Ford Fuels logo
Visit website

Ford Fuels Reviews 

3,942
•
TrustScore 5 out of 5

4.9

Heating Oil Supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,276 reviews, reviewers overwhelmingly had a great experience with this company across all their interactions. Customers frequently praise the incredibly helpful office staff and the prompt, efficient delivery of heating oil, noting that all orders arrive quickly and smoothly. People truly appreciate the straightforward online ordering process, highly competitive pricing, and the polite, professional drivers who handle residential deliveries with exceptional care. However, some people mentioned that drivers occasionally arrived without advance phone calls or that proper printed delivery notes were sometimes missing. Additionally, a small group of consumers expressed that they wished for lower overall prices or special discounts for loyal, long-term buyers.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive promptly and efficiently.... See more

Service

Reviewers mention positive feedback about service, highlighting prompt and efficient experiences. Customers... See more

Staff

Clients share positive opinions on staff, frequently praising both office employees and delivery drivers for... See more

Order

Users describe positive interactions with order, highlighting a consistently straightforward and easy... See more

Price

Customers report general satisfaction with the price, noting that quotes are honored and rates are often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are new to the property and new to oil fired heating. Your driver was excellent. Arrived bang on time, polite, friendly and very helpful in explaining our installation. Obviously a knowledgeable ma... See more

Rated 5 out of 5 stars

Excellent, prompt service. Order was placed with a very polite and efficient lady as was the driver when he delivered the oil 4 days later. My first delivery from Ford Fuels but will definitely use... See more

Rated 5 out of 5 stars

I needed oil urgently as I had been away and suddenly realised that the tank was running dangerously low. Next-day delivery was organised quickly and efficiently. I have used Ford Fuels for four years... See more

Rated 5 out of 5 stars

Very helpful staff on the phone, gave me price on heating oil , and had delivery within 3 days. I only asked for a "when your next passing" delivery I would recommend Ford Fuels. Good professional... See more

Company details

  1. Heating Oil Supplier
  2. Diesel Fuel Supplier
  3. Fuel Supplier
  4. Heating Contractor
  5. Boiler and Heating Service
  6. Oil & Natural Gas Company

Written by the company

We have been supplying fuels and lubricants across the South West of England for over 50 years. From heating oil to tank servicing, you’ll find it at Ford Fuels with a smile and service to match. We know reliability is essential. Ford Fuels has a long history of providing hassle-free reliable service, matched with competitive prices on all of our products.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,942)

2,261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good service but the price is terrible

Good service but the price is terrible, maybe not your fault but has still hurt me financially a lot. It is the unpredictability that is now such a factor for our frustration . Staff great delivery great just the cost of keeping my hot water on.

August 28, 2026
Rated 5 out of 5 stars

Excellent

Excellent, efficient service, fast delivery! Super competitive heating oil price, especially considering the price variations and fluctuations at the moment. Thank you!

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Fab allround

Good price
Real. Friendly people to talk to
Efficient
Fast delivery by experienced drivers willing to take on the rural terrain

August 21, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look