Health Deal Reviews 

4,108
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 497 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and knowledgeable, making interactions pleasant and productive. Many people highlight the excellent customer service, noting clear explanations and a personalized, understanding approach to their needs. The service provided is often described as efficient and easy, with consumers appreciating the smooth, pressure-free process. Reviewers are particularly impressed with finding better packages and significant savings on their health insurance premiums. Many found that the company helped them secure the same or better coverage at a considerably lower cost.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, patience, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and patience of... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and professionalism... See more

User experience

Customers had positive experiences with user experience, finding the process clear and easy to understand.... See more

Price

People report positive experiences with price, with many reviewers highlighting significant savings on health... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Information was very clear, didnt realise we were missing out on better services with NIB. Gloria explained HCF hospital fund she could not better. Extras were were missing out on whats important for... See more

Rated 5 out of 5 stars

I went to Right Health Insurance/Health Deal for help on finding a good private health insurance cover for the best price possible, and was assisted by the lovely Mia who talked me through everything... See more

Rated 5 out of 5 stars

Answered all my questions relevant to changing health insurance provider. No pressure, good listener plus found a provider with cheaper health insurance for same coverage & excess & no stand down per... See more

Rated 5 out of 5 stars

Mia was the agent who helped me review my current health insurance plan and provider and within 15 minutes of reviewing my policy had not only found me a better package but also saved me almost $60 pe... See more


Company details

  1. Price Comparison Site
  2. Financial Consultant
  3. Health Insurance Agency
  4. Insurance Agency

Information provided by various external sources

Compare private health insurance with Health Deal. Health Deal has been proudly helping Australians compare private health insurance since June 2015. We have a range of health funds & policies for you to compare with, we're confident you'll love our service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(4,108)

481 reviews in the last 12 months

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Rated 5 out of 5 stars

Christian Torres was very pleasant and…

Christian Torres was very pleasant and very helpful. He said he'd found the best deal for us for the same coverage and, for less money! He took the time to explain everything that I could think of to ask about, at the time, when comparing 'everthing' and prices. His advice was very much appreciated! Thank you Christian!

April 8, 2026
Rated 5 out of 5 stars

Great service.

The person who explained possible policies and continued over several contacts - on email and over phone - to take out a policy for me was knowledgable, answered all my questions, gave clear information and was always polite and considerate. I didn't feel 'pressured' at any time. There were no unnecessary contacts. I consider I got a better deal for similar cover to the company I am currently with.

April 8, 2026
Rated 5 out of 5 stars

Easy to talk to

Easy to talk to. Gave precise and easy to understand differences in policies. When changing policies gave easy to understand instructions and covered everything that needed to be done

April 8, 2026
Rated 5 out of 5 stars

Finally found the best cover for me

I just spoke with Emma (from Health Deal) and she really went above and beyond to find not just the best cover for me but by using her initiative to think outside the box for creating the biggest savings and strategies for when and what to increase or decrease. Very impressed with this lady.

April 1, 2026
Rated 5 out of 5 stars

Sorry

Sorry, I forgot the ladies name but she was very friendly. Very helpful. Explain things you deserve all the stars.

April 1, 2026

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