ItaliaRimborso Reviews 

2,467
TrustScore 4.5 out of 5

4.7

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Company details

  1. Legal Services

About ItaliaRimborso

Written by the company

ItaliaRimborso è la Claim Company per eccellenza specializzata nel campo dei rimborsi aerei  

I servizi vengono svolti per passeggeri e agenzie viaggi. Riguardano i rimborsi per:

• Volo in Ritardo

• Volo Cancellato

• Imbarco Negato

• Bagaglio Smarrito

• Bagaglio Rovinato

• Bagaglio in Ritardo

3 MOTIVI PER SCEGLIERE ITALIARIMBORSO:

1. SERVIZIO A COSTO ZERO ItaliaRimborso, dopo il primo contatto che può avvenire attraverso form, telefono, whatsapp o mail, valuterà la fattibilità della pratica di rimborso e avvierà gratuitamente la procedura di risarcimento. 2. TRACCIABILITÁ DELLA PRATICA Avviato il percorso per il recupero della compensazione pecuniaria, verrà fornito al passeggero un codice cliente per monitorare in qualunque momento lo stato di avanzamento della pratica di rimborso. 3. NON TI LASCIA SOLO Lo staff legale di ItaliaRimborso ti accompagna fino all'ottenimento del tuo risarcimento, senza farti anticipare alcun costo e senza trattenere alcuna commissione sulle cifre che ti verranno riconosciute.

Il 98% dei passeggeri ottengono la compensazione pecuniaria

Written by the company

Dopo una prima valutazione di fattibilità ci prendiamo cura del reclamo fino al rimborso ottenuto!
Ci impegniamo a portare avanti il reclamo segnalato fino alla fine, senza costi per il passeggero!

Il nostro impegno per un rimborso veloce!

Servizio gratuito. Lo garantiamo, sempre e comunque!

Servizio gratuito. Lo garantiamo, sempre e comunque!
Non ci sono costi per essere assistiti per lo svolgimento della pratica. In quattro semplici passaggi, che avvengono attraverso il nostro sito web, avviamo la tua pratica di rimborso per il disservizio aereo che hai subito. Il nostro impegno al tuo servizio in tempi celeri!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(2,467)

189 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent in everything!

January 20, 2025
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Gentile Stellina,
siamo felici che abbia ottenuto il giusto risarcimento grazie al nostro lavoro. Siamo contenti di leggere la sua positiva recensione nei nostri confronti

Rated 5 out of 5 stars

Very good and fast service.Totally…

Very good and fast service.Totally worth working with it.

December 22, 2024
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Gentile Edison,
siamo felici che abbia ottenuto il giusto risarcimento grazie al nostro lavoro. Siamo contenti di leggere la sua positiva recensione nei nostri confronti

Rated 5 out of 5 stars

Serietà ed efficienza.

June 15, 2023
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Gentile Egidio,
siamo felici che abbia ottenuto il giusto risarcimento grazie al nostro lavoro. Siamo contenti di leggere la sua positiva recensione nei nostri confronti.

Rated 5 out of 5 stars

Great experience

Great experience! They are the best. I received the compensation!

May 5, 2023
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Gentile utente,
siamo felici che abbia ottenuto il giusto risarcimento grazie al nostro lavoro. Siamo contenti di leggere la sua positiva recensione nei nostri confronti.

Rated 5 out of 5 stars

Great service

The entire process was easy to apply and all costs were reimbursed. Really satisfied with the service!

January 13, 2022
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Dear Rok,
thank you for choosing us. We are happy to read your positive review. We are ready to provide you with legal assistance in the future.

Rated 5 out of 5 stars

5 stelle!!

Super efficienti. Grazie!!

October 26, 2021
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Gentile Kristel,
la ringraziamo per aver fornito questa recensione e per averci scelto

Rated 5 out of 5 stars

The reimbursement has been completed in…

The reimbursement has been completed in a consistent short time. Thanks for you competence and accuracy on this task.

June 3, 2020
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Dear user,
we are really excited to have assisted you in obtaining adequate compensation for the disservice you suffered. The speed of our service is one of the most important aspects on which we invest all our resources and which we aim to improve daily.

Thanks for choosing us!

Rated 5 out of 5 stars

Flight Reimbursement

During our fall flight to Sicily, unfortunately, my flight was cancelled to Rome. After a loon six hour delay, I was given a flight to Milan. Once in Milan, my luggage was lost in transit to Palermo. Italia Rimborso was extremely responsive to my claim which is so very much appreciated!
Thank you and looking forward to my return to Italy!
Diane K.Schulcz

February 1, 2020
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Dear Diane,
your enthusiasm confirms that we have acted in the prescribed manner; when a customer recommends the quality of our services for practicality and efficiency, it means that we have fully achieved our main professional goal. Thanks again for choosing us!

Rated 5 out of 5 stars

Very efficient

Very efficient, professional - very detailed and very timely.
Thank you very much for your great service!

November 27, 2019
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Thanks Penny,
we greatly appreciate your words. We are and will always be on the side of the passengers, to help them get justice when needed.
Thanks, thanks, thanks!

Rated 5 out of 5 stars

Excellent Service!

A sincere thank you for your assistance and prompt service obtaining compensation for my flight cancellation and late baggage. Your firm does excellent work!
In deep appreciation,
Kathleen

November 19, 2019
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Dear Kathleen,
Thank you for choosing our services. Day after day we fight for the rights of passengers to be honored. In your case we have done everything to bring home a common goal: justice.
Good luck for everything and thanks again

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service - very efficient!

November 8, 2019
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Dear Cathy,
thanks for your words. We are proud to have successfully completed your reimbursement file for the aircraft malfunction you suffered. Thanks!

Rated 5 out of 5 stars

Operatori gentili efficienti

March 25, 2019
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Ciao Cristina,

grazie per il tempo dedicatoci per scrivere questo commento. Tutte le volte che riusciamo a far ottenere il rimborso ai nostri assistiti per noi è motivo d'orgoglio.
Siete la nostra forza e lottiamo per voi!

Rated 5 out of 5 stars

Super efficienti

Super efficienti. Consigliatissimi e professionali .

July 20, 2018
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Molte grazie Andrea.
Cerchiamo sempre di migliorare la qualità dei nostri servizi giorno dopo giorno, lavorando con passione per farvi ottenere il meritato rimborso per volo cancellato o volo in ritardo. Le tue parole ci rendono fieri del nostro operato.

Rated 5 out of 5 stars

Efficienti

Efficienti, professionali e gentili!!!!

June 6, 2018
Unprompted review
ItaliaRimborso logo

Reply from ItaliaRimborso

Grazie Serena, Grazie per averci scelto, Grazie per la recensione. Svolgiamo i nostri servizi con dedizione, aggiornandoci quotidianamente e migliorando sempre più i servizi al cliente/passeggero. La tua recensione per noi è testimonianza che siamo sulla giusta strada.

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