Helvetashop Reviews 

102
TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

102 reviews

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2.6

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(102)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent shower mat

I have been searching for such a product for my shower for a while now. I found it on your website. It’s excellent. It took 10 days to get here though. Didn’t realise it was coming from China. Thought I had bought something from a Swiss company. You should make this more transparent.

July 18, 2026
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Rated 1 out of 5 stars

😡 "This is a company that SCAMS Swiss…

😡 "This is a company that SCAMS Swiss consumers. Supposedly, it selects quality products, but in reality, the products are of worse quality and come from China. This also explains the delays in delivery times, which should be within a few days, but end up taking weeks and months. It's impossible to get a full refund by returning the products."

April 22, 2026
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Rated 1 out of 5 stars

Long wait for broken item

Order took forever and finally they told me it had to be returned and they’d send a new item. I waited again and then when it finally arrived it was BROKEN!! Not serious at all

April 2, 2026
Unprompted review
Rated 3 out of 5 stars

Delivery

The goods were delivered one month after ordering. I would have liked to have known that it would take so long so that I could have organised a birthday present better.

January 8, 2026
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Rated 1 out of 5 stars

NOT as ordered - SCAM

I ordered a pair of HOKA running shoes, but what I received was a pair of cheap knock-offs. It also took more than three weeks to arrive - but that's something I can live with.
Selling cheap knock-offs as branded shoes, on the other hand, that's a complete scam.

December 16, 2025
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