KAOS Reviews 

I ordered this nearly two weeks ago. Despite quick delivery being advertised, it still hasn’t arrived. The customer service has been quite unresponsive and slow and Ive had to chase them on multiple platforms go get a response. I’m disappointed with the poor level of customer service I’ve received for quite an expensive product.

We have been using one of their high chairs since 2022. We loved the quality and sturdiness, easily collapsing option. So we went to purchase another one in 2024 for our second born.

It’s a great movie but that old man Zeus is hella annoying! He killed the cat! Unbelievable 😭

We've been using the KAOS Klapp chair for over a month now and are very pleased with it. It's the version with the recycled plastic and we were pleasantly surprised with the quality of the material. It looks great and is super easy to clean.
We've got several of the accessories to fit our kids' different ages. We use the safety rail and tray all the time.
We haven't found much use for the harness except to prevent our two year-old from escaping out of the chair if we use it at a table without the safety rail. Otherwise the best asset of the chair (in addition to its sleek, stunning design) is how little space it takes when folded. So convenient! It would be even better if there was a way to attach the rail and tray to the chair when it's folded but overall we're super happy with the chair and accessories and haven't had any issue with shipping to the UK.

This high chair is absolutely phenomenal.

We originally purchased the Tripp Trapp as our high chair (it was close between the two), however couldn’t get this one out of our minds.

We got this one due to a summer of staycations and road trips and it has quickly become our default at home too. It’s lightweight, folds in seconds meaning it’s perfect for an impromptu lunch in the garden or for feeding your little one quickly when arriving at an Airbnb after a long journey. It’s also really easy to clean with no little nooks.

If you’re deciding between the Kaos or the Tripp Trapp, go for this one - it has all the features you’ll like with the Tripp Trapp and SO much more.

I have shopped with KAOS a few times & have always been really impressed with the communication & delivery. Most recently we received the recycled plastic Klapp chair & were over the moon with it. We chose it for our 4 year old who’s obviously outgrown standard high chairs, but still needs a boost at the table. We’ve had our 7 year old try it too & it’s still a great height for him! Just wish we’d have had one from birth

The high chair itself is great but the harness it comes with is terrible and borderline unsafe in my opinion. It is so not practical and then having my child in the high chair without it is not practical and so makes the high chair unsafe as a result. Personally I’d wait until a baby is 18 months to use this.

Exchange a mattress we bought which was way too firm for us. Choose another delivery same day. First class customer service from Richard and his team when it was totally our mistake and didn’t need to do anything. Would definitely recommend 😊

Oh gosh just reading the reviews now and the same thing has happened to me! Ordered the chair on the 23 March- got it 2 weeks later but without the accessories and I’m still waiting so can’t use the chair! The chair seems nice however useless right now. I have emailed several times. Hopefully we will get the whole chair eventually however for the amount paid (£384) I would have expected to get this in 3 days as it states on the website. So disappointed as it seemed like a good buy at the time :(

If I could give no stars I would. DO NOT PURCHASE FROM THE UK. I have been waiting since last July. Customer service so unhelpful. Say they didn’t receive my return and won’t refund my money. I sent the item TRACKED

I purchased a suit 7 months ago- I ordered it to an air bnb I was staying and after 10 days I emailed to say cancel my order. They emailed back straight away saying sorry they couldn’t as it had been shipped already- I then receive an email 3 hours later saying my order has been shipped- so they obviously had just lost my order. I left the house and had to get the package forwarded to my address so that was annoying in itself. Then I didn’t like the products and sent them back. They got stuck in customs and finally have 6 months of back and forward emails customs apparently sent it back to me. My tracking says this happened over a month ago- still no package and the brand won’t refund me until they receive the package. Literally the worst customer service I’ve ever received. Do NOT purchase from this brand. I still haven’t received a refund and still don’t have the clothes I “purchased”

If you expect your child to be tall and/or chubby, this is not the chair for you. The straps for the newborn seat it so short that we couldn’t fasten it after our son turned 4 months. We then swapped to the baby seat with a tray, but now before he has turned 6 months, we already struggle getting him in and out of the seat without having the feeling that we are breaking his legs. KAOS say that they use European standard sizes, but I guess many Scandinavian children are taller than the average European child.

The product is so so so disappointing, especially now that it is so pricy.

Incredibly fast delivery, beautiful and sturdy vertical set up and a table :)

Such a great product. I love it, it’s so sturdy and my son loves climbing in and out of it! It’s also perfect for us to eat together as a family!

Top quality products & great customer service.

I love this brand. They have high quality and super cute things. The diaper clutch is super convenient and adorable,

I bought the Klapp high chair back in June with the KAOS team promising on their social media pages the tray would be released in the August 2021. The highchair is sturdy, stylish and very good quality. That being said, there is still no sign of the tray being released (now March 2022) despite lots of promises from the KAOS team both on their social media and in direct messages to me. If I had known about the prolonged wait I wouldn’t have bought this product as I don’t have a dining table in my house making feeding my child without the tray very difficult especially as they have become more independent. I feel misled by KAOS as to the timescales for the tray.

If you need a tray or newborn seat I would go with a different product. If you just need a high chair it’s good.

Beautiful products with high functionability, great for the parents and loved by the little ones! Kaos serves great customer service, the webpage is easy to navigate and delivery is fast.

I love all Kaos products. It's my favorite Scandinavian brand. If you need something for you baby and you want a good quality - Kaos is your answer !

Absolutely in love in weekend bag from Kaos! Excellent quality and it perfectly fits my needs - I have two small kids and we often go to small family trips together :) good quality, perfect size, very easy to arrange things and avoid mess - strongly recommend!