Stake.rent Reviews 

30
TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

requested a refund on August 22, but it has been two weeks and I still haven't received my money. The status just shows as activated, but the funds have not been deposited into my account. This is ver... See more

Rated 1 out of 5 stars

I must admit I do not know who Stake is. No one ever introduced them, but I have emails from them out of the blue thanking me for claiming my "Cash Back from Stake." I have done no such thing. F... See more

Rated 5 out of 5 stars

Pretty easy I didn’t even think it was legit at first but after a couple months check in and there was a decent amount just received in my bank account greatly appreciate it

Rated 5 out of 5 stars

I appreciate that your team encourages renters to pay on time! Not only encourages, but rewards for keeping up with payments. While others penalize and collect fees, you use positive reinforcement for... See more

Company details

  1. #242 of 256 best companies in Non-Bank Financial Service
  2. #19 of 20 best companies in Cashback Provider
  3. #3 of 3 best companies in Credit Reporting Agency
  4. #10 of 11 best companies in Real Estate Agents
  5. #298 of 351 best companies in Software Company

About Stake.rent

Written by the company

Rent is your biggest expense, so it should give something back. That's exactly what Stake is here to do.

Stake is a renter rewards platform on a mission to accelerate renter wealth. Sign a lease with a Stake-powered property and you'll unlock real Cash Back every time you pay rent on time. No points. No gimmicks. No waiting. Just real money deposited directly into your account, yours to spend however you choose.

But the earning doesn't stop at rent. Stake's Neighborhood Network connects you to thousands of brands where you can earn Cash Back on everyday purchases using any of your debit or credit cards.

Building credit as a renter has always been an uphill battle. Stake's Credit Builder Program levels the playing field. Your on-time rent payments are reported directly to the major credit bureaus. Helping you grow a stronger credit profile, easily, so your record reflects your best.

At Stake, we believe renters deserve the same financial momentum as homeowners.

  • Multiple ways to earn.
  • Real cash.
  • A stronger credit score.
  • A renting experience that actually works for you.

Let's get started.

Your Rent. Your Rewards. Your Future.

Written by the company

Cash Back on rent, more within the Neighborhood Network, and a Credit Builder program that works in your favor.
Stake gives renters the ability to grow their financial health without changing their routine. Earn real Cash Back every time you pay rent on time. It's that easy. Earn even more Cash Back by shopping with any card at brands in the Stake Neighborhood Network. Build your credit score passively through our Credit Builder program, which reports only on-time rent payments to the major bureaus while skipping payments that were a bit behind schedule.

Renter-First. Always.

Stake is built around one philosophy: every feature benefits you.

Our guarantee is simple, the Stake model is designed to help empower you as a renter. Your Cash Back is money with no expiration, no minimums, and no restrictions. It's deposited directly into your account whenever you earn it.

Your credit is protected at every step. The Credit Builder Program reports only positive, on-time rent payments to the major credit bureaus. Missed payments stay off the record permanently, so the only direction your score can go is up.

And with tools like Express Paycheck and Recurring Deposit, we guarantee your financial toolkit is always working quietly in the background, helping you get ahead and not just keep up. Stay on track with Stake's assistance and reap the rewards of being a valued Stake member!


Contact info

3.7

Average

TrustScore 3.5 out of 5

30 reviews

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3.7

All reviews

(30)

30 reviews in the last 12 months

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Rated 2 out of 5 stars

requested a refund on August 22

requested a refund on August 22, but it has been two weeks and I still haven't received my money. The status just shows as activated, but the funds have not been deposited into my account. This is very frustrating and disappointing.

August 22, 2026
Rated 1 out of 5 stars

Not Impressed

I must admit I do not know who Stake is. No one ever introduced them, but I have emails from them out of the blue thanking me for claiming my "Cash Back from Stake." I have done no such thing. From Stake's emails. I infer that they have some connection to rent collection on behalf of my landlord. Yet I am receiving rent bills stuffed under my door or in the crack my door jamb for all to see and monitor whether I am home or not.

Again neither Stake nor my landlord ever told me who Stake is and why I should care. I trust they are not connected to the gambling company which immediately pops up when I do a Google search, but who knows. Needless to say, I am not impressed.

August 30, 2026
Rated 1 out of 5 stars

2 Stars

2 Stars - Great Agent, Terrible Reimbursement Experience

I want to start by saying that Shayna was absolutely wonderful. She communicated well, was responsive, and genuinely helped me find apartment options that fit my needs. I have nothing negative to say about her personally.

Unfortunately, the experience with the UMoveFree/Stake reimbursement process was extremely disappointing.

I chose UMoveFree because the service was marketed around the idea of a "free move." What I was NOT clearly told upfront was that the reimbursement process had changed - they no longer offer free moves and now requires customers to go through the new Stake platform.

The process I encountered was essentially this:

• Select a tier/program offering additional services
• Provide personal information
• Link your bank account to the platform
• Spend $250 of your own money
• Then receive a $200 credit - to then transfer into your account.

For a $200 moving reimbursement, this is unnecessarily complicated and, quite frankly, ridiculous.

The biggest issue is transparency. None of this was clearly explained to me before I chose UMoveFree. The impression was that I could pay my movers, submit the information, and receive my $200 reimbursement fairly quickly. Instead, I discovered that I would have to use another platform, provide additional personal and financial information, and spend $250 out of pocket before receiving the $200 benefit.

That is NOT what I understood I was signing up for.

I also wasn't comfortable linking my bank account and financial information to another platform just to receive a $200 reimbursement. So I declined to participate in that process and requested a check instead, only to be told that the check could take 6–8 weeks to arrive.

If I had been told upfront that the reimbursement involved this much red tape, personal financial information, additional platform requirements, and an out-of-pocket $250 purchase, I would have chosen a different apartment locator that still offers a straightforward "free" moving incentive.

**Shayna deserves 5 stars. The reimbursement process deserves 1 star.**

My recommendation: ASK VERY SPECIFICALLY about the current reimbursement requirements before using this service. Don't assume that “$200 reimbursement” means you simply pay for your movers and get $200 back.

What should have been a simple benefit turned into a time-consuming, complicated, and frustrating process that left a very bad impression.

August 27, 2026
Unprompted review
Rated 1 out of 5 stars

I didn’t get anything

I didn’t get anything

July 24, 2026
Stake.rent logo

Reply from Stake.rent

Genesis, thank you for your review, and we apologize for the inconvenience. Please know that you can log into your account anytime at app.stake.rent to access your Cash Back, which will show in your balance upon logging in. We'll also be reaching out directly to offer any additional support you may need!

Rated 1 out of 5 stars

This is fake

This is fake, just a way to get peoples info. I put my checking info in when stake first ckaimed i had money in an acct associated with my living community, never received a dime into my acct as they stated iwould. St the time it was over $100.

July 25, 2026
Stake.rent logo

Reply from Stake.rent

Sandra, thank you for sharing your feedback, and we're sorry to hear about the frustration you've experienced. We want to assure you that Stake is a legitimate program, and we partner directly with your property community to help residents like you earn Cash Back.

Your Cash Back is guaranteed to you, and we're more than happy to help make sure you receive the amount you're owed. We'll be reaching out to you directly shortly to assist and get this resolved. Thank you again for bringing this to our attention.

Rated 1 out of 5 stars

Crappy website

Every time I try to log in on my phone, it won't let me. The screen keeps flashing back and forth keeping me from logging in. If I want to do anything I have to use my laptop, which is a big pain in the ass.

July 24, 2026
Stake.rent logo

Reply from Stake.rent

Hey Tony, thank you for your review and we're sorry for the login trouble you've experienced on your phone. Please know you can log into your account anytime from your phone or computer by visiting app.stake.rent. We're committed to making sure our residents have an easy, reliable way to access their Stake account, and we want to make this right for you. We'll be reaching out to you directly to assist further. Thank you again for letting us know.

Rated 1 out of 5 stars

Horrible service

The app is buggy and has missing functions. In order to order a debit card from Stake you have to make a deposit using an external bank (if I had an external bank I wouldn’t need a Stake debit). There is a “deposit check” section that lets you take a picture of a check to deposit it but it’s just for show as that function doesn’t work. Worse debit service I’ve ever used in my 40 years of banking!

July 24, 2026
Stake.rent logo

Reply from Stake.rent

Thank you for taking the time to share this feedback, and we're truly sorry for the frustration you've encountered. This is not the experience we want for our residents, and we understand how discouraging this has been. Please know that you can access your Stake account through our website while we work on getting these app functions fixed shortly. We are committed to empowering our residents with a reliable and easy-to-use system, and we want to make this right for you. We will be reaching out to you directly to assist further. Thank you again for bringing this to our attention.

Rated 4 out of 5 stars

I appreciate when I am able to get…

I appreciate when I am able to get money back for big expenses such as rent! I am moving and hope to get all that I have paid for the month of the move... and hopefully at the new apartment also! Thank you !

July 23, 2026
Rated 5 out of 5 stars

Cash Back

I like receiving cash back. It comes just when I need a few extra dollars to hold me over.

July 23, 2026
Rated 1 out of 5 stars

The app never works

The app never works. tried to renew and wouldnt work. said a check would be mailed to me.

June 19, 2026
Stake.rent logo

Reply from Stake.rent

Hey Emily, thank you for providing this feedback. We’re sorry about the recent setback you encountered with the Stake system. Stake is designed to empower renters earn savings and Cash Back, we would love the opportunity to make things right. Please feel free to reach out directly to hello@stake.rent or by logging into your account via app.stake.rent/login so that we can assist you further. We look forward to hearing from you.

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