Flinders België Reviews 

2,759
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We ordered the beautiful Ethnicraft corner sofa and it was delivered the next day! The delivery company had been in touch several times to give useful updates on the delivery time. All arrived in good... See more

Rated 1 out of 5 stars

To Avoid: After multiple months delay on the original delivery date, the delivery appointment was skipped twice. Eventually a partial delivery showed up, for a 2000€+ order. Now one table is still mis... See more

Rated 3 out of 5 stars

Order placed on 04, with delivery date announced on 05. Today is the 09th, and the order has still not been received. It's probably DHL's fault, but it's a good idea to choose serious service provider... See more

Rated 5 out of 5 stars

Competitive price, delivery was fast, all products in order. Had some bad experiences with other online lamp shops recently, so quite happy about this one.

Company replied

Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Lighting Store
  5. Outdoor Furniture Store

About Flinders België

Written by the company

Kijk voor inspiratie ook op Flinders.be. Ontdek meer dan 43.000 designproducten online!

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(2,759)

153 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service

January 26, 2026
Flinders België logo

Reply from Flinders België

Bedankt voor uw 5 sterren. Dit wordt enorm gewaardeerd.
Wij helpen u graag verder bij een volgende bestelling.

Desiree team Flinders

Advertisement
Rated 1 out of 5 stars

Where is my order?

I've ordered a bed before the end of 2025 and scheduled it to be delivered on the 10/01/2026. The order had been registered succesfully and it was mentioned that I would receive a mail from the delivery company to set the time on the delivery date. 2 days before scheduled date, still no news. I stayed all day at home to make sure I would not miss the delivery. No delivery and no message about any delay. I've contacted both Flinders (nl and be) email addresses and phone numbers as well as the delivery company. They did not care to mail back or answer. Will I ever receive my delivery? Or in worst case, would I ever receive my refund if I file for one. This has been the worst kind of service I've seen. I've even already been scammed by another website and still got answers on my mails and a refund via Paypal filing.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

To Avoid

To Avoid: After multiple months delay on the original delivery date, the delivery appointment was skipped twice. Eventually a partial delivery showed up, for a 2000€+ order. Now one table is still missing (damaged in transit and returned to Flinders). We've been trying for 3 weeks to get a replacement or refund, now 3 months+ after the original delivery date. Contact by telephone is impossible. Contact by email no answer despite multiple messages over 3 weeks. I wonder if we are ever going to see either the table or a refund back...

January 2, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Everything went well

Everything went well, the product arrived in time and in perfect condition. There was some miscommunication concerning the address. It was delivered to my previous apartment. I have communicated this but didn’t get an answer, so it was a bit stressful.

November 12, 2025
Rated 1 out of 5 stars

TO AVOID!!

TO AVOID!!! Be very careful before ordering from this site. I placed an order on June 1st for 6 chairs for a fairly large amount, and since then I’ve only received empty promises of delivery without ever receiving anything. Their customer service is deplorable — we get no information at all and we even suspect this might be a scam. Today, we received a notification about a possible delivery at the end of January 2026… If we had known this, we would never have placed an order on this site. At this point, I don’t even know if we will ever see our money again..

August 18, 2025
Unprompted review
Flinders België logo

Reply from Flinders België

Dear Van Overbeke,

Thank you very much for sharing your feedback. I’m truly sorry to hear about your negative experience and the frustration caused by the delays and lack of communication.

We have refunded the amount that was paid and wish you a nice day!

Leah
Flinders Klantadvies

Rated 1 out of 5 stars

Lost product without refund

I ordered a lamp with Flinders and it was supposed to be delivered on Friday last week. When I came home shortly after the "delivery" it wasn't there anymore.
I reached out to them but haven't received any response.

It is already the second time I am having trouble with them as another order did not reach me neither with the same issue and my money was gone and I haven't received any product.

I would have expected a refund or a new product as it is not my fault I did not get the product.

The photo taken by bpost is not any proof for me as I am not able to see my address and there is no proof at all that I is/was my parcel in the first place. Maybe the post guy took the picture first and afterwards the parcel? who knows ...

I would expect a better customer service and more support by flinders

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

I still have not received my order…

I still have not received my order placed a week ago. Product was in stock. No info. Complained by whats app and by email. No answer (sent it 24hours ago). Received now a txt message of a forwarding company forecasting the delivery tonight between 1:20 and 3:00 ???

April 24, 2025
Advertisement
Rated 3 out of 5 stars

Delivery

Order placed on 04, with delivery date announced on 05. Today is the 09th, and the order has still not been received. It's probably DHL's fault, but it's a good idea to choose serious service providers to meet the deadlines announced.

April 4, 2025
Rated 1 out of 5 stars

I scheduled the delivery on saturday 16…

I scheduled the delivery on saturday 16 january, and received a message the same day to let me know that delivery would finally happen on monday 20 january with no further notice. What is the point to book a delivery slot 3 weeks in advance if the courier do not respect the schedule. I have to make arrangements to make myself available on monday now, while we are on weekend… disgraceful.

January 13, 2025
Flinders België logo

Reply from Flinders België

Dear Nicolas,

I am sorry that the delivery of your order went this way, that is obviously not the way we want it to go.

We will share this feedback with the carrier concerned.

Despite this experience, we hope you enjoy your purchase!

Kind regards,

Eva - Flinders

Advertisement
Rated 5 out of 5 stars

Great product, smooth delivery

Received at the agreed time, very happy with the product. Wish I had bought it sooner - the kids can easily take it around the house and use whenever the need an extra few inches to reach stuff. Also great in the kitchen when they want to help cook.

December 8, 2024
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look