iGV Reviews 

56,940
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service and helpful staff, noting their kindness and communicative approach. Many appreciate the platform's efficiency, reliability, and ease of use, making it a convenient marketplace. The fast response times from support agents are often praised, providing users with confidence and a smooth overall experience. However, some customers reported issues with unreceived products or accounts being taken back shortly after purchase, leading to concerns about fraudulent activity. These users also expressed dissatisfaction with customer support, noting that agents sometimes failed to resolve these problems or were perceived as not fully supporting the customer, leaving them without recourse.

What people talk about most

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the kindness, helpfulness,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, politeness, and efficiency.... See more

Service

Reviewers mention positive feedback about service, often highlighting its speed and efficiency. Many... See more

Response time

Customers consistently note positive experiences with response times, with many praising the fast and... See more

Website

Clients share positive opinions on the website, with many describing it as trustworthy, reliable, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From my experience on igvault, the servic by team is great but like sellers beware of some and double check mail only go for rambler.ru Hotmail or outlook or gmail nothing else but agents on live chat... See more

Company replied

Rated 5 out of 5 stars

amazing seller! they were very kind and communicative throughout the whole process, making sure that everything was well received. you can tell they really care about their customers providing a great... See more

Company replied

Rated 5 out of 5 stars

Seller : Shiroky15 In my honest experience, this website is one of the easiest platforms to use, especially for buying and selling digital products. The interface is simple, fast, and beginner-fr... See more

Company replied

Rated 5 out of 5 stars

If you're looking for a reliable place to buy Valorant accounts or in-game items, this website stands out as one of the better options available. The platform is well-organized, making it easy to brow... See more

Company replied


Company details

  1. Video Game Store
  2. Computer Accessories Store
  3. Gaming service Provider
  4. Hobby Store

Written by the company

iGV is committed to building a safe, fast and smooth platform about the virtual asset transaction. Since its inception in 2006, iGV has expanded rapidly in the virtual asset trading field, Our business is growing gradually and technical services are upgrading rapidly.Over the past 16 years, we have launched more than 400 products,and we have more than 30,000 professional and trusted sellers. This brings us the trust and choice of 6 million customers worldwide, and we accumulated more than 3.5 million secure transactions. We provide global gamers with a safe and simple virtual asset trading experience, including a variety of types of goods: Game coins, Items, Skins, Accounts, Game training, Social media training, Player alongside, Gift cards, Subscription services, etc. We support virtual trading for over 400 games, among which the most popular trading games are: WOW、FIFA、Fornite、RS、Dofus、LOL、COC and more. We will continue to work hard to better serve our users, and make the transactions safer, make the services faster, and make the experience smoother!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(56,940)

3,761 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

a great person very helpful

a great person very helpful

July 14, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Ibrahim Ahmad

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team

Rated 5 out of 5 stars

Thanks the boss

July 18, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Matteo Passefort,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

they have a great support

July 17, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Al Hasbani Dimitri,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

Oyuncu Kantinim

amazing seller! they were very kind and communicative throughout the whole process, making sure that everything was well received. you can tell they really care about their customers providing a great experience overall. i would definitely recommend buying from them and wouldn't hesitate to order again :)

July 17, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Danio Estrello ,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Nicole
IGV Team

Rated 5 out of 5 stars

Good fast and quick support

July 17, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Jaymie,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Nicole
IGV Team

Rated 5 out of 5 stars

too fast thats awesome

too fast thats awesome

July 16, 2026
Unprompted review
iGV logo

Reply from iGV

Dear David

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team

Rated 5 out of 5 stars

good websites with very quick live…

good websites with very quick live agents

July 16, 2026
Unprompted review
iGV logo

Reply from iGV

Dear IE38640

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Sandy
IGV Team

Rated 5 out of 5 stars

Fast response.

Fast response and polite person.

July 15, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Michael Gardner,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Ashley
IGV Team

Rated 5 out of 5 stars

Oyuncu Kantinim

Oyuncu Kantinim

i get my acc fast and the supoort is good

July 15, 2026
Unprompted review
iGV logo

Reply from iGV

Dear jeremia hess

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Sandy
IGV Team

Rated 5 out of 5 stars

Oyuncu Kantinim

super fast and cool

July 15, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Stanisiere

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Sandy
IGV Team

Rated 5 out of 5 stars

Had issues with payment but it was…

Had issues with payment but it was resolved in timely manner.

July 10, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Mehdi Abbas,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

seller was more then kind

seller was more then kind. 10/10 reccomend

July 14, 2026
Unprompted review
iGV logo

Reply from iGV

"Dear Sheen

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team"

Rated 5 out of 5 stars

worked perfect

worked perfect

July 14, 2026
Unprompted review
iGV logo

Reply from iGV

"Dear James Whitthall


Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team"

Rated 5 out of 5 stars

Quality service

Quality service! I recommend it!

July 14, 2026
Unprompted review
iGV logo

Reply from iGV

Dear ASTRO,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

Oyuncu Kantinim

Good account thank you

July 13, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Gervi Ginebee,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

Good service

July 13, 2026
Unprompted review
iGV logo

Reply from iGV

"Dear Christian

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team"

Rated 5 out of 5 stars

Greate support

July 13, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Jhake,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

Rated 5 out of 5 stars

Fantastic site

Fantastic site

July 13, 2026
Unprompted review
iGV logo

Reply from iGV

Dear Francesco Addamo,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Mia
IGV Team

Rated 5 out of 5 stars

I love there help

I love there help

July 12, 2026
Unprompted review
iGV logo

Reply from iGV

"DearCam

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
sunny
IGV Team

Rated 5 out of 5 stars

support perfeect

July 12, 2026
Unprompted review
iGV logo

Reply from iGV

Dear MARCEL gamer ,

Thank you so much for your support and for taking the time to leave us such a wonderful review!

We are thrilled to hear that you had a great experience with us. Our team is fully committed to continuously providing you with top-notch service. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Anny
IGV Team

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