HydroSmart.UK Reviews 

14
TrustScore 4.5 out of 5

4.5

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Company details

  1. Gutter Cleaning Service
  2. Pressure Washing Service
  3. Window Cleaning Service

Written by the company

Cleaning Gutters and windows throughout South London and Surrey. Offering fully uniformed, DBS checked, uniformed, and Fully trained staff. HydroSmart are a trusted services provider to the domestic sector.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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1-star

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4.5

All reviews

(14)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used this company several times…

I have used this company several times to clean my windows and very happy with the service, especially Julian, who is the only window cleaner I've found who can clean my top skylights. Also today I had an unrelated problem with a skylight not closing and he came over straight away and climbed on my roof in order to manually close it - can't thank him enough.

May 29, 2026
Unprompted review
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Reply from HydroSmart.UK

Thank you so much for taking the time to leave such a kind review. It is always a pleasure to help, and I’m really pleased you’ve been happy with the window cleaning service over the years, especially with the skylights.

I was glad I could get over quickly today and help secure the skylight for you. We always try to look after our regular clients properly and go the extra mile where we safely can.

Thank you again for your continued support — it is genuinely appreciated.

Kind regards,
Julian
HydroSmart

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Rated 5 out of 5 stars

Great service and sparkling windows!

Great service - windows, sills and ledges were finally sparkling and cobweb free! A very thorough clean particularly as this was a first clean after many months of not having the windows cleaned! The team were professional, friendly and were keen to ensure I was happy and they took pride in providing a great service! Thank you Mark, Ricky and team!

November 14, 2025
Unprompted review
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Reply from HydroSmart.UK

Thank you so much for your wonderful review! We're delighted to hear that you were pleased with the clean and that your windows are sparkling again. Mark, Ricky, and the rest of the team will be thrilled to know their hard work made such a difference. We truly appreciate your kind words about our professionalism and attention to detail.

It was a pleasure to serve you, and we look forward to keeping your windows shining in the future!

Julian
CEO, HydroSmart UK (Invitari Limited)

Rated 5 out of 5 stars

Excellent service

On time, very professional, friendly team. Cleaned all windows (including loft conversion) quickly and thoroughly. Would recommend and would use again.

July 31, 2025
Unprompted review
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Reply from HydroSmart.UK

Thank you so much for the kind words! We're thrilled to hear you were happy with our service and the results. It was a pleasure working at your property, and we really appreciate the recommendation. We’d be more than happy to help again anytime

Rated 5 out of 5 stars

Excellent service

Excellent service! Lovely, friendly team who arrive on time, work efficiently and neatly, and always do a great job. Highly recommend.

May 23, 2025
Unprompted review
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Reply from HydroSmart.UK

Thank you so much for your wonderful review! We're truly grateful for your kind words and thrilled to hear you had such a positive experience with our team. It means a lot to us that you took the time to share your feedback. We’ll be sure to pass along your compliments to everyone involved—they’ll be so happy to hear it! Looking forward to serving you again in the future.

Rated 5 out of 5 stars

Excellent

They did such a great job of cleaning a glass roof, front windows and cleaning out and fixing the gutters. They really went above and beyond. Strongly recommend.

March 12, 2025
Unprompted review
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Reply from HydroSmart.UK

Thank you so much for your lovely words! It truly warms our hearts to know you were happy with the work we did. We always strive to go the extra mile, and hearing that it made a difference means the world to us. Your recommendation is deeply appreciated, and we’re so grateful for the opportunity to help. Sending you lots of thanks and kindness!

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Rated 5 out of 5 stars

The team who arrived today were so…

The team who arrived today were so professional, polite and helpful, thanks so much for sending them over. They did a great job on the gutters and the windows. Please pass on my thanks-I look forward to having them both back again.

January 17, 2025
Unprompted review
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Reply from HydroSmart.UK

Thank you so much for your wonderful review! We’re absolutely delighted to hear that Julian, Ricky, and especially Adam made such a great impression. They’ll be thrilled to know their hard work, creativity, and care were appreciated. It means a lot to us that you noticed the effort and attention to detail. Thank you for your trust—we’re so glad we could help bring your project to life!

Rated 1 out of 5 stars

Very poor service

They failed to turn up on 2 consecutive days to give me a quote for window cleaning. They seemed completely disorganised. When we were trying to organise a third appointment, they actually hung up on me! I was shocked and quite upset.

October 20, 2022
Unprompted review
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Reply from HydroSmart.UK

Hi Margo

Thank you for your review, however we told you several times that you were out of our area. All of our quotes are done on Google images saving time and the need to visit properties. That said we do apologies that we have not met with your expectations and would very much like to offer you a window clean with our complements irrespective of the travel distance by way of apology.

We have 2300 satisfied customers and we do make mistakes some times for that we apologise.

We do understand your frustrations and again we apologise.

Rated 5 out of 5 stars

Roof and gutter cleaning on a hard to…

Roof and gutter cleaning on a hard to reach rear extension. Julian also cleaned the hard to reach rear windows on second and third floor. With Julian I trust he will do the job to a high degree of expertise, with excellent results.

February 9, 2022
Unprompted review
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Rated 5 out of 5 stars

brilliant

Julian regularly cleans our glass roof and gutters and does a brilliant job. He's very reliable, trustworthy and so cheerful. Would recommend without hesitation.

December 31, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Very pleased with the work Julian carried out for us. He is very professional and friendly. Would recommend.

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

Friendly and very good service

Cleaned my tenants gutters and fitted a leaf net to prevent overhanging tree leaves enter. After the recent storms blew some of the netting down, he came round and refitted the nets immediately.
Did a great job on my windows inside and out with a great non-toxic way of doing so, which keeps my wife happy!

October 8, 2020
Unprompted review
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Reply from HydroSmart.UK

Hello Raxit

Thank you very much for your review, we always strive to ensure that our customers receive the very best service possible, if you have any further questions feel free to contact us directly. HydroSmart.

Rated 4 out of 5 stars

Pies

Homemade pies delivered fresh to your door
Cheese and onion THE best!

May 7, 2020
Unprompted review
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