Cubic Reviews 

17
TrustScore 4.5 out of 5

4.6

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Company details

  1. Freight Forwarding Service
  2. Customs Consultant
  3. e-Commerce Solution Provider
  4. Logistics Service
  5. Shipping Service

Written by the company

Cubic is an AI-native freight forwarder. We combine intelligent automation with experienced logistics professionals to move cargo across ocean, air, and land - including customs brokerage and cargo insurance - through a single, modern platform. Traditional freight forwarding runs on manual processes and opaque pricing. Cubic runs on AI: our systems collect and compare competitive quotes across our global carrier network, validate shipping documents before they cause delays at customs, classify goods automatically, and monitor exceptions around the clock. Our people focus on what machines can't - judgment, relationships, and solving the problems that matter. With Cubic, you get fast and transparent quotes, real-time shipment tracking, and all your documentation and billing in one place. We handle customs clearance end to end, arrange cargo insurance, and manage everything from single pallets and LCL shipments to full container programs. Our team spans the United States, Israel, and the Philippines, giving you near-24/7 coverage across every major timezone. With deep customs brokerage expertise, we also handle HTS classification, duty optimization, and trade compliance for US-bound shipments. Whether you're an importer bringing goods from Asia, an exporter reaching new markets, or a growing brand scaling your supply chain, Cubic gives you the visibility and control that traditional forwarders can't. Ship smarter with Cubic.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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4.6

All reviews

(17)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

We have had an excellent experience with Cubic. Their service is consistently fast, reliable, and efficient, ensuring that our shipments are delivered on time. What truly sets them apart is their excellent communication—they provide timely updates throughout the shipping process, allowing us to track our shipments with confidence and stay informed every step of the way.

Their professionalism, responsiveness, and commitment to customer satisfaction make them a trusted logistics partner. We highly recommend their services to anyone looking for dependable and hassle-free shipping solutions.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

We have a great experience working with…

We have a great experience working with Cubic. Their team provides a personal touch, is highly responsive, and always offers fast solutions when issues arise. Costs are clear and transparent, and their platform makes everything easy to manage. Cubic continues to be a reliable and professional forwarding partner for our business. Highly recommended!

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

All shipping services under one roof, highly recommended

A friend recommended them, and I’m glad I tried their shipping services. The platform is super easy for getting quotes and tracking packages. Excellent, personal customer service and very attractive prices. I’ll definitely keep working with them

June 16, 2026
Unprompted review
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Reply from Cubic

Thanks Noam! Great to have you with us.

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Rated 5 out of 5 stars

Janiel and Cubic Tean are awesome

Janiel and Cubic Tean are awesome, always ready and helpful!

We are working to ship some stuff to USA from EU and they’ve been always fast to help us getting all arranged, thanks again!

July 24, 2026
Unprompted review
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Reply from Cubic

Thanks David! We've got you covered for the next ones too :)

Rated 5 out of 5 stars

I had a great experience working with Janiel Hyacinth Centeno

I had a great experience working with Janiel Hyacinth Centeno. Janiel is always available, responds quickly, and is ready to help with any questions or issues. The communication is clear, professional, and very supportive. Everything was handled smoothly, and I am very satisfied with the service. Thank you so much for your excellent work!

July 24, 2026
Unprompted review
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Reply from Cubic

Thank you Alexandra, really appreciate you writing this. Glad everything's been running smoothly.

Rated 5 out of 5 stars

Reliable and competitive

Reliable service and competitive pricing
I like that most of the work is automated / built in the software so there is almost no people interactions required

July 23, 2026
Unprompted review
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Reply from Cubic

Thanks Sergey! That's the goal - shipments you don't have to think about, and a team one message away when you do.

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Rated 5 out of 5 stars

Great and user-friendly interface

Great and user-friendly interface, making it very easy to use. The entire team provides quick responses and is always professional, helpful, and highly efficient. Excellent customer service, outstanding support, and competitive pricing.

July 23, 2026
Unprompted review
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Reply from Cubic

Thank you Mirit! Honestly, this kind of feedback is the best part of the job.

Rated 5 out of 5 stars

Fast, flexible, and reliable logistics support

Cubic has been great to work with. Their team is kind, responsive, and very flexible, even with last-minute requests. Logistics is a fluid department where things change quickly, and having a partner that can adapt fast and provide reliable support makes a real difference. Highly recommended.

August 22, 2025
Unprompted review
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Reply from Cubic

Thanks Mary Anne. You said it well - logistics never goes exactly to plan, so flexibility isn't a bonus, it's the job. Happy to keep proving it.

Rated 5 out of 5 stars

Great prices, platform and customer support

I use Cubic on a regular basis. They have among the best rates, payment terms and customer support. Their transit times are quick from China to LA and their platform is very easy to use. Customer support is super quick to answer and all so friendly.

January 9, 2025
Unprompted review
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Reply from Cubic

Thank you! Good to hear the transit times and the platform are working well for you. We appreciate the ongoing business.

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Rated 5 out of 5 stars

Quick Responses, Went Above and Beyond

Cubic went above and beyond to help me through an unfortunate locomotive delay.

They have a dedicated team that responded quickly when I needed them most!

December 4, 2024
Unprompted review
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Reply from Cubic

Appreciate this, Keyan. Funny how the rough shipments end up building more trust than the smooth ones. Glad we could sort it out.

Rated 5 out of 5 stars

Very professional

Very professional, communication is great. I've had 5 shipments with Cubic so far, there had been significantly less friction compared to previous freight forwarding solutions I had. The app makes it very easy to get quotes and track shipments.

June 5, 2024
Unprompted review
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Reply from Cubic

Thanks Ian, glad the app has made quotes and tracking easier!

Rated 5 out of 5 stars

Exceptional service!

I've been using Cubic for two years to ship goods from China to Amazon in the USA, Canada, and Europe. Their platform is user-friendly and integrates seamlessly with Amazon, saving me time and effort. Cubic handles customs, insurance, and other complexities, making the process hassle-free. Their responsive customer support and reliable service give me total control over my operations. Highly recommended!

May 22, 2024
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Reply from Cubic

Thank you Guy. We really value the long-term trust!

Rated 5 out of 5 stars

Best digital freight forwarder

We have been using Cubic as our partner for logistics for the last 3 years. The team's experience and support have allowed us to streamline our global logistics operations. Their booking and visibility platform is a game changer, as well as the integrations with forecasting software and Amazon FBA.

May 23, 2024
Unprompted review
Cubic logo

Reply from Cubic

Thanks Razvan. Working together for years now, which honestly means more to us than any single review. Glad the platform and the FBA integrations are pulling their weight.

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