Empirelawgroup Reviews 

834
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the exceptionally helpful staff members, polite attitudes, and prompt communication maintained smoothly throughout the entire legal process. Many reviewers frequently highlight the highly efficient service, noting that their traffic citations were handled successfully without any unexpected points or insurance increases. Some reviewers were not happy with the pricing structure, feeling that the initial fees and total costs were significantly higher than initially expected. A few customers also questioned the overall value provided, suggesting that handling matters independently might yield similar outcomes without incurring extra expenses.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the fast and efficient handling of traffic... See more

Staff

Consumers find staff to be positive, describing them as fast, friendly, and very easy to work with. Reviewers... See more

Customer service

Clients share positive opinions on customer service, highlighting efficient support and constant... See more

Response time

Users describe positive interactions with response time, highlighting constant communication and prompt... See more

Price

People report ambiguous experiences with price, showing a wide range of differing opinions. Many consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service and fast resolution. Never had such a speedy success at traffic court. In CA takes a year to dispute and resolve traffic violations. The staff are great, reduced to zero points in just c... See more

Rated 5 out of 5 stars

I was expecting a little positive results but not like this. This is a miracle, illegal u-turn in a school zone can be a misdemeanor, reduced to illegal parking, no traffic school, 0 points. I am a... See more

Rated 5 out of 5 stars

My friend told me to use a place called the pink house and it was closed permanently. So i was left without a referral. I randomly picked this lawyer. It was so easy. They communicated exactly the rig... See more

Rated 5 out of 5 stars

So grateful to Empire Law Group for helping me with my traffic ticket. Appearing in court is something I never want to do and they handled everything with ease and represented me on my behalf! They... See more


Company details

  1. #2 of 3 best companies in Personal Injury Attorney
  2. #4 of 15 best companies in Law Firm
  3. #4 of 10 best companies in Lawyer

Written by the company

If you are injured in an accident, call us now. Don't settle for less.


Contact info

4.8

Excellent

TrustScore 5 out of 5

834 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(834)

216 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Appreciate the communication and any…

Appreciate the communication and any questions they were on it I am happy with the services

August 20, 2026
Empirelawgroup logo

Reply from Empirelawgroup

Thank you so much for the kind words! Clear communication is something we work hard on, so it means a lot to hear it made a difference for you. We're glad you're happy with the outcome, and we genuinely appreciate you taking the time to share this.

Rated 1 out of 5 stars

Horrible for me because I’m a low…

Horrible for me because I’m a low income and you take advantage of minorities!!! All you sick

December 18, 2025
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Reply from Empirelawgroup

We are deeply saddened to hear you are unhappy with our service. We assume this review relates to the fine associated with your citation, rather than whether we achieved our objective of reducing the charge from a moving violation to a non-moving violation, which is the entire purpose of the representation we provide.

Beyond that, we're not able to make sense of the remainder of the review or what specific service issue is being referenced. We're happy to discuss your case directly if you'd like to reach out.

Best of wishes with your finances.

Rated 5 out of 5 stars

Best service for a reasonable fee

The company was very efficient, attentive to the needs of its clients and delivers as promised. There was no effort required on my part to settle the matter.

August 21, 2026
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Reply from Empirelawgroup

Thank you for such a thoughtful review! Making the process easy on our clients' end is exactly what we aim for, so hearing it played out that way for you is great to hear. We really appreciate you taking a moment to write this.

Rated 5 out of 5 stars

I have retained them for two

I have retained them for two, separate traffic citations. They’ve been good to me!

August 28, 2026
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Reply from Empirelawgroup

Thank you for coming back to us for a second matter — that trust means a lot. We're glad we've been able to help you both times, and we appreciate you taking the time to leave a review about it.

Rated 5 out of 5 stars

They got my ticket reduced

They got my ticket reduced. All I had to do was pay a fine. Very easy. Highly recommended.

August 28, 2026
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Reply from Empirelawgroup

Thank you for the review! Getting that reduction handled smoothly is exactly the goal, so we're happy to hear the process was easy on your end. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

BEST HELP IN LAS VEGAS FOR TRAFFIC TICKETS!

Another firm suggested I reach out to nv traffic ticket pro to help me with a traffic ticket. They DID NOT disappoint from the second I called to the whole process of paying for services to getting back to me with results within the 2 wks I was told I would have an answer from the courts. HIGHLY HIGHLY RECOMMEND THIS FIRM HANDS DOWN!!!! THANK YOU NV TRAFFIC TICKET PRO

August 18, 2026
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Reply from Empirelawgroup

Wow, thank you for this incredibly kind review! Hearing that we delivered on the timeline and communication we promised means a great deal to us, and recommendations like this are what we work for every day. Thank you again for taking the time to write such a detailed review — we truly appreciate it.

Rated 5 out of 5 stars

Step by Step process

Fast service and provided clear step by step plus constant updates throughout the process.

August 20, 2026
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Reply from Empirelawgroup

Thank you for the review! Keeping clients updated throughout the process is something we take seriously, so we're glad that came through on your end. We appreciate you taking the time to share this.

Rated 3 out of 5 stars

I expected better for the charge of $99…

I expected better for the charge of $99 to get started and now $250 for the ticket?
No point and no classes
Whats the people's opinion?
What happened to $25.99

August 24, 2026
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Reply from Empirelawgroup

We are deeply saddened to hear you are unhappy with our service. That said, we'd like to address the substance of your review.

Based on what you've shared, there's no indication that we failed to achieve the outcome we set out to — a reduction of your charge to a non-moving violation. If that hadn't been accomplished, we'd expect that to be the focus of your review.

Regarding cost: our fee for the firm to process your case and for an attorney to appear on your behalf is reasonable for the time and work involved, and we're not sure why that would be viewed otherwise. Advertised starting pricing reflects the starting point for our services — it does not mean every case or every service the firm provides is priced the same, and the attorney's and firm's time is not without value. Additionally, the fine itself is set by the court based on the severity of the charge, not by our firm's preference or discretion.

We're happy to discuss any of this further directly if you'd like to reach out.

Rated 5 out of 5 stars

Highly recommend

Highly recommend! Fast and friendly service. They managed to make a stressful situation stress-free.

July 30, 2026
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Reply from Empirelawgroup

Thank you so much! Turning a stressful situation into something manageable is exactly what we aim for, so this really means a lot. We genuinely appreciate you taking the time to leave this.

Rated 5 out of 5 stars

10/10 service

They're great, very easy to work with. it was all through email and one phone call!

August 21, 2026
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Reply from Empirelawgroup

Thank you for the kind words! We're glad the process was simple and low-effort on your end — that's exactly how it should be. Thanks for taking the time to write this.

Rated 5 out of 5 stars

Great service

Great service. Everything was seem-less. My Would recommend Empire Law Group.

August 20, 2026
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Reply from Empirelawgroup

Thank you for the review! We're happy to hear everything went smoothly from start to finish, and we appreciate you taking a moment to share your experience.

Rated 5 out of 5 stars

Flawless

Flawless. Got my Speeding ticket knocked down to a minor infraction with no traffic school needed and no points on my record. I hold a CA license and CA and NV talk to each other so this will definitely keep my CA insurance rate down. Highly recommend Nevada Traffic Ticket Pro/Empire Law Group!

August 17, 2026
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Reply from Empirelawgroup

Thank you for such a detailed review! We're thrilled we could get that outcome for you, especially knowing the impact it has on your insurance across state lines. Reviews like this genuinely make our day — thank you for taking the time to write it.

Rated 5 out of 5 stars

The only place to choose for traffic…

The only place to choose for traffic violations. Super fast service! Friendly staff. Easy to use.

August 17, 2026
Empirelawgroup logo

Reply from Empirelawgroup

Thank you for the kind words! We're glad the process was quick and the team made things easy for you. We appreciate you taking the time to leave this review.

Rated 5 out of 5 stars

They have always handled my problems…

They have always handled my problems with ease and would recommend to all my friends and family.

August 17, 2026
Empirelawgroup logo

Reply from Empirelawgroup

Thank you for the continued trust and for recommending us to your friends and family — that really means a lot. We're glad we've been able to help each time, and we appreciate you taking a moment to share it.

Rated 5 out of 5 stars

Thanks to the empire law group for…

Thanks to the empire law group for handling my husbands speeding ticket. We will definitely recommend them to our family and friends. Shout out to Dan!

August 13, 2026
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Reply from Empirelawgroup

Thank you for the review, and we'll be sure to pass along the shout-out to Dan! We're glad we could take care of things for your husband, and we appreciate your family recommending us going forward.

Rated 5 out of 5 stars

RECOMMEND 1000%

Easy to work with, affordable and great communication. They were in constant communication via email, phone and text to keep me up to date on everything to do with my case.

August 13, 2026
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Reply from Empirelawgroup

Thank you so much for this! Staying in consistent contact throughout a case is something we prioritize, so it's great to hear that came through clearly for you. We genuinely appreciate you taking the time to write this.

Rated 5 out of 5 stars
Empirelawgroup logo

Reply from Empirelawgroup

Thank you for the review and for coming back to us whenever you need help — that trust means a lot to our team. We appreciate you taking the time to share it.

Rated 5 out of 5 stars

Great group of folks here

Great group of folks here! They are incredibly efficient, and kept great communication with me throughout the process. Reduced a "basic speeding" to an "illegal parking" with zero points.

Highly recommended!!

August 12, 2026
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Reply from Empirelawgroup

Thank you! We're thrilled we could get that speeding citation reduced to a non-moving violation with zero points — that's exactly the outcome we aim for on every case. We appreciate you taking the time to leave such a detailed review.

Rated 1 out of 5 stars

If you are looking for an automated legal mill that will send you a retainer agreement then gatekeep the lawyer heavily this is your place.

Tried to contact the attorney regarding my case, website has claims and examples of them getting civil tickets dismissed, but the staff, a young sounding woman who's name I was never told, insists they won't take any actual cases, went back and forth with me just wanting to ask my attorney for legal advice on my case, eventually told me he isn't in and to call back at 2, called back at 2, got the same woman and then was given the same runaround about talking to the attorney and practically had to argue just to get a message taken to call me back. Fairly upsetting behavior from such a highly regarded "lawyer"'s office, they're instead operating as a strict "ticket mill", only processing paperwork and filing the simplest possible things, and for the most possible money. That's not what they advertise, and now that I'm AFTER the date printed on my ticket I'm left freaking out and scrambling to attempt to get SOME kind of legal representation when I was supposed to HAVE representation, not just someone to file a guilty plea for me, which anyone with room temperature iq could do online if the ticket was posted yet.

August 9, 2026
Unprompted review
Empirelawgroup logo

Reply from Empirelawgroup

We are deeply saddened to hear you are unhappy with our service. There are several topics raised in your review, and we're only able to respond to them broadly, as anything specific to your case is confidential.

Your review appears to suggest an expectation that your case would result in a dismissal, though we can only infer this from what you've written. Generally speaking, a moving violation dismissal may involve contesting the citation, posting bond, and proceeding to trial, where evidence is presented and a judge determines, at their discretion, whether dismissal is warranted — though this may be the process, as it is court and case dependent. If there was ever an indication that trial was the desired path, that would typically involve a separate retainer arrangement with our firm for that purpose. Any retainer executed to hire our firm addresses the specific representation being provided, and reviewing that retainer may also enlighten you as to any confusion you may have.

Best of wishes in the future.

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