Homegnome finds professionals in the area to do the things you want done. They handle it so you don’t have to interact with anyone if you don’t want (which I don’t) so far all my interactions have bee... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #2 of 3 best companies in Pool Cleaning Service
- #4 of 6 best companies in Lawn Care Service
Written by the company
Home Gnome delivers dependable lawn care, pool maintenance, and interior and exterior home services—all with quality you can count on. From mowing and garden upkeep to pool cleaning, seasonal yard cleanups, and indoor tasks, our gnomes provide consistent, high-quality care throughout your home. As your needs grow, we’ll continue expanding our services to keep your living spaces—inside and out—looking their best.
Exceptional Home Care, Inside and Out
Written by the company
- Lawn, pool, and home services—delivered with care, precision, and just the right touch of magic.
- Home Gnome takes the stress out of home upkeep with dependable, high-quality service tailored to your needs. From perfectly trimmed lawns to crystal-clear pools and thoughtful indoor care, our gnomes handle the details—so you can enjoy the comfort and confidence of a well-kept home. We don’t just maintain spaces—we elevate them.
Every Detail, Done Right—Or We’ll Make It Right.
We don’t just show up—we show we care
Contact info
814 San Jacinto Blvd, 78701, Austin, United States
- (833) 844-8659
- homegnome.com
Your outdoor home, handled.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Enjoy your yard more
Such a pleasure not worrying about my lawn being taken care of. So much more time to spend with my family. Do not hesitate to hire. Wonderful people!
Kendall and his team did an amazing job…
Kendall and his team did an amazing job on my yard. The work was professionally handled and I am truly happy.
Carlos is reliable and he do a great…
Carlos is reliable and he do a great job. I’m happy you sent him to clean our pool
Avoid using home number at all costs
Avoid using HomeGnome at all costs. It’s a third-party hands-off intermediary that doesn’t care about their customers or service providers. We had the most horrible experience.We tried home gnome to get our lawn mowed. We needed it done in 2 days. The app said the mowing service would arrive on Wednesday, August 19. No one showed, and when I communicated with the provider through the app, he came back and said after six hours of silence, that he’s done two jobs and that home has not paid him, and nothing shows on his dashboard. Avoid, avoid all costs.
HomeGnome - Needs Management Escalation
HomeGnome, this is my 5+ no-show or cancellation in 2 months (basically whole summer) in Charlotte, NC.
I’ve contacted support multiple times and been promised it would be fixed. It hasn’t. I am requesting an escalation to management or higher. If I don’t hear back in 48 hours I will file BBB complaint.
Seth is a professional who takes pride…
Seth is a professional who takes pride in his work. My yard always looks well manicured. He takes the time to do the job right.
This guy came
This guy came, trimmed, edged, mowed the lawn till it was sculpted! He went way beyond what I ever expected! It’s a great company that works with you to produce expert quality work! Can’t ask any more than that for customer service!
Charles from GNOME Lawn did a fine job…
Charles and his assistant from Home GNOME did a fine job clearing out my flower bed. He’s very thorough and pays attention to detail. Job well done 👍
Preston is the best!
Preston is extremely reliable and takes pride in his work. He is always prompt, has a good crew and does a wonderful job. Preston is the best.
My property
These guys do a great job. I come home to a lovely lawn. They clean up and even use weed eater. I am happy to recommend them for any service they offer.
Absolute Nonsense
I inquired about getting a backyard mowed for the Summer. This first time, they no-showed and when I emailed them about it, they said they might need to upcharge me if my grass was too long when they arrived. It WOULDN'T BE TOO LONG if they sent someone in time. The second time I tried them again and they had someone call me within 10 mins and said they could get someone to service my yard in 48 hours with a discount. Yay! But after 15 MINUTES on the call, verifying my information and listening to them tell me about their policies, they found my pre-existing account and transferred me. Cue listening to "This call is recorded for quality assurance purposes" every five seconds ON LOOP for five more minutes. I got a second person on the line who then told me they had no one to service my area, I asked for clarification, the call went silent and stayed silent for an additional 3 minutes. I hung up and called back, only to sit on hold for almost 10 minutes. Absolute trash, promising you the moon and stars, but unreliable. Maybe they do good work, maybe they don't. I wouldn't know because their customer service was awful.
EDIT: After confirming with me they don't service my area THEY STILL SENT ME A QUOTE. Are you KIDDING ME???
I love the app
I love the app. I did have a hard time getting a quote for my original question, but good things were still done. JD was very nice and did a great job with what he did do
Quick response, thorough job
Quick response to the request. Thorough job.
Reply from Home Gnome
Michael cleaned the entire pool…
Michael cleaned the entire pool quickly. Gave me an update on my pool and set up another time for cleaning.
Reply from Home Gnome
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.