I did a ton of research and chose Hooga. Their quad chip design is essential, ensuring maximum coverage of the 4 all important light wavelengths. Each LED emits all 4 from every LED. Others only put... See more
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Review summary
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More companies need to be like hooga health! Hooga health is quick to respond to my questions and problems. They do so efficiently kindly and professionally. They’ve generously replaced malfunctioni... See more
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I absolutely love my Hooga Pro 300 Panel.I've been using it for just 2 weeks and I am already experiencing great result on my puffy eyes bags and on my skin all over. The recommended directions that c... See more
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I recently received my PRO300 panel. Couldn’t be happier. Previously I was using the HG300, which I liked, but this new one is a wonderful upgrade. Hooga makes quality products at a great price poin... See more
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Company details
- #60 of 149 best companies in Health and Beauty Shop
- #28 of 84 best companies in Fitness and Nutrition Service
- #12 of 22 best companies in Skin Care Clinic
- #21 of 32 best companies in Wellness Center
Written by the company
Hooga is a wellness technology company specializing in high-quality, affordable red light therapy and infrared heat therapy devices designed for real results. We offer a full range of red light therapy products, including panels, masks, belts, pads, and full-body systems, all built around clinically studied red and near-infrared wavelengths to support recovery, pain relief, skin health, sleep, and overall wellness. In addition to red light therapy, Hooga also provides advanced infrared heat therapy solutions, including sauna blankets and infrared PEMF mats, combining heat, far-infrared, and pulsed electromagnetic field (PEMF) technology to support circulation, relaxation, muscle recovery, and stress reduction. Our focus is simple: effective technology without inflated pricing. We engineer our devices for performance, durability, and ease of use, while eliminating unnecessary markups common in the wellness industry. Every product is backed by a strong warranty and a customer support team known for fast, knowledgeable, and responsive service. From pre-purchase guidance to long-term support, Hooga is committed to transparency, reliability, and customer satisfaction. Our goal is to make professional-grade red light therapy and infrared wellness technology accessible, trustworthy, and affordable for home use.
Contact info
New Berlin, United States
- contact@hoogahealth.com
- hoogahealth.com
4.5
Excellent
68 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Just got my order so too early to talk…
Just got my order so too early to talk about the results but customer service is outstanding!
June 24, 2026
Reply from hoogahealth.com
Thanks Elina, we really appreciate it!! Let us know if you have any questions as you begin using your PRO1500.
Thanks
Cord
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It's a miracal!
I've tried about everything for relief of back pain (stenosis, pinched nerve, 3 bulging discs and sciatica) so when I ordered my Hooga I didn't expect much more than an easier to use heating pad, but I had high hopes. I can't believe the difference! I've been using it for a week now and my back feels so much better. I can ride my bike without pain. I can sit without pain. I am able to stand for a longer period of time before my leg starts to go numb. It's a miracle!
June 24, 2026
Reply from hoogahealth.com
Thanks! Let us know if there is anything else we can help you with down the road.
Hooga
All around good experience
I had read many reviews and like the budget friendly price I received it in a very timely manner and when I had some questions about how exactly to use it, I received a reply instantaneously I haven’t used it long enough to see results yet, but looking forward to that
May 24, 2026
Reply from hoogahealth.com
Thank you for your thoughtful review! We're glad to hear your order arrived quickly and that our team was able to answer your questions right away. Providing responsive support and a great customer experience is extremely important to us.
We appreciate you giving our product a try and understand that results can take time. We're excited for you to continue your journey and look forward to hearing about your experience as you use it longer.
Thank you for choosing Hooga!
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Incredible service!
I had an issue with my red light therapy mask, and the team were able to resolve it super quickly and arrange for a replacement to be sent out. Incredible service!
May 12, 2026
Unprompted review
Reply from hoogahealth.com
Thank you for the kind words. We’re glad our team could get the issue resolved quickly and make the replacement process easy for you. We appreciate your support and are grateful you chose Hooga for your red light therapy journey.
Thanks,
Cord
Great product that WORKS
Great product that WORKS! Red light is amazing. Has made a huge difference in my psoriasis and other skin issues. Incredibly affective for aching joints Great costumer service as well!
April 24, 2026
Reply from hoogahealth.com
Thank you so much for the amazing review! We’re incredibly happy to hear that red light therapy has made such a positive difference for your psoriasis, skin health, and joint discomfort. Stories like yours are exactly why we’re so passionate about what we do.
We also truly appreciate the kind words about our customer service. Supporting our customers and helping them get the best possible experience and results is always our top priority.
Thanks again for your support and for taking the time to share your experience!
– Hooga
Warranty issue with product was handled…
Warranty issue with product was handled very quickly and easily. Great customer service.
April 24, 2026
Reply from hoogahealth.com
Thanks for taking the time to share this—we’re glad we could resolve your warranty issue quickly and keep things simple. If you ever need anything else, we’re here to help.
Cord
Love this
Love this - I’m not sure on the total effects of it, BUT it is part of my self care routine daily and I absolutely love this!!! My skin seems to glow!
April 24, 2026
Reply from hoogahealth.com
Thanks for the feedback, Brandi! If you have any questions or issues that pop up, let us know. We're happy to help. In the mean time, keep up the consistent red light therapy! It should pay off :)
Cord
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Warranty claim experience
I had to make a warranty claim and they were massively helpful and have now shipped a replacement internationally, I highly recommend their panels
April 21, 2026
Unprompted review
Reply from hoogahealth.com
Glad we could get that taken care of for you. International warranty claims can be a bit more involved, so we appreciate your patience while we worked through it.
If you need anything at all once the replacement arrives, just let us know—we’ve got you covered.
Thanks
Hooga
The product is superlative
The product is superlative. My knee (and injured shoulder) are remarkably improved, with daily 20 minute treatment sessions. Doctors had told me knee replacement was inevitable. I am now taking pain-free walks. Hooga gets my triple A rating—and that includes customer service.
April 7, 2026
Unprompted review
Reply from hoogahealth.com
This means a lot—thank you for taking the time to share it.
Hearing that you're back to pain-free walks after being told surgery was inevitable is exactly why we do what we do. And the fact that it’s helping both your knee and shoulder makes it even better.
Really appreciate the trust and the “triple A” rating!
– Cord
Great quality!
Recently received our Hooga red light therapy light and we LOVE it! It is built well, very sturdy, and very easy to set the timer, pulse, etc. Hubby and I have been using it every day. Price was very reasonable and quality is excellent.
March 25, 2026
Reply from hoogahealth.com
Love hearing this—thank you for sharing.
We put a lot of focus on build quality and keeping the controls simple and dialed in, so it’s good to hear that’s coming through. Even better that both of you are using it consistently—that’s where the real benefits show up.
Appreciate you trusting us with your red light therapy!
Cord
Reply from hoogahealth.com
Thanks Monika, we appreciate the feedback!
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Hooga Full Body Red Light Therapy Pod DEAD ON ARRIVAL
Purchased a Hooga pod. The mat arrived dead. The company assumed the controller was bad and offered to send a new one. However, being that the product was DEAD ON ARRIVAL, I don’t have confidence in its quality or longevity. After much back and forth, I asked to return it. Though I was sent a non functioning product out of the box and Hooga can only assume what’s broken, the return and fees are at my expense.
HOOGA, nobody wants to spend $1500 on a faulty product, nobody wants to fix a faulty product especially before they’ve had the opportunity to use it. DEAD on arrival! That isn’t standing behind your products. It’s simply sending them out and hoping everything works. I’m not your repair man. I’m someone who spent almost $1500 on a product and trusted it would work when it arrived. I’m sure you would expect the same. Stand behind what you sell and do the right thing
April 2, 2026
In response to your reply,
I do understand things can go wrong, but if you have enough of a problem that you have a data set, why not just fix the problem and create a more reliable product.
I simply want a refund that doesn’t hold me responsible for a faulty equipment.
I have reached out to customer service, unfortunately that’s what brought me here.
March 27, 2026
Unprompted review
Reply from hoogahealth.com
Tami,
We understand your frustration—and you’re right to expect a product at this level to work perfectly out of the box.
We do want to clarify one point, because it matters. When an issue like this is reported, we don’t guess—we troubleshoot based on real failure data across our units. In many cases, what appears to be a “dead” system is actually a controller issue, and replacing that resolves things quickly without requiring a full unit swap. That’s why we initially offered to send a new controller—to get you up and running as fast as possible with the least disruption.
That said, if a unit is truly dead on arrival, we agree—you shouldn’t be put in a position to troubleshoot extensively or pay to return it. That’s not the experience we stand for.
We want to make this right. Please contact us directly at contact@hoogahealth.com with your order details so we can step in and resolve this properly—whether that means a full replacement or another solution that restores your confidence.
We stand behind our products and will take care of you.
Cord
I have had and used the Hg300 with …
I have had and used the Hg300 with many positive results , such as being able to go to sleep easily and sleeping better, , a relatively new experience for me, as well as substantial pain relief for arthritis and past injuries.
I recently ordered the face mask and neck mask. It was delivered from Amazon with makeup smudges on it. Hooga customer is the best I have ever encountered ! They immediately sent me a new one! And I have been happily enjoying its benefits ! It is very relaxing and my face looks better, somehow fresher, younger even, after using it. I will definitely be purchasing more products from Hooga ! I trust them and I trust their products!
February 26, 2026
Unprompted review
Reply from hoogahealth.com
This is exactly what we love to hear—thank you for taking the time to share your experience.
It’s great to know the HG300 has been helping with sleep and pain relief. That’s precisely what we design these products for, and hearing real-world results like this matters.
And we appreciate you calling out the issue with the mask. Sometimes with fulfillment through Amazon things like that happen that are out of our control but we're always happy to make it right :)
Glad to hear you’re already seeing benefits from the face and neck masks as well.
Thanks
Cord
I did a ton of research and chose…
I did a ton of research and chose Hooga. Their quad chip design is essential, ensuring maximum coverage of the 4 all important light wavelengths. Each LED emits all 4 from every LED. Others only put out 1 or 2 light wave frequencies per LED which means spread out and diluted coverage. The build quality is excellent. The packing materials for shipping were first class. The panel and stand shipped promptly and the communication and support from the company (particularly Tyler) were exceptional in this day and age. I would not hesitate to recommend the product or company to anyone. They clearly care about their products and customers.
March 27, 2026
Unprompted review
Reply from hoogahealth.com
Thank you so much for taking the time to share this—this means a lot.
We put a ton of thought into the quad-chip design specifically to solve the “diluted coverage” issue you mentioned, so it’s great to hear that resonated with your research. Glad everything from build quality to packaging and delivery met expectations as well.
I’ll make sure Tyler sees your shoutout—he’ll really appreciate it.
Thanks again for your support and trust in Hooga. If you ever have questions or need anything down the road, we’re always here to help.
Cord
Exceptional Customer Service!
I recently received my PRO300 panel. Couldn’t be happier. Previously I was using the HG300, which I liked, but this new one is a wonderful upgrade. Hooga makes quality products at a great price point, but I’m even more impressed by the outstanding customer service this company provides. Truly, they go above and beyond. 10 star service!
03/19/26
March 13, 2026
Unprompted review
Reply from hoogahealth.com
Thank you so much for your support and for sharing this—it truly means a lot. I’m glad you’re loving the PRO300 and that it’s been a solid upgrade from your HG300. That’s exactly what we aim for.
We put a lot of focus into delivering both quality products and real customer support, so hearing this kind of feedback is incredibly rewarding. If you ever need anything down the line, don’t hesitate to reach out.
Thanks again!
Cord
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Great product
Great product, tested and fully grounds body. Bought one for the for of my bed and for my office.
February 22, 2026
Reply from hoogahealth.com
Thanks Michael, we appreciate you sharing the feedback and are glad to hear your grounding mat is working and keeping you grounded at home and in the office!
-Cord
Hooga has excellent customer service
Hooga has excellent customer service! I couldn’t have had a better experience with my recent order and device issue. Cord was supportive and quick to respond and helped to assist resolve my order issue.
March 6, 2026
Unprompted review
Reply from hoogahealth.com
Thank you so much for the kind words—we really appreciate you taking the time to share your experience. I'm glad we were able to get everything sorted out for you and make sure your order and device issue were resolved quickly. If you ever need anything in the future, we're always here to help.
Thanks again
-Cord
Hooga
Product is well designed
Product is well designed, quite easy to use and seems of good quality.
January 15, 2026
Unprompted review
Reply from hoogahealth.com
Thanks for the feedback, Jack! Really appreciate it. Let us know if you have any questions down the road.
Thanks
Cord
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