Banner for Firstleaf Wine

Firstleaf Wine Reviews 

952
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the wide variety of unique and exceptional wines that arrive promptly and are delivered straight to their front doors. People find the entire ordering process wonderfully simple and consistently appreciate the friendly support team whenever questions or concerns arise. However, some reviewers were not happy with missing order description sheets in their boxes or unexpected delivery complications. A few other people also felt that managing customer accounts or modifying scheduled wine shipments could sometimes be quite difficult to navigate. Shoppers mentioned occasional challenges when trying to secure low-stock bottles or navigating account changes.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that wine selections are consistently delicious,... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive promptly and directly to their... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with delicious and... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and polite support... See more

Order

Consumers appreciate that the ordering process is convenient, highlighting customizable selections, easy date... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wine selections are always good and often unusual. Web site is generally easy to navigate. Sometimes wines we receive are not listed as wines for us to rate. Delivery is well organized so delivery... See more

Company replied

Rated 5 out of 5 stars

I enjoy having experts picking out quality wines at discounted prices, some of which are not available in my local area. On top of that they are delivered to the front door. How convenient is that?... See more

Company replied

Rated 5 out of 5 stars

Great service and they are able to choose wines that I really like. When I have called they answer quickly and resolve any issues. I have learned so much about wines as their website is filled with... See more

Company replied

Rated 5 out of 5 stars

The best "impulse buy" ever! Took a little quiz to get started (palate test/info) and First Leaf took it from there. EVERY SINGLE order has been exceptional!! I want to re-order some of the wines. Did... See more

Company replied


Company details

  1. Wine Club
  2. also in
  3. Wine Store
  4. Winery

About Firstleaf Wine

Written by the company

Firstleaf is a personalized wine club that helps members discover wines they’ll love for relaxing at home, pairing with meals, hosting friends, and exploring exclusive wines not typically found in stores.

How Firstleaf Works

To get started, you take a quick wine quiz about your taste preferences, favorite foods, and drinks you already enjoy. Your answers help us recommend wines personalized to your palate.

After each shipment, you rate the wines you try so future selections become even more personalized over time. Whether you enjoy bold reds, crisp whites, smooth blends, or sparkling wines, Firstleaf helps you discover wines tailored to your tastes and occasions.

Wines for Every Occasion

From weeknight dinners to celebrations with friends, Firstleaf makes it easy to always have great wine on hand. Members enjoy wines from renowned wine regions and varietals around the world.

Flexible shipping options let you customize delivery timing to fit your lifestyle, whether you want regular shipments, need extra wine for hosting, or prefer to skip a delivery.

Exceptional Value on Award-Winning Wine

Firstleaf partners directly with winemakers to deliver award-winning wine at exceptional value. By working directly with producers, members save an average of 30% compared to retail pricing while enjoying premium wines selected specifically for their tastes.

Every shipment is backed by our satisfaction guarantee — if you don’t love a bottle, you’ll receive credit toward a future order.

Learn more    Start personalizing    Shop wines

Get your first 6 wines for $44.95 + free shipping!

Written by the company

The best subscription wines at the best value, guaranteed.

100% satisfaction guarantee

If you don't like a bottle, we'll credit you for it.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

952 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(952)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

downside

When a nice wine is available the quantity is limited

October 6, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

We aim to produce enough wine for the club and store orders; however, we usually source in smaller batches so that we can keep the wines new and exciting. Our winemaker is always working on new and different wines to add to future club shipments!

Rated 4 out of 5 stars

Good variety of wine makers

Offers reasonably priced wine. Also covers more than the US wineries. Delivwery is quick and efficient. I would like to see more of the standard varietals to include more Merlot's

October 21, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

You're in luck! Our inventory is always changing and we've just added the Gilded Letter 2024 Merlot to our Fine Wine collection. We also plan on introducing a few other Merlots in the next few months so keep an eye on our store for updates.

Rated 4 out of 5 stars

Good experience

When I first started ordering Firstleaf Wine several years ago, I had one person assigned to my account. I knew exactly who to talk to about my order or my questions. I no longer have one person assigned to my account, and I am having a difficult time figuring out who to talk to if I have a question or problem. Other than that, my experience with Firstleaf is really good.

October 9, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

While we no longer have a dedicated team to proactively reach out to members, we do offer consultations with our Wine Concierge team to further customize orders! You can book an appointment here: https://firstleafclub.setmore.com/

Rated 5 out of 5 stars

What a great quality company!

What a great company, to obtain perfect wines! I really like their personal service, and their efforts to make all of their wine selections, to be just what their customers want. I highly recommend them, and their customer care, and, of course, their wines.

October 6, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

Thank you for the kind words! We aim to provide great service and even better wine to each of our members.

Rated 5 out of 5 stars

Great value

I enjoy having experts picking out quality wines at discounted prices, some of which are not available in my local area. On top of that they are delivered to the front door. How convenient is that?
Customer service was very helpful whenever I had a question or concern.
I'd recommend Firstleaf to anyone that appreciates excellent wines 🍷.

September 27, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

We're so happy to hear that! Our club is a great way to explore wines you might never pick yourself and each box gets better with every rating.

Rated 5 out of 5 stars

Good selection

Good selection. Easy sign up. Has a few delivery options. One suggestion is need more Chianti.

October 4, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

Thanks for the review! We are continually adding to our inventory and expect to have some new Italian red wines next year - be sure to keep an eye on our store for their release.

Rated 5 out of 5 stars

Loved the wine varieties

Loved the wine varieties. Over the years, I never received a wine I didn't like. Unfortunately things have gotten expensive and we had to cut costs on "luxury" items.

October 23, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

We completely understand! If you're ever looking for a one-time purchase, we do offer some wine collections at a discounted price. These bundles are curated for special occasions and can be found here: https://www.firstleaf.com/collections/featured-bundles?filter.v.availability=1

Rated 5 out of 5 stars

I love the wine first of all

I love the wine first of all. I also love the communication I have with staff that work for FirstLeaf. Whether it’s on the phone or email. They always respond promptly.

October 6, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

Our Member Experience team works hard to make sure everyone gets the most out of their membership. Thank you for the review and can't wait to send you your next box!

Rated 4 out of 5 stars

I like most of the wine but wish for…

I like most of the wine but wish for more Pinot Grigio.

October 23, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

You're in luck! We plan to introduce more Pinot Grigio early next year and we're continually adding to our inventory so members have something to explore year-round.

Rated 5 out of 5 stars

Love First Leaf

Love First Leaf. Look forward to the shipments. Love the wines, how customizable each order is.

October 23, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

The reminder email we send a few days before an order ships is a great time to review the suggested wines and make swaps if you'd like to try something else!

Rated 5 out of 5 stars

The best "impulse buy" ever

The best "impulse buy" ever! Took a little quiz to get started (palate test/info) and First Leaf took it from there. EVERY SINGLE order has been exceptional!! I want to re-order some of the wines. Did I mention that each bottle has a magnificently artistic label? Seriously- a must try!

October 2, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

Our new Order Uncorked section has made re-ordering wines even easier! Members can navigate to their Order History where they can learn more about the wines received, rate them, and add to cart in just a few clicks.

Rated 5 out of 5 stars

You get to choose your wines

You get to choose wines that fit your flavor profile. You can swap out wines before it ships. The prices are very good.

October 23, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

Every new rating influences the wine recommendations for your next box - that's how Firstleaf gets better over time!

Rated 5 out of 5 stars

A Gift to Myself

Great service and they are able to choose wines that I really like. When I have called they answer quickly and resolve any issues.
I have learned so much about wines as their website is filled with of information on growing locations, types, notes and taste and what to eat with each wine to fully enjoy it.

October 23, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

We're so happy to hear you've had a great experience with Firstleaf! Be sure to keep an eye on our store for some new wines to try in the next few months.

Rated 4 out of 5 stars

We like the variety of the countries…

We like the variety of the countries that the wine comes frim

October 4, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

We're always adding to our inventory so members have something new to try throughout the year - be sure to keep an eye on our store for more international wines in the next few months!

Rated 5 out of 5 stars

Wine selections are always good and…

Wine selections are always good and often unusual. Web site is generally easy to navigate. Sometimes wines we receive are not listed as wines for us to rate. Delivery is well organized so delivery date is known as soon as shipment begins. (This is not true of all wine deliveries.)

October 23, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

We're so happy to hear you've had a good experience with us so far! We strive to make receiving orders as easy as possible, including hold at location for members who want a bit more flexibility with their delivery.

Rated 5 out of 5 stars

First Leaf provides not only a great service but fine quality wines for the consumer.

I have enjoyed all the selections that have been sent to me. When I asked for an adjustment, it was made promptly. I am not a wine connoisseur, but I do enjoy a glass with my dinner. You have allowed me to do that.

October 26, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

Our membership is customizable from the quantity to the ratio of red or white wines and can even be changed between orders! If you'd ever like to try a specific wine in our store, just reach out to our Member Experience team and we're happy to include it in a shipment.

Rated 5 out of 5 stars

Been a member for a long time. Cheers

Been a member for a long time. I like how it is easy to delay a shipment if needed. I also enjoy the wine selections.

October 5, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

Members can set their frequency between every 2 to 12 weeks depending on their wine needs and can even change their next club date if they find they need a little more time before the next box!

Rated 5 out of 5 stars

great job keeping me informed of…

great job keeping me informed of delivery and great driver/delivery person/s

and GREAT WINE

Ted

October 20, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

We offer FedEx and UPS in most states so members can get their preferred delivery experience. We even have hold at location options for the folks that can't be home to sign for delivery!

Rated 5 out of 5 stars

Absolutely perfect 👍 Loving the chosen…

Absolutely perfect 👍 Loving the chosen wines for me. Keep up the great work 💪😊
Delivery on time friendly FedX Guys.
Personal inquiries to me.
Ty,Ty. ☺️🍷

October 25, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

Our easy rating system ensures each box is catered to your tastes. Every member gets to explore the various types of wines they're looking for and no box is the same!

Rated 5 out of 5 stars

I have been with First Leaf since 2012

I have been with First Leaf since 2012. They always deliver promptly. Wine is always delicious, I have not received a bottle that wasn't excellent.

I have also used them as gifts and people love it!

Great company and great pricing.

September 28, 2026
Firstleaf Wine logo

Reply from Firstleaf Wine

Thank you for being a valued member! Our club has grown over the years and it's great to hear that we were able to provide quality service through all the changes.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look