REBEL Reviews 

907
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 825 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent prices and significant savings on high-quality products, often arriving in brand new condition even as open-box items and delivered efficiently. However, some customers also noted receiving incorrect or used items, despite them being listed as new, with some orders missing parts. A few other people experienced unexpectedly long delivery times, with some orders significantly delayed or lost, and occasionally arrived in damaged packaging.

What people talk about most

Product

Customers had positive experiences with product, often finding items to be as advertised and in great... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the great quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast shipping and... See more

Price

Consumers find price to be positive, with many reviewers highlighting great prices on products, including... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with some expressing satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I liked the hardware, easy to install, however positioning holes is entirely dependent on the stud layout, as it was used for an opening in a wall. Also the screws were not long enough to go through d... See more

Company replied

Rated 5 out of 5 stars

I’m so glad I came across this website. After having a baby and expenses were piling up while still having a few things on our list needed for the baby, we decided to try and order something from here... See more

Company replied

Rated 5 out of 5 stars

Everything was as advertised, which is a huge relief, because I bought an "open-box" car seat, and I had worries about it actually being used. The product came with everything as advertised and it was... See more

Company replied

Rated 5 out of 5 stars

I am so happy to have found a company like this, offering perfectly functional items which because of minor happenings can no longer be sold off a retailers shelf. The fact that they are preventing a... See more

Company replied


Company details

Written by the company

REBEL is the ultimate destination to Shop Smarter™. By offering unbeatable savings of up to 70% off on open-box and overstock products in the baby gear and home space, REBEL makes it simple to shop with purpose every day. REBEL partners with over 2,500 of the most popular brands to bring the very best assortment of open-box and overstock products right to their customers' doorsteps. As the only certified B-Corp in returns recommerce, REBEL keeps more than 25 million pounds of product out of landfills annually.


Contact info

4.0

Great

TrustScore 4 out of 5

907 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(907)

821 reviews in the last 12 months

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Rated 1 out of 5 stars

Last 3 orders have been a mess

Last 3 orders have been a mess. 2 damaged air fryers. And the very last order was supposed to be a Baby Einstein snack and steer learn to dine booster seat however I was sent a Fisher Price potty seat!!!!! Try Kidsy or Goodbuy Gear. These ppl don't inspect jack!!!

July 21, 2026
Unprompted review
REBEL logo

Reply from REBEL

Hi KaSandra, we are very sorry. Receiving damaged products and then the completely wrong item across 3 orders is unacceptable and clearly not the experience we want for our customers. Our team missed the mark here, and we would appreciate the opportunity to review what happened and make this right. Please contact our Customer Care team with your order number so we can assist directly.

Rated 5 out of 5 stars

Great Prices, Great Experiences

We have purchased from Rebel several times, all for baby products. Each time, the product(s) arrived in great shape and quickly. We've gotten a few overstock items and one open box. Even the open box item was in perfect condition and looked like someone had purchased it, taken it out of the box, then returned it without even assembling the item. We will continue to purchase from Rebel whenever possible, as we’ve had nothing but great experiences!

July 6, 2026
Unprompted review
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Reply from REBEL

Thank you so much, Corrine! We are thrilled to hear that you have had consistently great experiences with your purchases, including your Open Box item. We truly appreciate your continued support and look forward to helping you find more great baby products at amazing prices!

Rated 5 out of 5 stars

I’m so glad I came across this website

I’m so glad I came across this website. After having a baby and expenses were piling up while still having a few things on our list needed for the baby, we decided to try and order something from here. Great quality, everything is inspected, fast shipping and no issues at all. I’ve been using the website a lot more often I thought I would and I’m happy with it!

May 22, 2026
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Reply from REBEL

Thank you for sharing this! We know how quickly expenses can add up after welcoming a baby, so it means so much to hear that REBEL has helped you find the items you need at prices that work for your family. We are thrilled that you have enjoyed the quality, quick shipping, and overall experience!

Rated 2 out of 5 stars

Missing half of what I ordered!

Was searching for cookware online. Rebel showed it had a 2-piece set of the brand I wanted.
I ordered it. It took WEEKS to get here.

The item I ordered was a two piece set of a dutch oven and braiser. The box contained only the dutch oven.

Upon contacting the company about the missing item, I am just told to initiate a return. They don't care. Customer service not good.

Filling out the paperwork to complete the return, they aren't even refunding the full amount paid! No explanation why, but it's $6.92 less than I paid for the items.

After showing proof that the listing of the item was misleading (only said open box, not missing parts), and at least 6 emails, they did give me a full refund.
I do appreciate the refund.

June 27, 2026
Unprompted review
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Reply from REBEL

Hi there, we are very sorry that your cookware set arrived incomplete and that the resolution provided did not meet your expectations. We also understand your concern about the refund amount shown during the return process. This is not the experience we want for our customers, and we would appreciate the opportunity to review both the missing item and the refund discrepancy. Please reconnect with our Customer Care team so we can look into this further.

Rated 5 out of 5 stars

I just purchased a Uppababy Cruz 3…

I just purchased a Uppababy Cruz 3 Stroller in Ada (beautiful light beige color) and I was a bit nervous about it because it was it was almost 40% off and was in imperfect condition. Thankfully everything arrived in perfect condition. I inspected the stroller and I honestly couldn't not find what was wrong with it. The stroller is brand new and wheels have never been used. It came with the rain and bug shield still in original packaging. Overall I'm super happy with my purchase and saving almost $400 dollars!

July 14, 2026
Unprompted review
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Reply from REBEL

What an incredible find! We are so happy your UPPAbaby Cruz 3 arrived looking brand new and included all of its accessories. Saving almost $400 makes it even better! Thank you for trusting REBEL and sharing your experience. We hope you absolutely love your beautiful new stroller!

Rated 5 out of 5 stars

Shout out to Lauren

Shout out to Lauren! She fully refunded my order. Excellent customer service. I didn't even ask for a refund but "replacement "
What happened was I received the stainless steel 13-piece Cuisinart cookware with only four pans, one was damaged. Five pans and lids were missing. The order was "open box" but one pan at least was used. It had a burnt fabric or cloth on bottom. Strange! Someone evidently in the packing dept screwed up. But I will shop there again. Thanks to Lauren's great kind care to the customer. 🙂

July 10, 2026
Unprompted review
REBEL logo

Reply from REBEL

Thank you for recognizing Lauren and the care she provided. Your cookware set certainly should not have arrived incomplete and damaged, and we are sorry our inspection and packing process missed the mark here. We are glad Lauren was able to step in and make things right with a full refund. We truly appreciate your understanding and are grateful you would consider shopping with us again.

Rated 5 out of 5 stars

Worth it!

The item came fully equipped with all the right components! Box was “opened” but the product was never used! Definitely worth it! Will be buying from here again! Currently pregnant with my 3rd, and wish I found this site sooner! Shipping was also fast!

July 5, 2026
Unprompted review
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Reply from REBEL

Congratulations on baby number 3! We are so happy your item arrived complete, unused, and quickly. It sounds like you found exactly what REBEL is all about, an amazing product at a price that makes it completely worth it. Thank you for sharing your experience, and we cannot wait to have you shop with us again!

Rated 5 out of 5 stars

Rebel offers great products and great…

Rebel offers great products and great prices! Good selection of items all in a convenient online site.
Shipping costs vary depending on the offer, but are usually good.
I plan to be a Rebel customer for a long time and will also tell family and friends.

June 10, 2026
Unprompted review
REBEL logo

Reply from REBEL

Thank you so much for your kind words and continued support! We are thrilled you have enjoyed our selection, prices, and convenient shopping experience. Knowing you plan to recommend REBEL to your family and friends means so much to our team. We look forward to helping you find many more great deals!

Rated 5 out of 5 stars

Hello everyone

Hello everyone! I’m sure we all were all little skeptical about Rebel. I must say I ordered a baby crib open box and it was Amazing!!! like new came with all parts I couldn’t believe it for the amount I paid for it. I will most definitely be buying other things from this company now that I know that they’re indeed legit. So if you are like I was dreading it go ahead and buy whatever it is you’re looking for/ at you will not regret it. Keep in mind I’m not the type of person leave reviews I just wanted to spread the word on the people that’s sleep on this company. Well good day Mate

June 30, 2026
Unprompted review
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Reply from REBEL

We absolutely love this! We understand that trying a new company can feel like a leap of faith, so we are thrilled your Open Box crib arrived looking like new, complete with all of its parts, and at an incredible price. Thank you for taking the time to spread the word, especially as someone who does not normally leave reviews. Welcome to REBEL, and we cannot wait to see what you find next!

Rated 5 out of 5 stars

Everything was as advertised

Everything was as advertised, which is a huge relief, because I bought an "open-box" car seat, and I had worries about it actually being used. The product came with everything as advertised and it was very evident that it has not been used, which gave me a lot of confidence!

June 21, 2026
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Reply from REBEL

Thank you so much, Martin! We know purchasing an Open Box car seat can come with some uncertainty, so we’re very happy to hear it arrived exactly as advertised and gave you confidence in your purchase. We truly appreciate you choosing REBEL!

Rated 5 out of 5 stars

Love Rebel Deals

Love Rebel deals, it’s a great way to get products at a discounted prices because they are returns. I got a Ceramic Coated Green Pan Set, an Instant Pot and Slow Cooker all from them at great prices. And I will keep searching for more deals. I am happy I found them, because it’s a great way to stock my home/kitchen with budget friendly finds.

June 20, 2026
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Reply from REBEL

Thank you, Marca! We love hearing that you’ve found so many great deals for your home and kitchen. Giving returned and overstock products another opportunity to be used and loved is exactly what we’re all about. We appreciate your support and hope you continue finding plenty of amazing deals!

Rated 5 out of 5 stars

Easy and a good value

Easy and a good value. Listing why an item is imperfect would be helpful.

June 22, 2026
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Reply from REBEL

Thank you for your review, Linnea! We’re happy to hear you found the experience easy and received good value. We also appreciate your feedback about providing more specific information on why an item is listed as Imperfect. We understand how helpful that would be when making a purchase, and we’ll share your suggestion with our team.

Rated 1 out of 5 stars

UNETHICAL You will not accept a return even…

You will not accept a return even though I contacted you well within the 7-day delivery return period. Ridiculous. Contacting the BBB.

June 22, 2026
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Reply from REBEL

We’re very sorry this was your experience, Linda. We understand why this would be concerning, especially if you contacted us within the stated return period. We’d appreciate the opportunity to review the timing and eligibility details again to ensure everything was handled correctly. Please reply to your existing support conversation so our team can take another look.

Rated 5 out of 5 stars

Very cool solution to under-stair doorway

I liked the hardware, easy to install, however positioning holes is entirely dependent on the stud layout, as it was used for an opening in a wall. Also the screws were not long enough to go through drywall, so it appears this unit is meant to attach to a wood-face wall. All in all I'm very happy with how it works, and how it looks. And functionally, it avoids the blockage of passage that a swing door creates in proximity to the kitchen island.

June 21, 2026
REBEL logo

Reply from REBEL

Thank you for sharing such a detailed review, Paul! We’re happy to hear the solution worked well for your space and that you’re pleased with both its appearance and functionality. We also appreciate your helpful feedback about the screw length and installation requirements, as these details will be valuable for other customers considering the product.

Rated 5 out of 5 stars

Good experience with the costumer…

Good experience with the costumer service

June 21, 2026
REBEL logo

Reply from REBEL

Thank you, Kimberlyn! We’re happy to hear you had a good experience with our Customer Care team. We truly appreciate you choosing REBEL and taking the time to leave us a review!

Rated 1 out of 5 stars

First & last time

First time and not satisfied.

June 21, 2026
REBEL logo

Reply from REBEL

We’re sorry to hear your first experience with REBEL did not meet your expectations, Ruby. We’d really appreciate the opportunity to better understand what happened and see how we can help. Please reach out to our Customer Care team with your order details, or reply to your existing support conversation, so we can take a closer look.

Rated 4 out of 5 stars

I loved my item

I loved my item! Shipping took longer than I hoped, but was very satisfied with the item and quality- just what I wanted!

June 21, 2026
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Reply from REBEL

Thank you, Meg! We’re so happy to hear you loved your item and that it arrived exactly as you hoped. We’re sorry shipping took longer than expected, and we appreciate your patience while it made its way to you. Thank you for choosing REBEL!

Rated 4 out of 5 stars

Product was great

Product was great, as pictured and described. High chair is great quality will be used for years. Love that it turns into a toddler stool.

June 21, 2026
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Reply from REBEL

Thank you, Mindy! We’re so happy to hear the high chair arrived exactly as pictured and described. We love products that can grow with a family, and the toddler stool conversion makes this such a practical find. We hope you enjoy it for many years!

Rated 5 out of 5 stars

It was the perfect addition to our…

It was the perfect addition to our daughters nursery! Comfy for me and love that it rocks and swivels.

June 21, 2026
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Reply from REBEL

Thank you, Teresa! We’re so happy to hear it was the perfect addition to your daughter’s nursery. A comfortable chair that rocks and swivels can make such a difference during all those nursery moments. We hope you and your family enjoy it for years to come!

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