Overal very good the customer service is very responsive and helpful, but when there is the option to download invoices from an Online Portal it would be even better and I would give five stars. They... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Clear and quick answers to my questions. It would be easier if I could do this in a configuator in my online Insify environment though.
Company replied
Quick relevant help on website and by phone. Easy to get needed insurances last minute.
Company replied
Good website and service, a little unclear about acceptance
Company replied
Company details
Written by the company
Our mission is just that: to enable/ensure freelancers and entrepreneurs get the best insurance at the best price. Insurance that is fair, fast and flexible. And above all, insurance that is tailored to your needs. All at the touch of a button.
Contact info
Amsterdam, Netherlands
- support@insify.nl
- insify.com
4.5
Excellent
999 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 67% of negative reviews
Typically replies within 2 weeks
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It was fast
It was fast. 1 little point of critique. I almost misclicked at the final page (I did not want to close an additional insurance)- maybe add a buttom- finish or no thanks/ go on..
September 4, 2026
Excellent customer service
Excellent customer service from Luuk & Peter. Very reliable, quick and efficient. Great service all around!
September 4, 2026
Unprompted review
Reply from Insify
Thanks a lot for the kind words. Quick and efficient is exactly what we aim for, so it is great to read that this is how it felt for you.
Team Insify
Reply from Insify
Thanks Moshe. Easy and fair is exactly what we want insurance to be, so good to hear it worked out that way.
Team Insify
Customer service
I did not have any issues at this stage, but customer service is always quick to help. Nothing to complain.
August 27, 2026
Unprompted review
Reply from Insify
Thanks Anja. Good to hear our team is quick to help whenever you reach out. We are here if anything comes up.
Team Insify
Reply from Insify
Thank you, Amaniel. We are proud to have you with us too.
Team Insify
Simple and straightforward
Simple, easy and straight forward. Clear and transpearant.
August 20, 2026
Reply from Insify
Thanks Eran. Clear and transparent is exactly what we want insurance to be, so this is good to read.
Team Insify
It was a very user friendly process…
It was a very user friendly process providing the data.
August 13, 2026
Reply from Insify
Thanks for the feedback, glad the process felt user friendly. If there is anything that would have made it a five star experience, we would really like to hear it.
Team Insify
Very easy and fast connecting.
Very easy and fast connecting.
Need just to broaden the offer to be even more complete.
August 12, 2026
Reply from Insify
Thank you for the review and for the tip. Broadening our range of cover is something we keep working on, so feedback like this is genuinely useful.
Team Insify
Really straightforward process to get…
Really straightforward process to get signed up. I needed English certificates to share with a client but I simply sent an email requesting it and they were able to accommodate that within a couple of hours.
August 19, 2026
Unprompted review
Reply from Insify
Thanks Andrew. Good to hear the English certificates reached you within a couple of hours. Happy to help whenever you need documents to share with a client.
Team Insify
Reply from Insify
Beste Edwin, wat vervelend om te horen dat je aanvraag niet geaccepteerd is. Zou jij contact op willen nemen met support@insify.nl en vragen naar Ruben? Graag help ik je dan verder. Ook kun je bellen naar 020 888 1089.
Met vriendelijke groeten,
Team Insify
It was easy going very fast
August 17, 2026
Reply from Insify
Thanks Mathias. Easy and fast, just how it should be.
Team Insify
Reply from Insify
Thank you Alan. Simple, intuitive and fairly priced is exactly what we aim for.
Team Insify
Luuk did very well
Luuk did very well. He responds fast, clear and helps me with my exact problems. Thanks a lot!
August 14, 2026
Unprompted review
Reply from Insify
Thanks a lot for this. We will pass your compliment on to Luuk, he will be glad to hear it.
Team Insify
The signup process was straightforward…
The signup process was straightforward and intuitive.
July 31, 2026
Reply from Insify
Thanks Petar. Good to hear the signup felt straightforward and intuitive.
Team Insify
There is a smooth onboarding and you…
There is a smooth onboarding and you get a good impression about the coverage. No surprises afterwards.
July 16, 2026
Its ok to get this insurance
July 22, 2026
good and efficient communication
I contacted them to cancel my insurance. It was very easy and efficient. They don’t scare you with all possible consequences or anything. I contacted them via WhatsApp, which is very convenient.
July 21, 2026
Unprompted review
Very simple process
Very simple process. Clear cost and coverage overview. Even the support team is responding to questions after business hours to tailor the policy to your needs. Recommend this wholeheartedly.
July 15, 2026
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