Banner for Quello

Quello  Reviews 

169
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the significant relief and improvement in allergy symptoms, often describing the product as life-changing and effective in reducing suffering. The process is consistently praised for its simplicity and convenience, particularly the at-home testing and virtual consultations, which make allergy management accessible. Reviewers also commend the staff and customer service for being professional, knowledgeable, and genuinely caring, providing excellent support and clear explanations throughout their journey. However, some customers noted that while they observed initial results, the treatment did not fully resolve their allergies or meet expectations for a complete impact, with some still awaiting significant improvement.

What people talk about most

Product

Consumers find the product to be life-changing, with many reporting significant improvements in their allergy... See more

Staff

Clients share positive opinions on staff, consistently praising their friendliness, knowledge, and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease and... See more

Service

People report positive experiences with service, highlighting the ease and professionalism of the process... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the communication and status updates. My test sample was lost and someone let me know they were waiting on it and would reach out. The video conference was very helpful along with the r... See more

Company replied

Rated 5 out of 5 stars

I was skeptical, at first, but willing to try anything for my awful allergies. After having the first video doctor's consultation, I thought this was worth a try. Quello has been a game changer. It's... See more

Rated 5 out of 5 stars

It has been a wonderful experience so far! I had delayed allergy testing for years and been miserable living in Texas. the convenient at-home allergy test and online video appointment have made this s... See more

Company replied

Rated 5 out of 5 stars

I was struggling with a hole new set of allergy symptoms when moving to a new state, and Quello has drastically reduced if not eliminated my suffering over time. I'm only about half way through treatm... See more

Company replied


Company details

  1. #2 of 3 best companies in Allergist
  2. #8 of 39 best companies in Health Consultant
  3. #6 of 23 best companies in Home Health Care Service

Written by the company

Quello provides doctor-led allergy care you can do from home. We make it simple to understand your allergies and receive personalized treatment without shots or clinic visits. With licensed physicians guiding each plan, we’re here to help people find lasting relief through a convenient, effective, and easy-to-use at-home approach.


Contact info

4.8

Excellent

TrustScore 5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(169)

169 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The NP was friendly and informative

The NP was friendly and informative. Going over exactly what I was allergic to and how to help manage my symptoms. Also it was very validating knowing I was not crazy or imagining the allergy symptoms. (I am allergic to a lot of stuff)

July 16, 2026
Rated 4 out of 5 stars

Provider was very knowledgeable.

Provider was very knowledgeable.
The cost is quite a bit, but I’m willing to give it a shot to see if it starts to help given that I’ve struggled with allergies all of my life and nothing truly gives me relief.

July 16, 2026
Rated 5 out of 5 stars

I appreciate the communication and…

I appreciate the communication and status updates. My test sample was lost and someone let me know they were waiting on it and would reach out.
The video conference was very helpful along with the report. I appreciate the time to kick this process off.

July 15, 2026
Quello  logo

Reply from Quello

Thanks for sharing! We're glad you had a good experience with Quello so far.

Rated 5 out of 5 stars

Life changing

I have been on allergy drops for 2 years now. The service can be paused while you are pregnant and easily resumed afterwards. The routine is easy to maintain by keeping your drops near your toothbrush and using them after brushing your teeth in the morning. I'm fairly allergic to cats- any time my cat's claws grazed my skin, it would itch for a week. Now, it doesn't itch at all. Additionally, being allergic to grass, I could never sit in grass and play with my kids, but know I can :)

July 13, 2026
Quello  logo

Reply from Quello

We're so glad your cat and grass allergies have improved but more importantly we're glad you can play with your kids and furry friends again! Thanks for the note, our team loves hearing these stories :)

Rated 5 out of 5 stars

The drops are easy and convenient to…

The drops are easy and convenient to use and have been very effective for me. I started seeing improvement within six months and after two years my allergies are 80-90% better.

July 13, 2026
Quello  logo

Reply from Quello

Thanks for sharing about your experience and we're so excited your allergies are feeling much better!

Rated 5 out of 5 stars

Life changing

Prior to my virtual consultation, I didn’t know how allergic I was to so many common things. The reason for initially reaching out to Quello was a good friend recommended them because the drops helped his allergies. At that time, I was taking multiple over the counter remedies that were no longer working. Nowadays, I don’t even know when allergy season is. Quello’s been life changing!

July 9, 2026
Quello  logo

Reply from Quello

"I don't even know when allergy season is" is our new favorite saying around the office! Thanks so much for sharing and we're so glad you're doing well :)

Rated 4 out of 5 stars

After one year

After one year, I am suffering much less from runny eyes and nose. I am also getting less skin irritation and hives. Hopefully my improvement will continue as I start my second year.

July 6, 2026
Quello  logo

Reply from Quello

Thanks for sharing. We're optimistic that you will continue to see ongoing results and improvement.

Rated 5 out of 5 stars

Significant Improvement

The at home test was easy and able to tell exactly what I was allergic to. The drops are easy to do and my allergies this year were significantly improved over last year!! Definitely worth it and easy company to work with!

June 23, 2026
Rated 5 out of 5 stars

Hopeful..

The test itself is accessible and straightforward. Results were delivered quickly with drops on the way now. Dr. was helpful and listened well. Looking forward to trying this.

July 2, 2026
Rated 5 out of 5 stars

Great experience!!

My initial video consultation was very helpful and informative. Stephanie was extremely pleasant, friendly and professional!! I did not feel rushed at all. She answered all my questions with ease and confidence.

July 2, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look