I’m extremely satisfied with the service! I communicated with the team via WhatsApp, and they were incredibly responsive, kind, and helpful throughout the entire process. They went above and beyond... See more
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See what reviewers are saying
I'm more than happy with this first order. Eldin from the Sales Dept has arranged everything and gives the word service a totally new dimension to me. They even arranged a delivery with a third party... See more
I highly recommend Floraccess especially Laura Borgese. She is always on hand for any queries. She goes above and beyond to help. If there has ever been a problem with a delivery/plant its dealt with... See more
I can tell FlorAccess really cares about their customers, they are very helpful, quick and pleasant to deal with. My first purchase went really well and smoothly and received my order in 2 days which... See more
Company details
Written by the company
FlorAccess is an online marketplace for floriculture professionals enabling them to easily and safely trade globally.
Contact info
Winthontlaan 200, 3526KV , Utrecht, Netherlands
- +31 30 2600 900
- support@floraccess.com
- floraccess.com
No recent history of asking for reviews
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I’m extremely satisfied with the service
I’m extremely satisfied with the service!
I communicated with the team via WhatsApp, and they were incredibly responsive, kind, and helpful throughout the entire process. They went above and beyond to help me solve several issues and were always available whenever I had a question.
The delivery in Paris was also incredibly fast (2 days), which was a huge plus.
Thank you so much for your professionalism and excellent customer service. I highly recommend them!
Impeccable service every time
I am working with Floraccess for almost a year now and I can confidently say that customer service, products and selection is one of the best.
I look forward to continue this successful collaboration.
The products are in good condition even…
The products are in good condition even it is winter time
Seamless Service
FlorAccess always deliver a seamless service. If there are any issues (which is very rare), they are quickly and efficiently remedied.
Fantastic communication
Fantastic communication, great quality products .
Thank you !
First order…
When placing our first order we were guided through by FlorAccess and kept up to date at all time, including a photo of the plants ready to leave NL on the trollies. The plants all arrived in great condition and we were called to tell us the time of delivery.
Great customer Service
Unfortunately I was not happy with the latest batch of plants quality due to them being held at customs in freezing temperatures which led to cold damage on certain plant species. I voiced this to the customer service team and they were very fast to process a refund for those damaged. Very important to small businesses like mine. Thank you Ewoud!
Just Brilliant.
Ewoud and the Floraccess team are just Brilliant. Made this new venture such a pleasant experience. Forever grateful. ☺️
Exceptional customer service
The customer service at Floraccess is outstanding. They are lightening fast, friendly and professional. They’re able to anticipate needs and make sure you are aware that they are ready to assist if needed.
Amazing customer support
Amazing customer support, great communication, very professional problem solving and beautiful products! Thank you so much, highly recommended!
Happy to work with you!
Really easy to purchase, lovely page, great support team, you receive all the needed informations about the shippment.. really happy to work with you!
Great supplier
Ah, the best plant wholesaler I've ever known.
1) good offering
2) great customer service
3) reduced shipping charges
4) great advice
5) easy to deal with.
I am a small customer but I will come again and again
Best in the business
I've had a business relationship with FlorAccess for several years and I can confidently state that each order has been perfect.
The ordering process is straightforward and FlorAccess make the paperwork side of things a breeze.
The trolleys always arrive on time and the plants are consistently of high quality.
The customer service team are representative of what every company should hope to achieve. In particular Ewoud, who is about the most awesome CS member I've ever had the pleasure of speaking with.
I cannot state enough just how excellent this company is!
Floraccess.com is something perfect
Floraccess.com is something perfect. Perfect support, my order was delivered in 2 days and plants are beautifull.
Couldn't recommend more!
We genuinely couldn't recommend FlorAccess more highly! Their customer service and order support was on point - my queries and emails were responded to promptly and they went above and beyond in regards to checking delivery and rescheduling to suit our schedule. Plants look fantastic and are reasonably priced. Will definitely be ordering from you again!
A company that cares about its customers
This is a company that clearly cares about its customers which gives you such confidence in working with them. Their connections with growers also gives you access to a very diverse range of high quality plants and their professionalism and customer service ensures that the process of importing is stress free.
Very Good quality of plants
Very Good quality of plants, very likewise the pictures, very Good contact and Quick delivery. Very happy cliënt.
Brilliant plants & company
Always a great company to work with. Plants arrive great quality and whenever there are any issues communication and resolutions are 5*. I speak with Laura most and she is always very helpful.
One of the best in the industry
I regularly purchase stock for my company and with FlorAccess it was the most streamlined and easy process I've been involved with in a long time. Lightning fast customer service and a clearly dedicated team are the stand-out aspects of this company. An absolute pleasure to work with!
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