STAY AWAY and use other cashback sites that arent fraudsters. EVEN if Hoopla shows higher cashback use one that is reliable. I made multiple purchases, followed the terms of the cashback and then it... See more
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I've used several portals over time and have earned thousands of dollars, but this one is by far the worst—if not the absolute worst. To start, their customer support is a joke. There’s a person n... See more
Company replied
I'm missing cashback from 11 months ago. Throughout that time, my emails to their support are constantly ignored. No responses, no cashback, scam site overall. Following up with BBB now. Never u... See more
Company replied
Ordered a big purchase from a retailer via hoopladoopla and created an account through a referral. Neither the referral bonus or the cashback from the retailer was processed. It has been 3 weeks since... See more
Company replied
Company details
Written by the company
Elevated Cash Back shopping with over 4,000 Brands and over 40,000 Coupon Codes & Deals!
Contact info
United States
- 1-844-446-6752
- info@hoopladoopla.com
- hoopladoopla.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 24 hours
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Didn't track sign to company and then…
Didn't track sign to company and then ghosted me. Stick to rakuten
Straight up thieves
Straight up thieves! I made them so much money! They paid me for a year or 2, and then decided when they owed me about $225 last year, they'd stop paying me. First the PayPal transfer didn't happen on the date it should, and now when I try to log in, I get an account suspended prompt. And get this, I can't even click the contact us link, as it says the same thing. All I EVER did was make them money, as I spend about 3 grand or more on Ebay a month. I was using them, as they had the highest Ebay payout, until they didn't out of nowhere. The last check I got from them was about 3 or 4 months late, as their "system was updating". There is also just ONE customer service person (I believe its Frank)? They were dumb when screwing me, as I'm guaranteed free money for them every month. They are by far the most shady cashback site I've ever dealt with. I hope they enjoy my $225. Unbelievable... and scummy!
I will stick to Mr Rebates, Rakuten, or Ibotta. As a all American used to say... "They can stick it brother". STAY FAR AWAY!!!
They suspended me out of revenge for opening a BBB complaint.
I used Hoopladoopla for some 10 months, far passing the payout threshold and time constraints but never got paid. No response from customer service. So I opened a Better Business Bureau complaint. They sent one message saying they were looking into it but nothing. The complaint closed unresolved, giving them a bad mark. Out of revenge they suspended my account with nearly $100 (plus the unpaid earnings from earlier).
Scam…
Hoopla Doopla marked my cashback as paid, but no money ever arrived. They first claimed PayPal denied the payment, then changed their explanation multiple times. PayPal confirmed there was no actual payment attempt on my account. Months later, I still have not been paid. Based on my experience, this company should not mark payouts as completed unless the money has actually been sent.
Hoopla Doopla = Amazing
Hoopla Doopla was my favourite show when I was a boy!!! And still is!
Fake
Fake
does not refer, does not respond to message
Do not use !!!
My cumulative cashback was over the $5…
My cumulative cashback was over the $5 threshold in April. However, the company has not sent me the payment that I am entitled after two inquiries.
When I got a new Roku TV the app no…
When I got a new Roku TV the app no longer worked. Customer support kept asking for the same information over and over, but didn't solve the issue. Will just be streaming Kanopy in future
This is an unreliable scamming cash back site
I used their website to make a purchase at a partner website which had 6.1% cashback. It has been 2 months and I have not received the cashback and no proper response to my complaint about the missing cashback. Other sites like Rakuten are much more reliable and responsive if things don't work as expected. This service feels more like a scam where they get people to use their referral to get money but not give the user the cashback they deserve.
STAY AWAY and use other cashback sites…
STAY AWAY and use other cashback sites that arent fraudsters. EVEN if Hoopla shows higher cashback use one that is reliable. I made multiple purchases, followed the terms of the cashback and then it was reversed same day. I guarantee you Hoopla will collect the referral from the website and pocket the entire amount for themselves.
Scam
Customer service ("Frank") only replies once and then never again. I have a cashback that was approved but then they added a negative cashback for the same amount so basically stole my money. No matter how many times I reach out there is no updates. This site is a scam and impossible to contact.
They're crooks
They're crooks. Bought an expensive mattress, account showed 2% after transaction, originally said 8% on site, then the cash back transaction disappeared completely. They won't respond to email. No payment
In response to hoopa, I sent you more than ten emails with no response.
The mattress was not cancelled. It's in my bedroom. Want a pic?
Search for the email chain where your customer just called you crooks since you won't respond
Reply from Hoopla Doopla
Hoopla Doopla is a SCAM!!
Hoopla Doopla is a SCAM!!
They never send your cash back.
After my purchase they conveniently removed the history of the activity from their site. They don't even respond to your emails. DO NOT USE THIS !!
I lost lot of money that I could have received from other site.
Reply from Hoopla Doopla
Another try to reach HooplaDoopla
Another try to reach HooplaDoopla. Since August 1 2024 I haven't gotten any answers on my case in this system. Soon it will be 2 years. I got a very first answer where is a team member ask me to provide the details about the order. And then after a number of emails, I got a second answer (about half a year ago) that says "we are still waiting for the answer from the store".
Guys, start using emails in your team and don't use doves/couriers on horses anymore - we are in 21 century and all messages can be sent and answered immediately. But anyway, even if you send a horseman with my ticket based on the longest way by United States roads, he should have gotten an answer about half a year ago. Can you check where he lost? Probably he needs some help on his long way?
Reply from Hoopla Doopla
No redemption or tracking problems
When I rate cashback portals, I rate them mainly on the number of tracking problems and redemption problems that I've had.
I've had zero tracking or redemption issues with HooplaDoopla.
They also have the best rates for a few of my favorite merchants. Obviously do your own research there.
Reply from Hoopla Doopla
Great, great disappoint
After several attempts of buying products with Hoopla activation never received a cent. Decide to close my account and this has been done fast and with the help of support. Without this support to help close my account I would give only one star.
Reply from Hoopla Doopla
Scam
Scam. Purchases were completed and they never sent the cashback and never replied to the many emails I have sent
Reply from Hoopla Doopla
scam!!
scam!!! they didn't pay. it's been 1 years since my orders was completed but still didn't receive anything
Reply from Hoopla Doopla
SCAM don't use
I've used several portals over time and have earned thousands of dollars, but this one is by far the worst—if not the absolute worst. To start, their customer support is a joke. There’s a person named Frank who responds to your message once, then completely ignores any follow-up responses.
Additionally, the portal shows that payments were made to me, yet I haven't received a single cent. I've sent at least 10 messages (since they don’t respond to emails) asking for transaction IDs and the Venmo account details where payments were supposedly sent. Frank continues to play dumb and has failed to provide any useful information.
Extremely frustrating experience, and I would strongly advise against using this portal.
Reply from Hoopla Doopla
Great cashback site with stellar service
Great cashback site, with superb customer service. Hoopla Is reseller friendly and works with accounts vs slamming the door without notice. Hoopla Doopla is my go to
Reply from Hoopla Doopla
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