Fab Glass and Mirror Reviews 

72
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products arrive quickly and are packaged securely to prevent any damage during transit. People are also extremely pleased with the outstanding quality and craftsmanship of the custom glass and acrylic items they ordered. Consumers note that the online ordering process is remarkably smooth, and communication remains supportive throughout the entire design and delivery phases. Many buyers state they would gladly purchase from them again because everything arrives on time, fits perfectly, and looks wonderful. Shoppers truly appreciate the clear attention to detail and the accurate dimensions provided for their custom orders.

What people talk about most

Product

Users describe positive interactions with product, highlighting the exceptional quality and precise custom... See more

Quality

Clients share positive opinions on quality, consistently highlighting exceptional craftsmanship and perfect... See more

Delivery service

Consumers find delivery service to be positive, highlighting quick, easy shipping and packages arriving on... See more

Order

Customers had positive experiences with order, highlighting an easy ordering process and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an excellent experience ordering a 48 inch wide octagonal, beveled glass table from Fab Glass & Mirror from Joel Floyd. Joel was informative and diligent in making sure that the item I ordere... See more

Company replied

Rated 5 out of 5 stars

The way the team met my expectations. Their response to my order was more than expected. However, there was a problem with the initial top in there was no center hole. They knew I wanted the top... See more

Company replied

Rated 5 out of 5 stars

This was our second shower screen from Fab Glass and Mirror. Great prices. Excellent customer service; we had a family emergency and had to put our order on hold for two weeks. Everyone we spoke w... See more

Company replied

Rated 5 out of 5 stars

I worked construction for years so I like that you did shop drawings. Most retail outlets don't think they are necessary. Shop drawing process is needed to make sure both parties are on same pag... See more


Company details

  1. #1 of 1 best companies in Glass Merchant
  2. #1 of 1 best companies in Glass and Mirror Shop
  3. #1 of 1 best companies in Glass Industry
  4. #1 of 4 best companies in Glass Shop
  5. #3 of 3 best companies in Glassware Wholesaler
  6. #2 of 4 best companies in Mirror Shop

Written by the company

Discover what it means to get glass done right, designed with you at Fab Glass and Mirror. Headquartered in Ohio, we are a B-Corp and ISO Certified online store and America’s Glass Experts Since 2011. We don't just cut glass, we partner with you from first sketch to final product, having delivered 478,000+ custom products to homeowners, contractors, and designers. Order shower doors, table tops, and gym mirrors tailored by size, color, and safety glass type (tempered, annealed). Benefit from free shipping, nationwide service, and our lowest-price guarantee. Online orders only. Warehouse locations are not open for retail shopping. Contact us today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

72 reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(72)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They do t stand behind product

They delivered glass to me that had etching in it. Nothing they recommended would get the etching off. They even asked me to order 6000 grit sandpaper to try to remove it.
Despite all my efforts, I could not get the glass clean. I have been going back-and-forth with them now for weeks. They’ve offered me a partial refund, which I refused.

I am in the process of disputing it with my bank, but you would think that a company that does business on the Internet and relying on these reviews. We try to make this right.

I was willing to take a replacement, but they told me they didn’t know when they were gonna get them back in if ever for a standard round glass table top

They told me nine days ago they were gonna issue a refund and now they’re not answering my text

I ask you is this a company you want to do business with. Cyrus Davis was my sales. / customer rep that has yet to process promised refund

July 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Great buy

My glassless is of exceptional quality. Much lighter than a conventional mirror, light enough to mount on my closet window. It took a little while to deliver because it was on back order, but I don't even mind.

August 5, 2026
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Rated 4 out of 5 stars

I ordered the basic 48”x72” single…

I ordered the basic 48”x72” single sliding door and fixed glass panel with the basic perks it came with. They are nice shower door. However, on sliding door side was not wide enough to walk through easily. I barely can squeeze through. It appears I have to live with it now as a flaw. I could have returned it but my contractors already through the packaging away. I didn’t realized I could have customized my own at additional cost. I paid $444.00 for my doors. And when I customized it, it reached a hefty price to $1,300.00 That I could not afford. But I still recommend FG&M. Remember to keep your packaging.

July 30, 2026
Rated 5 out of 5 stars

Best New Company 2026!

Super fast communications if you have a question, super fast shipping, and they truly go above and beyond. If you're having a hard time deciding which company to buy from, you won't regret your decision with this group!

June 4, 2026
Rated 5 out of 5 stars

I worked construction for years so I…

I worked construction for years so I like that you did shop drawings.
Most retail outlets don't think they are necessary. Shop drawing process is needed to make sure both parties are on same page and product it as needed.

July 8, 2026
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Rated 5 out of 5 stars

The way the team met my expectations

The way the team met my expectations. Their response to my order was more than expected. However, there was a problem with the initial top in there was no center hole. They knew I wanted the top by July 3rd. They redid the order and even made a change I requested. The replacement arrived on Sunday, special delivery or so. The top, with center hole, looks great and fits great. And, it was in place days before July 3rd.

Everyone one at Fab Glass was great. I will recommend them to everyone, and will use them for any future needs.

June 27, 2026
Unprompted review
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Reply from Fab Glass and Mirror

Thank you for the awesome rating! We are dedicated to making the entire process as smooth and seamless as possible for our customers. Thanks for choosing Fab Glass and Mirror!

Rated 5 out of 5 stars

Made per request

Although a little pricey product accurately made, professionally packaged and timely shipment. Would utilize again.

April 27, 2026
Fab Glass and Mirror logo

Reply from Fab Glass and Mirror

Thank you for the awesome rating! We are dedicated to making the entire process as smooth and seamless as possible for our customers. Thanks for choosing Fab Glass and Mirror.

Rated 5 out of 5 stars

Couldn't be happier.

Ordering was very seamless on their web site. They emailed me a break down on their process and the time expected to receive my order. Package received earlier than expected. Super secure packaging without being a huge nuisance to unpack and breakdown for recycling. Did a great job on the polished corners I opted for on my order. Less expensive than some other vendors. Would definitely use them again!
Delighted! Exactly what I hoped for!

June 25, 2026
Unprompted review
Fab Glass and Mirror logo

Reply from Fab Glass and Mirror

Thank you for the awesome rating! We are dedicated to making the entire process as smooth and seamless as possible for our customers. Thanks for choosing Fab Glass and Mirror!

Rated 5 out of 5 stars

The glass was perfectly cut

The glass was perfectly cut, very high quality, and packed with a lot of care. I'd order from them again tomorrow.

April 25, 2026
Fab Glass and Mirror logo

Reply from Fab Glass and Mirror

Thank you for the awesome rating! We are dedicated to making the entire process as smooth and seamless as possible for our customers. Thanks for choosing Fab Glass and Mirror!

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Rated 5 out of 5 stars

Great prices

Great prices, fast shipping and awesome packaging. Thank you so much.

February 17, 2026
Fab Glass and Mirror logo

Reply from Fab Glass and Mirror

Thank you for the awesome rating! We are dedicated to making the entire process as smooth and seamless as possible for our customers. Thanks for choosing Fab Glass and Mirror!

Rated 5 out of 5 stars

This was our second shower screen from…

This was our second shower screen from Fab Glass and Mirror. Great prices. Excellent customer service; we had a family emergency and had to put our order on hold for two weeks. Everyone we spoke with was extremely helpful. Arrived when we needed it. Looks and functions perfectly in our shower.

April 16, 2026
Fab Glass and Mirror logo

Reply from Fab Glass and Mirror

Thank you for the awesome rating! We are dedicated to making the entire process as smooth and seamless as possible for our customers. Thanks for choosing Fab Glass and Mirror!

Rated 5 out of 5 stars

Great company

My plexiglass sheet arrived in perfect condition. It arrived on time. Excellent turn-around time. I would definitely order from them again.

June 8, 2026
Unprompted review
Fab Glass and Mirror logo

Reply from Fab Glass and Mirror

Thank you for the awesome rating! We are dedicated to making the entire process as smooth and seamless as possible for our customers. Thanks for choosing Fab Glass and Mirror!

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