Hello, Everything was great, except the thing that I asked to pay aditioional some customs costs and that I need to wait my package 5 days more. Because my colleague ordered watch from, about the sa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought my 1st Invicta watch in their Times Square shop in 2022.never had an issue always receiving compliments on it. I bought 2 more from their euro shop and again 110% satisfied with the cost the... See more
Company replied
Bought second invicta watches this summer, delivery service, package, everything was OK. Watches are pretty big (did not expect that), definitely not my last Invicta watches in my collection.
Company replied
Ordered the watch for my granddaughter for her 16th birthday. The pictures on the website don't do it justice. It's a well made watch that looks a lot more expensive. Delivery was excellent and on tim... See more
Company replied
Company details
Written by the company
Invicta Stores Europe is the official sales channel of Invicta watches in Europe. Invicta is characterized by its innovative ideas and excellent quality. These extraordinary watches are offered at a competitive price. On our website you can find the latest and largest collection of Invicta watches.
Biggest Invicta collection in Europe
Written by the company
- Premium shipping & next day delivery in Europe
- Invicta Stores Europe offers the largest Invicta Watch collection in Europe. Within Europe we offer premium shipping and next day delivery. Do you live outside of Europe? No worries! We ship our watches worldwide.
Premium shipping & delivery in Europe
Next day delivery if you order before 3:00 PM (CET)
Within Europe we offer premium shipping. If you place an order before 3:00 PM (CET), we will make sure it will be delivered the next day. Do you live outside of Europe? No worries! We ship our watches worldwide.
Contact info
Kronenburgpark 12, 5321JM, Hedel, Netherlands
- + 31(0)73 599 56 60
- support@invictastores.eu
- invictastores.eu
Discover Our Watches Now!
4.4
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Invicta Stores Europe
Dear Ivica,
Hvala vam puno na lijepoj recenziji! 😊 Drago nam je čuti da ste imali odlično iskustvo s nama. Nadamo se da ćete uživati u svom novom satu i veselimo se vašoj sljedećoj posjeti! ⌚
Everything was great
Everything was great. The watch as described, fast delivery. Thank you! Recommend it.
July 27, 2026
Reply from Invicta Stores Europe
Dear Vica,
Thank you so much for your great review and recommendation! 😊 We’re happy to hear that the watch was exactly as described and that your order arrived quickly. Enjoy your new watch, and we hope to welcome you back again soon! ⌚
Very happy ,realy nice product !
June 29, 2026
Reply from Invicta Stores Europe
Dear customer,
Thank you so much for your lovely review! 😊 We’re delighted to hear that you’re very happy with your purchase. Enjoy your new watch, and we hope to see you again soon! ⌚❤️
Reply from Invicta Stores Europe
Dear Dennis,
Thank you for your great review! 😊 We’re happy to hear that you’re satisfied with the fast shipping and the quality of our watches. Enjoy your purchase, and we hope to welcome you back again soon! ⌚
Info on the website was not clear
Info on the website was not clear. No indication that the small pointers dont work.
July 27, 2026
Reply from Invicta Stores Europe
Dear customer,
Thank you for your feedback. We’re sorry to hear that the information on our website was not clear enough regarding the functionality of the smaller subdials. We understand how this could lead to different expectations when receiving the watch. We appreciate you bringing this to our attention and will take your feedback into consideration to help improve our product information.
Great watch
July 27, 2026
Reply from Invicta Stores Europe
Dear Magnus,
Thank you for your great review! 😊 We’re happy to hear that you’re enjoying your watch. We hope you’ll wear it with pleasure for many years to come! ⌚
This is the very very worst expérience…
This is the very very worst expérience I never ever had in my life for online shopping. Because I like that watch more and I very eager to receive that watch but after the proper delivery date they takes more than 10 days nothing I didn't receive. It's a very very big disappointment in my life. Now finally after 15 days they reimbursed that amount, but my watch? Nothing very very big disappointment for this kind of doing fake things. The company have to send a new watch. Then only my mind will calme and cool.
July 10, 2026
Reply from Invicta Stores Europe
Dear Susairaji,
We’re very sorry to hear about your experience and completely understand how disappointing this must have been, especially as you were really looking forward to receiving the watch.
Unfortunately, the delivery did not go as expected, and we sincerely apologize for the inconvenience and frustration this caused. We’re glad that the refund has now been processed, although we understand that this does not make up for the disappointment of not receiving the watch you wanted.
Please feel free to contact our customer service team if you would like us to look into the situation further. We appreciate your feedback and hope we can regain your trust in the future.
The model received had changes to the…
The model received had changes to the one I expected to receive. I was told the correct model had been sent and would have to return from the UK at my own cost which is quite unfair.
July 10, 2026
Reply from Invicta Stores Europe
Dear Stuart,
We’re sorry to hear about your experience and understand your disappointment, especially if the watch you received differed from what you expected based on the product information.
I have not received the parcel
I have not received the parcel. Courier lies that they came. I want a refund.
July 20, 2026
Reply from Invicta Stores Europe
Dear Ikos,
We’re very sorry to hear that you have not received your parcel. We understand how frustrating this situation must be. Please contact our customer service team with your order details so we can investigate the delivery with the courier and assist you with the appropriate solution. We sincerely apologize for the inconvenience and hope to resolve this for you as quickly as possible.
Very happy
So hard to choose from all your cool watches. I found the one and I love it. Great range to choose from and quick delivery. Very happy.
July 22, 2026
Reply from Invicta Stores Europe
Dear Annika,
Thank you so much for your wonderful review! 😊 We're delighted to hear you found the perfect watch from our collection. We know choosing can be difficult with so many great styles, so it's fantastic to hear you love your choice. Thank you for your kind words about our selection and fast delivery. We hope you enjoy your new watch for many years to come!
Your courier FedEx is the most…
Your courier FedEx is the most terrible.I'm waiting 20 days for my watch and every day says to me tomorrow.
July 20, 2026
Reply from Invicta Stores Europe
Dear Panagiotis,
Thank you for your feedback. We're very sorry to hear about your experience with the delivery. We understand how frustrating it is to wait much longer than expected, especially when the delivery date keeps being postponed. Unfortunately, delays with the courier are beyond our direct control, but this is not the experience we want for our customers. Please contact our customer service with your order number so we can investigate the shipment with FedEx and do our best to help resolve the situation as quickly as possible.
Sending wrong items isn't very nice...
Sending wrong items isn't very nice...
I'll keep it as it is the quartz version of the automatic watch I order but that is all for me. Never again! I cannot trust you.
July 22, 2026
Reply from Invicta Stores Europe
Dear John,
Thank you for your feedback, and we're truly sorry that you received the wrong watch. We completely understand your disappointment, and we regret that this mistake has affected your trust in us.
This is not the standard we strive for. We would have been happy to arrange the correct watch or provide another suitable solution if we had the opportunity. If you are still willing, please contact our customer service with your order details so we can review what happened and see if we can make this right.
We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Reply from Invicta Stores Europe
Dear Petros,
Thank you for your review and for your honest feedback. We're pleased to hear that your overall experience was very good, but we're sorry that one of the watches arrived with an empty battery. That is certainly not the experience we want you to have. Please contact our customer service with your order details, and we'll be happy to help find a suitable solution. We appreciate your feedback and hope to serve you again in the future.
Great experience
Great experience. Great products with very affordable prices. Shipment was also fast.
July 21, 2026
Reply from Invicta Stores Europe
Dear Manuel,
Thank you very much for your great review! 😊 We're delighted to hear that you had such a positive experience and that you are happy with our products, prices, and fast delivery. Your satisfaction means a lot to us. We hope you enjoy your watch and look forward to serving you again in the future!
Reply from Invicta Stores Europe
Dear Damjan,
Thank you for your positive review! 😊 We're happy to hear that you are satisfied with your purchase and that the fast shipping met your expectations. We appreciate your support and hope you enjoy your watch!
Reply from Invicta Stores Europe
Dear Marianna,
Thank you for your great review! 😊 We're delighted to hear that you are happy with the price, the beautiful watch, and the fast delivery. We truly appreciate your support and hope you enjoy wearing your new watch for many years to come!
I like the watch
I like the watch, but the time when ordered till arrival to me was to long
July 6, 2026
Reply from Invicta Stores Europe
Dear Mario,
Thank you for your review! 😊 We're happy to hear that you like your watch. We’re sorry to hear that the delivery time was longer than expected. We understand that waiting for your order can be disappointing, and we appreciate your patience. We will continue working to improve our delivery experience. We hope you enjoy your new watch and thank you for choosing us!
Reply from Invicta Stores Europe
Dear Vinay,
Thank you for your review! 😊 We're happy to hear that your watch arrived as expected and that you are satisfied with your purchase. We appreciate you taking the time to share your experience and we look forward to hearing your thoughts after enjoying your watch for a longer period. We hope it continues to bring you great pleasure!
I bought my 1st Invicta watch in their…
I bought my 1st Invicta watch in their Times Square shop in 2022.never had an issue always receiving compliments on it. I bought 2 more from their euro shop and again 110% satisfied with the cost the delivery and most importantly the class and style of the watches
July 20, 2026
Reply from Invicta Stores Europe
Dear Paul,
Thank you so much for your fantastic review! 😊 We’re delighted to hear about your journey with Invicta, from your first watch in Times Square to adding two more pieces to your collection. It’s wonderful to know that you continue to receive compliments and that you are satisfied with the style, quality, price, and delivery experience.
Thank you for your trust and loyalty. We hope your Invicta watches continue to bring you many years of enjoyment and compliments!
Reply from Invicta Stores Europe
Dear Krzysztof,
Thank you for your positive review! 😊 We're pleased to hear that your order arrived within the expected delivery time and that everything went well. We appreciate your trust and hope you enjoy your new watch. We look forward to serving you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.