Global Work 

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Rated 1 out of 5 stars

This company is a total scam! It's just a job board same as Indeed, Linkedin etc. They don't do anything they promise, no tailored resume or cover letters they don't even auto apply or whatever. And t... See more

Company replied

Rated 2 out of 5 stars

I cancelled my subscription the same day I signed up because I quickly realized the service wasn’t for me. I did not use the service afterward, but approximately three months later I was billed... See more

Company replied

Rated 1 out of 5 stars

I don't have service with this provider; I've been employed by the same company for 6yrs. Today I check my account, and I have a charge of 49.99 from Global Work AI. I'm going to dispute the charge,... See more

Company replied

Rated 5 out of 5 stars

Was able to get a better plan and have monies returned to me. Agent was super friendly, knowledgeable and helpful.

Company details

  1. Recruitment Service

Written by the company

Find remote jobs, projects and clients faster with AI. Unlock the latest job search strategies with our AI-powered platform.


Contact info

Breach of guidelines

All reviews

(156)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

False charge

I don't have service with this provider; I've been employed by the same company for 6yrs. Today I check my account, and I have a charge of 49.99 from Global Work AI. I'm going to dispute the charge, but am curious if any of you out there have any advice or experience dealing with this sort of thing. I've never had this happen before.

August 30, 2026
Unprompted review
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Reply from Global Work

Hi Randy, thanks for your feedback.

We’re currently unable to locate an account under the name associated with this review. If you’ve used a different email address, please contact our support team directly via contact@globalwork.ai so we can investigate and resolve this properly.

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Rated 1 out of 5 stars

Nothing works then they just phipps up…

Nothing works then they just popped up and charged my 50 bucks for nothing no heads up or anything. plus there are no jobs in my location evening seems to be out of the country

August 23, 2026
Unprompted review
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Reply from Global Work

Thank you for sharing your feedback. We're sorry to hear that your experience with the platform and the recent charge was frustrating.

We understand your concerns about receiving a charge you weren't expecting, as well as not finding relevant opportunities in your location. Both billing transparency and the accuracy of location-based job recommendations are important parts of the experience, and we appreciate you bringing these issues to our attention.

Your order has been refunded in full by CS team after your request, so hope this at least helped to resolve situation from our side.

We also appreciate your feedback regarding job availability in your location and will continue working to improve the relevance of our recommendations.

Rated 1 out of 5 stars

Company is a scam and false advertisement

This company is a scam. I cancelled right after initial subscription for a month was purchased at promo rate of $25. It then renewed a month later for $49.99! When I reported the fraudulent renewal they stated it was valid and refused to refund me. It states money back guarantee if dissatisfied, which I was as this company isn’t user friendly and doesn’t do as marketed, and they still refused to refund. I’m an unemployed parent actively searching for work and thought this company would help me get better offers but they just took almost $100 from me and offered no services. Total scam, poor customer service - do not fall for this!

August 24, 2026
Unprompted review
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Reply from Global Work

Thank you for sharing your experience. We're sorry to hear about the frustration surrounding your subscription renewal and refund request.

We take reports of charges after a customer believes their subscription was cancelled very seriously. We'd like to review the cancellation and billing history for your account to understand exactly what happened, as well as take another look at how your refund request was handled.
Your order has been refunded in full by CS team after your request, so hope this at least helped to resolve situation from our side.

We understand how important every expense can be while searching for a new opportunity, and we appreciate the chance to review and address your concerns.

Rated 5 out of 5 stars

Responsive Support Team

Olivia from the support team was able to process my cancellation in a prompt and efficient manner.

August 21, 2026
Unprompted review
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Reply from Global Work

Thanks for your feedback, Rey!

Rated 1 out of 5 stars

I was reviewing the platform online and…

I was reviewing the platform online and signed up unknowingly. I never used the platform, but the company refused to issue me a refund. Poor customer service and even worse policies. Website is predatory. Do not even go on their website. **Amendment to review. Global work AI did in fact refund my money which I appreciate. My concern is the company had the opportunity to refund my money twice before with two separate email conversations that I sent to customer service. It was only after I left the review that the company refunded the charge. Thank you for doing the right thing.

July 14, 2026
Unprompted review
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Reply from Global Work

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration, particularly if you did not intend to purchase a subscription and did not use the service.

We take concerns regarding the sign-up experience, billing transparency, and refund process seriously. We'd like to review your specific case to better understand what happened and ensure it was handled appropriately.

Your order has been refunded in full, please check your inbox for a confirmation.
We appreciate you bringing this to our attention and giving us the opportunity to investigate.

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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service

Really disappointing experience with GlobalWork.

I signed up for a 7-day subscription and realised the platform wasn’t for me. It automatically renewed and I contacted support immediately after the payment went through because I didn’t want to continue and hadn’t used the new subscription period.

Instead of actually helping, I kept getting the same responses about their policy, even though their own policy says exceptions can be considered individually.

I asked multiple times for my case to be escalated to a supervisor or manager. I’m still waiting for that escalation, and now they’ve simply stopped responding.

Extremely frustrating and honestly some of the worst customer support I’ve dealt with.

UPDATE: GlobalWork reached out to me after seeing this review and has now refunded the renewal charge as a goodwill gesture. I appreciate that they eventually resolved the issue. However, I do still feel the customer support experience leading up to this was unnecessarily frustrating, especially after repeatedly asking for my case to be escalated.

August 11, 2026
Unprompted review
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Reply from Global Work

Thank you for sharing your experience. We're sorry to hear that the way your request was handled left you feeling ignored and frustrated.

Regardless of the outcome of a refund request, you should receive clear communication from our support team, particularly when you've specifically requested that your case be escalated. We take your comments about repeated responses and the lack of follow-up seriously.

We've refunded your order in full, please check your inbox for a confirmation from our CS team.

We apologize for the disappointing support experience and appreciate you bringing this to our attention.

Rated 1 out of 5 stars

Scam-heads up

Scam-heads up: they will charge/renew subscriptions by the hour you signed up, not the day. Incredibly misleading service.

August 21, 2026
Unprompted review
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Reply from Global Work

Thank you for sharing your feedback. We're sorry to hear that the subscription renewal timing was unclear and caused frustration.

We understand that billing and renewal terms should be as transparent as possible, including when a renewal charge is processed. We appreciate you highlighting this concern and will share your feedback with our team as we continue working to make subscription information clearer throughout the customer experience.

Your order has been refunded in full, please check your inbox for a confirmation.
Thank you for bringing this to our attention.

Rated 2 out of 5 stars

Charged after cancelling refunded only after a dispute

I cancelled my subscription the same day I signed up because I quickly realized the service wasn’t for me. I did not use the service afterward, but approximately three months later I was billed again.

When I contacted the company, I had to go through an extended back and forth to dispute the charge. The refund was not offered immediately. It was issued only after I strongly challenged the charge and posted this Trustpilot review.

To be fair, the company has now refunded the money, and I have updated my review to acknowledge that. However, I do not consider the refund a “goodwill gesture.” In my view, it was the correction of a charge that should not have occurred after I cancelled.

I recommend that anyone cancelling keep proof of the cancellation and watch their credit card statements carefully.

August 19, 2026
Unprompted review
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Reply from Global Work

Thank you for bringing this to our attention. We take concerns about charges after cancellation very seriously and would like to investigate what happened in your specific case.

Your order has been refunded in full, please check your inbox for a confirmation.
We apologize for the frustration this situation has caused and appreciate the opportunity to look into it.

Rated 1 out of 5 stars

Avoid

This company is a total scam! It's just a job board same as Indeed, Linkedin etc. They don't do anything they promise, no tailored resume or cover letters they don't even auto apply or whatever. And the cancelation process is so ridiculous, you think you canceled but you have to tell them 3 different ways and times without any sort of confirmation. Avoid these parasites

August 20, 2026
Unprompted review
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Reply from Global Work

Thank you for sharing your feedback. We're sorry to hear that your experience with the platform did not meet your expectations.

We take your concerns regarding resume and cover letter features, the application process, and especially subscription cancellation seriously. The cancellation process should be clear and provide users with confidence that their request has been successfully completed, and we understand how frustrating any uncertainty around this can be.

Your order has been refunded in full, please check your inbox for a confirmation.
We appreciate your feedback and the opportunity to address your concerns.

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Rated 1 out of 5 stars

Very unhappy with this platform

Very unhappy with this organization. During signup it boasted that they would use AI to smart-match your resume to many available relevant jobs and then save you time by automatically applying to them. It only let me add a single resume. Then it matched me to over 100 jobs that were completely irrelevant to me—like not even close! And then for the few jobs on its platform that I had to find myself, I still had to manually apply to them anyways! Save your money!!

August 19, 2026
Unprompted review
Global Work logo

Reply from Global Work

Thank you for sharing your experience. We're sorry to hear that the job recommendations you received were not relevant to your background and expectations.

Our goal is to use the information provided in your resume and profile to make the job search more efficient, so receiving a large number of unrelated recommendations is understandably disappointing. We take feedback about matching accuracy seriously and are continuously working to improve the relevance of the opportunities presented to our users.

We also appreciate your feedback regarding resume options and the application process. These are important parts of the overall experience, and your comments will be shared with our team as we continue improving the platform.
Your order has been refunded in full, please check your inbox for a confirmation.

Thank you for giving the service a try and for taking the time to explain where the experience fell short.

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Rated 1 out of 5 stars

Very unhappy

Wanted to check out this website as I am in need of a new position. When asking for a refund the customer service rep told me that:

- The platform must be actively used for 4 consecutive days within the first 7 days of purchase (for weekly and biweekly subscription durations)
- You must apply to at least 50 jobs over 4 consecutive days (for weekly/biweekly plans), with screenshots as proof

This seems like a job in itself! Very unfortunate and unfair as a first time user but took my money instantly.

August 19, 2026
Unprompted review
Global Work logo

Reply from Global Work

Thank you for sharing your feedback. We're sorry that the refund requirements left you feeling frustrated, especially as a first-time user.

Our Money-Back Guarantee has specific eligibility conditions, but we understand that requirements around consecutive usage, application volume, and providing proof can feel demanding when you've already determined that the service isn't right for you. Your feedback about making these conditions clearer and easier to understand before purchasing is important to us.
As far as we see, your order has been refunded in full as an exception after your request, so hope this helped.

We appreciate you taking the time to share your experience, and we'll use your feedback as we continue reviewing how we communicate our subscription and refund terms.

Rated 1 out of 5 stars

NOT WORTH IT

was not aware of being on a trail and when the fee was charged i reached out within the same day to have this reveresed. they are unhelpful.

this is not worth the paid or free version. BEWARE.

August 17, 2026
Unprompted review
Global Work logo

Reply from Global Work

Thank you for sharing your feedback. We're sorry for the frustration surrounding the charge and your experience with our support team.

We understand your concern, especially since you contacted us on the same day the charge occurred.
As far as we see, your order has been refunded in full, so hope this at least helped to resolve situation from our side.

We apologize for the inconvenience and appreciate the opportunity to look into this further.

Rated 1 out of 5 stars

THIS SERVICE IS A SCAM

THIS SERVICE IS A SCAM! They lure you in with a cheap upfront subscription, unclear renewal terms, and no reminder that you'll be charged again. The actual service they offer is no different than just doing your own LinkedIn search. None of the jobs I saw during that initial trial matched the parameters I set.

When I was charged $50 for the second month, I canceled the subscription less than an hour after the charge and politely asked for a refund. They refused, saying that since I was already charged, they couldn't issue a refund.

No legitimate subscription service I've ever used has refused a refund if you cancel within a reasonable amount of time. I think one hour of being charged is a reasonable amount of time! It's just a way for them to prey on people looking for work, knowing how easy it is for them to forget they are subscribed.
Stay far away.

August 16, 2026
Unprompted review
Global Work logo

Reply from Global Work

Thank you for sharing your experience. We're sorry to hear about your frustration with the renewal charge and the service overall.

We understand why being charged for a renewal and then having your refund request declined shortly afterward would be upsetting. Subscription pricing and renewal terms are presented during the sign-up process, but we also recognize how important it is for this information to be as clear as possible.
We also appreciate your feedback regarding the relevance of the job recommendations and will continue working to improve the matching experience.

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