim.
We take all feedback seriously, and our products are 100% natural, legal, and carefully controlled. If there has been any issue with your order, we are always available to resolve it in a fair and professional manner.
Please provide your order details so that we can investigate and assist you properly. You can contact us directly via our official channels:
📞 Phone: +44 2030514261
💬 Facebook: Justbob
📧 Email: info@justbob.shop
We look forward to receiving your information and helping you find a solution.
Kind regards,
Justbob
BAD BAD BAD !!
BAD BAD BAD !!! Before this i didn`t seen something similar before. What you see on website does NOTHING to deal with the real one. I can not atach here video and photos but i have it, i sended them too, a lot of BLA BLA from thei but no money, or change or resolution. They give you the automatic message : 15% off for the next order. WHAT? they give you the cbd which look like garbage garden weed.If you buy the same name , fotos from another place you will see that it doesn`t nothing that they sell you. SCAM SCAM SCAM. I am not a citizen yet in Spain where i bought but i will file a report for them, it`s unbelieveble !!If something want the proof , or to make a collective report, because this is 100% SCAM everywhere in the world
November 14, 2025
Unprompted review
Reply from JustBob
Hello,
We are sorry to read your review. We kindly ask you to provide us with your order number or email so that we can verify that you are indeed our customer and analyze the situation in order to find an appropriate solution.
Our products are natural and, as such, may vary slightly in appearance and texture, but they are always subjected to rigorous testing in external laboratories to ensure their safety and quality.
We invite you to contact us directly so that we can assist you in the best possible way.
Phone: +44 2030514261
Facebook: Justbob
Mail: info@justbob.shop
We will do our best to resolve the situation and hope you will give us the opportunity to make things right.
Kind regards,
Claudia
Team JustBob
Absolutely not the quality I was…
Absolutely not the quality I was expected. The flower smells like hay, overdried.. If you expect well grown, dried and cured weed, I advise you to search elsewhere. Delivery was smooth. Cannot really complain about that. Other than that I will not order again from this seller.
November 27, 2025
Unprompted review
Reply from JustBob
Hello,
Thank you for your message.
In order to verify the situation, could you please provide your order number or the email used for the purchase? This will allow us to confirm that you are indeed our customer and review your order accurately.
All our products go through laboratory testing and are 100% natural, so some variations in aroma, texture, or appearance can occur between different batches.
We are always available to clarify any concerns or questions. Complaints can be addressed directly by contacting us, and we strive to find satisfactory solutions for all our customers.
You can reach us via:
Phone: +44 2030514261
Facebook: JustBob
Email: info@justbob.shop
Best regards,
JustBob Customer Service
Very reliable CBD partner
Very reliable CBD partner
I love their products!!
Both hash and extracts are amazing!
Also delivery times are really fast, considering they are shipping form France!
October 16, 2025
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