Fig Financial Inc.  Reviews 

1,366
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 445 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and smooth application process, noting that approval decisions are made rapidly and funds are delivered without unnecessary delays. Consumers also find the digital dashboard extremely user-friendly, appreciating the helpful payment reminders and the overall convenience of managing their accounts seamlessly. People looking for financial support often note the transparent communication and professional assistance received from the team. Some reviewers were not happy with the high interest rates applied to the financial services. Some people mentioned concerns regarding the total repayment amounts and the extra charges involved with borrowing money.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the application process as simple,... See more

Service

Clients share positive opinions on service, highlighting an exceptionally fast, smooth, and efficient loan... See more

Payment

Customers consistently note positive experiences with payment, highlighting the ease of adjusting payment... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the exceptionally fast approval... See more

Price

Users describe ambiguous interactions with price, noting both favorable and concerning aspects. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The loaning process was very easy, smooth, and fast. I received the funds within only 3 business days. Also, they twice sent me the reminder email concerning the payment due date, which was helpful to... See more

Company replied

Rated 5 out of 5 stars

Quick and simple. The application process was all completed on-line without an agent trying to sell extra credit associated products etc. The dashboard is easy-to-use and looks great. Reminders are... See more

Company replied

Rated 5 out of 5 stars

It was a very quick and easy process to get approved. They explain all the details clearly to help you make the best decision for your situation. Funds were delivered quickly and give you multiple not... See more

Company replied

Rated 5 out of 5 stars

Very smooth on-boarding process. Hassle free. I have tried to use other lenders and they wanted to know the colour of my Grandma's eyes, sadly I never met her so I didnt know. With Fig they ask for re... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Fig offers personal installment loans with a fully digital, best-in-class experience. Fig is a subsidiary of Fairstone Bank, which gives us the ability to leverage their 100 years of lending experience. Whether you are looking to consolidate debt, make a large purchase, or you just need some extra cash, Fig has you covered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,366)

473 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great help quick service

Great help quick service

August 31, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for your feedback! We’re glad to hear that our team was able to provide you with helpful and efficient service. We truly appreciate you taking the time to share your experience. Thank you for choosing Fig!

Rated 5 out of 5 stars

quick

quick, easy and True to there word...

August 31, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for your feedback! We’re so glad to hear that you found your experience with Fig quick, easy, and reliable. We truly appreciate your trust in us and thank you for choosing Fig!

Rated 5 out of 5 stars

My inquiry was handled in a friendly…

My inquiry was handled in a friendly and efficient manner.

August 31, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for your feedback! We’re happy to hear that your inquiry was handled efficiently and that you had a friendly experience with our team. Providing helpful and timely support is always important to us. Thank you for choosing Fig!

Rated 5 out of 5 stars

Keep up the good work

Keep up the good work

August 31, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for the encouragement! We truly appreciate your support and will continue working hard to provide a great experience for our customers. Thank you for choosing Fig!

Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service. My first loan payment is coming out today and I appreciate the fact that I’ve had a few emails the day before letting me know.
That goes above and beyond what most people do. Thank you so much for everything and keep up the great work!!

August 31, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you so much for the kind words! We’re thrilled to hear that you’ve had an excellent experience with our team and that our payment reminders have been helpful. Keeping our customers informed and supported throughout their loan journey is very important to us, so your feedback means a lot. We truly appreciate you taking the time to share your experience. Thank you for choosing Fig!

Rated 5 out of 5 stars

If you need money this pla e to go

Good place to get money fast

August 31, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for your feedback! We’re glad to hear that you found the process quick and convenient when you needed access to funds. We appreciate you taking the time to share your experience. Thank you for choosing Fig!

Rated 5 out of 5 stars

Great service

Great service

August 31, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for the great feedback! We’re so happy to hear that you had a positive experience with our service. We truly appreciate your support and thank you for choosing Fig!

Rated 5 out of 5 stars

It was done online and quick and it was…

It was done online and quick and it was really easy 😌 happy with results

August 31, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for sharing your experience! We’re so glad to hear that you found the online process quick, easy, and convenient. It’s wonderful to know you’re happy with the results. We truly appreciate your feedback and thank you for choosing Fig!

Rated 5 out of 5 stars

Fast service fast replies

Fast service fast replies

August 30, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for your feedback! We’re happy to hear that you received fast service and quick responses from our team. Providing timely and helpful support is very important to us. Thank you for choosing Fig!

Rated 5 out of 5 stars

They are a very reliable company and…

They are a very reliable company and have been very kind and professional 😊

August 30, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for your kind words! We’re so happy to hear that you’ve found Fig to be reliable and that our team has provided you with kind and professional service. We truly appreciate your trust and feedback. Thank you for choosing Fig!

Rated 5 out of 5 stars

This loan takes away all my stress

This loan takes away all my stress
Thank to Fig

August 30, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for sharing your experience! We’re so glad to hear that your loan has helped bring you some peace of mind and made things a little less stressful. We truly appreciate your trust in us. Thank you for choosing Fig!

Rated 5 out of 5 stars

Seamless, easy complete online process in minutes!

Everything was done online! Excellent interest rate too! The entire process was seamless and only took a few minutes!

August 30, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for sharing your experience! We’re so glad to hear that you found the entire online process seamless and efficient, and that you were happy with the interest rate you received. We truly appreciate your feedback and thank you for choosing Fig!

Rated 5 out of 5 stars

Easy application and quick approval

Easy application and quick approval

August 30, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for your feedback! We’re glad to hear that you found the application process easy and received a quick decision. We appreciate you taking the time to share your experience with us. Thank you for choosing Fig!

Rated 5 out of 5 stars

Easy and prompt approval of…

Easy and prompt approval of application. Good online banking website for making changes to installments and payment plan.

August 29, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for sharing your experience! We’re happy to hear that you found the application process easy and efficient. It’s also great to know that our online account makes it convenient for you to manage your payments and make changes when needed. We appreciate your feedback and thank you for choosing Fig!

Rated 5 out of 5 stars

Prompt service delivery and application…

Prompt service delivery and application ease.

August 30, 2026
Fig Financial Inc.  logo

Reply from Fig Financial Inc.

Thank you for your feedback! We’re glad to hear that you received prompt service and found the application process easy. We appreciate you taking the time to share your experience with us. Thank you for choosing Fig!

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