Lamar and Kenny did a phenomenal job removing a very large couch that didn't break down to two sections. They also were very accommodating and mentioned they might be able to donate the couch, rather... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These guys showed up on time, actually rescheduled days before the original date. I asked if they could relocate three appliances, and they did, for a much more reasonable price than another company... See more
Company replied
I moved into a new home that had an outside storage building with items left by the seller. Additionally, several 5 gal paint cans were left in the garage and a six foot piece of wood fence that I had... See more
Company replied
Load-Up was very accommodating to many schedule changes because of my mattress deliveries coming from 3 different locations. They were awesome quick in responding and helping me each step. Billy and h... See more
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Company details
About LoadUp Junk Removal
Written by the company
LoadUp Junk Removal
Nationwide on-demand junk removal — instant online pricing, no on-site estimates. Simple, fast, and fair solutions for everyday life transitions.
HQ: Atlanta, GA
| 2014 Year founded | 18K+ Cities served | 100% Upfront pricing | Same day* *Select markets |
How it works
| 1. Select your items Pick from our item list online and see your guaranteed price instantly — no waiting. | 2. Book your time slot Choose your pickup window, including next-day & same-day options where available. | 3. We handle the rest Sit back while your pros do all the heavy lifting, hauling, and responsible disposal. |
Book entirely online — no phone tag Our pricing tool shows exactly what you'll pay before you commit. No estimates, no surprise fees. Includes our Service Day Money-Back Guarantee and a donation to Plant With Purpose on every order.
What we remove
Furniture Appliances Mattresses Electronics Yard waste Office equipment Exercise equipment Scrap metal Trash & debris And more!
Also available
Donation pickups Item assembly Moving labor
📞 (844) 239-7711 ✉ support@goloadup.com 🌐 goloadup.com/book-online
How It Works
Written by the company
- 1. Select your items
- Pick from our item list online and see your guaranteed price instantly — no waiting.
- 2. Book your time slot
- Choose your pickup window, including next-day & same-day options where available.
- 3. We handle the rest
- Sit back while your pros do all the heavy lifting, hauling, and responsible disposal.
Contact info
8000 Avalon Blvd, Suite 325, 30009, Alpharetta, United States
- (844) 239-7711
- support@goloadup.com
- goloadup.com
Guaranteed, Upfront Pricing
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Great service!!!
I had LoadUp remove a 93 inch sofa and an old mattress on 10/29. The hauler Dominique was awesome. I'm using LoadUp again to remove a full mattress set I just replaced.
October 29, 2026
Very pleased with the service.
November 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This was a very successful experience
This was a very successful experience. Professional. It was competitively priced, and the company kept me informed. Smooth. I would definitely use them again.
November 5, 2026
Reply from LoadUp Junk Removal
Thank you for choosing LoadUp, Lovellle!
Easy to reach human beings by phone
Easy to reach human beings by phone. Workers were fast, kind and professional.
November 5, 2026
Reply from LoadUp Junk Removal
Hi Daniel, thank you for sharing your feedback with us! We are glad to hear that our phone support was easy to reach and that the loaders provided prompt, courteous service during your pickup. Thank you for choosing LoadUp!
Great Service!
The driver contacted me when he was on his way. The two men worked quickly and efficiently to remove the furniture from my home. They were courteous and respectful while at my house.
October 29, 2026
Reply from LoadUp Junk Removal
Hi Maureen, thank you for taking the time to leave a review! We are pleased to hear that the loaders communicated well beforehand and handled your furniture removal with care and professionalism. Thank you for choosing LoadUp!
They took my old couch away fast
Booked LoadUp to get rid of an old couch and a broken dresser and the guys showed up on time and hauled it all off quick. Price was what they quoted.
November 3, 2026
Unprompted review
Reply from LoadUp Junk Removal
Hi Lisa, thank you for sharing your experience! We are glad to hear that the loaders arrived on schedule and that our upfront pricing kept everything transparent and straightforward for you. Thank you for choosing LoadUp!
Reply from LoadUp Junk Removal
Hi Deb, thank you for your kind feedback and support. We are delighted to hear you had such a seamless experience! Thank you for choosing LoadUp!
Great experience I would recommend them.
October 28, 2026
Reply from LoadUp Junk Removal
Hi Lori, thank you for sharing your feedback and for your support. Your recommendation means a great deal to us, and we look forward to assisting you again down the road! Thank you for choosing LoadUp!
Your guys were quick
Your guys were quick, clean and fast. Thank you for your service.
October 28, 2026
Reply from LoadUp Junk Removal
Hi James, thank you for taking a moment to leave your review and for your support. We are pleased to know the loaders took great care of everything during their visit! Thank you for choosing LoadUp!
Reply from LoadUp Junk Removal
Hi Jeff, thank you for your feedback and for your support. We are very glad to know you had such a pleasant experience with the team! Thank you for choosing LoadUp!
Easiest appointment I have ever had
Easiest appointment I have ever had. They were on time, friendly and quick!
October 28, 2026
Reply from LoadUp Junk Removal
Hi Jen, thank you for your wonderful feedback and support. We are glad to know your appointment was so quick and pleasant from start to finish! Thank you for choosing LoadUp!
I had an excellent experience with…
I had an excellent experience with LoadUp! The two gentlemen who came to pick up my couch were wonderful. They were prompt, extremely efficient, and got the job done quickly. Both were very pleasant, professional, and a pleasure to deal with. The entire experience was seamless from beginning to end. I would highly recommend LoadUp to anyone. It’s so nice to receive such great service!
November 4, 2026
Excellent service
Excellent service. No bullshit guaranteed upfront pricing (right on the website, no need to call etc.). Everything worked as advertised. I found prices to be relatively good as well (based on prior quotes I had to obtain over the phone from other providers). Highly recommended.
November 4, 2026
Unprompted review
Reply from LoadUp Junk Removal
Hi Leslie, thank you for your review! We're glad to hear the loaders arrived promptly and provided such a courteous, seamless experience. Thank you for choosing LoadUp!
Highly Recommend LoadUp
Hi!
Recently worked with LoadUp to help clean out my garage. James and his Colleague arrived on time, professional, and completed the task quickly. Upfront pricing was definitely a bonus.
Would definitely recommend this Team and Company!!!
November 3, 2026
Reply from LoadUp Junk Removal
Hi B, thank you for your support and feedback! We are thrilled our upfront pricing provided peace of mind, and we're so glad to hear James and his crew member delivered such prompt, thorough service. Thank you for choosing LoadUp!
Reply from LoadUp Junk Removal
Hi JJ, thank you for your feedback and support. We are pleased to hear that the loaders were pleasant to work with and that our pricing hit the mark for your pickup. Thank you for choosing LoadUp!
Reply from LoadUp Junk Removal
Hi Michael, thank you for your review and support. We are pleased to hear that your experience went smoothly and that the loaders were pleasant throughout the appointment. Thank you for choosing LoadUp!
Reply from LoadUp Junk Removal
Thank you for choosing LoadUp, Paul!
Reply from LoadUp Junk Removal
Hi Steve, thank you for your support and feedback. We are glad to hear the loaders provided such a smooth and helpful experience. Thank you for choosing LoadUp!
Horrible
Horrible , they scheduled pick up twice never showed up or provide any update on their operation, lost 8 hours of paid leave to meet their pickup time range . They scheduled a third time without any input from me and during my working hours. I had to get a family member to assist in short order.
November 1, 2026
Unprompted review
Reply from LoadUp Junk Removal
Hi Scott, thank you for contacting LoadUp. We sincerely apologize for your experience with the scheduling and communication regarding your appointment, as this is certainly not the level of service we aim to provide. We will reach out to you directly to discuss the details and address your concerns. Thank you for contacting LoadUp.
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