Trade with them for 5 months, had a payout delay which got me pretty scared but the support help me track it and i finally received. Second withdrawal was much faster. Deposits are fast, charts don't... See more
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I am new beginner this company is great provide full and information about tips and world economy trend
Company replied
It was good ,i got help and i am hoping the the referral answer from the agent will provide me with a solution to the problem
Company replied
Good broker and fast respond of question. Fast for withdraw process in the some times. But, need also to improve for verification document for withdraw process. To keep customer not worries about the... See more
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Company details
About Elev8
Written by the company
Elev8 is a licensed global broker serving 18 million traders in more than 100 countries. With Elev8, traders have access to 300+ tradable instruments and 3 trading platforms—Elev8Trader, MetaTrader 4, and MetaTrader 5.
Elev8 integrates the entire trading experience into an all-in-one ecosystem that offers trading insights, powerful analytical and educational tools, integrated AI solutions, and responsive customer support.
The Elev8 ecosystem's key features:
- Elev8Trader—the trading hub that provides access to all markets, accounts, and services—all in one place. Elev8Trader allows traders to manage their finances, open and close positions with a single click, and tap into all the resources of the Elev8 ecosystem.
- Space—a powerful toolkit within the Elev8Trader platform that enables decision validation and helps traders develop market expertise. Daily trading insights, expert analytics, educational resources, and networking.
- Elev8 Rewards—a status program that allows clients to gain reward points for various activities within the ecosystem. Reward points can be exchanged for prizes, trading bonuses, or privileges.
Elev8 in numbers:
- 130+ trading ideas posted daily
- 300+ tradable instruments, including crypto, gold, silver, and currency pairs
- average withdrawal takes 35 minutes
- 24/7 customer support.
Write to us: support@elev8.com.
Contact info
Mauritius
- support@elev8.com
- elev8.com
4.0
Great
367 reviews
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Chronology of Fund Confiscation by…
Chronology of Fund Confiscation by Elev8 MarketsMy name is Yandri Nanda Putra. I am a trader from Indonesia. Recently, Elev8 Markets blocked my trading account without any transparent reason or warning.When I requested a refund for my remaining balance/initial deposit via email, the KYC team (an agent named Robert) replied that my account is permanently locked and stated: "the remaining funds are no longer available because they have been deducted."This is a clear act of broker scam and illegal fund confiscation. They stole my hard-earned money without proving any wrongdoing. I demand Elev8 Markets to return my initial deposit immediately. I will attach all screenshots of the email response from Robert KYC and my deposit proof as evidence here.Fellow traders, please beware of Elev8 Markets. They will take your money and lock your account permanently when you try to withdraw!
August 8, 2026
Unprompted review
Reply from Elev8
Hello!
Thank you for sharing your feedback. We understand your concerns regarding the status of your account and funds.
As we can see from your case, the requested verification documents were not provided within the required 28-day timeframe. As a result, and in accordance with clause 13.10 of the Customer Agreement, the account has been closed.
Please note that all account reviews and related decisions are handled in line with our internal policies and the applicable Customer Agreement.
If you require any further clarification regarding the information previously provided, we kindly encourage you to continue the conversation through your existing support correspondence with our Customer Support team.
Kind regards,
Elev8 Rep.
Reply from Elev8
Hello!
Thank you for taking the time to share your thoughts. We're delighted you're enjoying Elev8, and we're here anytime you need support.
Best Regards,
Elev8 Team
Very disappointing I recently made some…
Very disappointing I recently made some profit after being with this broker for several year since Octa. It was just 8k USD. Upon requesting my withdrawal the following day they ask for bank statement which I complied and gave all necessary statement, receipts and transaction, up until now my account is still under verification and withdrawal become disabled. Chat agent will ghost you and end chat after going back and forth for too long, they do not provide you the exact answer just constantly tell you rest assured but the reality is that they are finding reason to not pay you your profit. They also stopped replying to my email after I tried to follow up with updated and eventually they closed the conversation in the email. So now I can’t reach to anyone regarding my fund and the live support in app replies with pre-set messages that they copy and paste to you with no exact answer or context. My hard earn money is now stuck there and idk when I am getting it back, some take months still can’t take it back don’t get why it takes more than days to verify a simple 3 days worth of transaction. This verification should’ve been done before we even allow to put any money into the trading account, not ask to provide extra doc when we are withdrawing our profit. Clearly something is up and I am sure I will never get my money back this time. Truly disappointing they will tell you this is a periodically routine verification which is bs cause this is the first time in 7 years with Octa and now so called Elev8 I’ve never face such issue where I have to provide extra document consider that I’ve been using the same bank and the same deposit method. My over all PnL was in the negative for the last 7 years up until recently I finally broke even and they decide not to pay me. Wasting time keep asking for extra document, ghosting email and text. Disappointing I trusted them. More than happy to change this review once I finally get my fund.
August 4, 2026
Unprompted review
Reply from Elev8
Hello!
We're truly sorry to hear about your experience and understand how stressful this situation must be. We can assure you that your case has already been escalated and is being handled with high priority by our relevant team.
The additional verification is a standard security measure designed to help protect our clients' funds and accounts. While we understand it can be frustrating, these checks may occasionally require extra documents and time to complete.
We want to reassure you that we have no intention of withholding your funds. We appreciate your cooperation while the review is underway, and our team is actively working on your case. We're also continuously working to improve the transparency of our processes and the support we provide. You'll receive an update as soon as we have more information.
Best Regards,
Elev8 Team
Reply from Elev8
Hello!
Thank you so much for your kind review! We're happy to hear that you've had a great experience with our team. Your feedback means a lot to us, and we'll keep doing our best to provide the support you can count on.
Best Regards,
Elev8 Team
Reply from Elev8
Hello!
Thank you for taking the time to share your feedback. We appreciate your suggestion.
Unfortunately, copy trading services are currently not available. Your feedback is valuable, and we’ll share it with the relevant team as we continue to improve our services and consider future enhancements.
If you have any questions or need assistance with our available features, please contact our support team via live chat or at support@elev8.com.
Kind regards,
Elev8 Team
Fast withdrawal fast response from cust…
Fast withdrawal fast response from cust services. Competitive leverage and spread. I would easily reccomend to my colleagues
August 1, 2026
Reply from Elev8
Hello!
We appreciate your review and are glad you're enjoying our platform. If there's ever anything we can do for you, just let us know.
Best Regards,
Elev8 Team
They are not helpful in providing me…
They are not helpful in providing me exact information why my withdrawal was delayed. Keep saying checking and checking and checking with mo specific answer. Poor me for this experience.
August 5, 2026
Reply from Elev8
Hello!
We regret the inconvenience you have experienced and appreciate your patience and understanding.
Upon checking, we can confirm that our team has requested additional information to verify the deposits associated with your account and proceed with the withdrawal request. Please note that, in certain cases, additional verification checks may be required to ensure that all transactions are processed safely and securely. These procedures are implemented to protect our clients' accounts and funds.
Please also be assured that any documents or attachments provided are treated as confidential information and are handled in accordance with our security and privacy procedures.
We kindly ask for your cooperation in providing the requested information so our team can complete the review and assist you further as soon as possible.
Thank you for your understanding.
Best Regards,
Elev8 Team
Reply from Elev8
Hello!
Thanks for choosing Elev8! We’re glad to have you with us and are always here if you need support.
Best Regards,
Elev8 Team
Disapointed Frist Time
I have been a client of Elev8 since the time when the operations were under Octa, and I have always had strong confidence in this company. I even recommended Elev8 to many people in my community in Sri Lanka because of the trust I had built over the years.
Recently, my account was blocked under Clause 3.10 of the Customer Agreement without providing a clear reason. I respect the company’s right to make decisions according to their agreement, but I believe every client deserves fair treatment, especially when it comes to returning their own funds.
My account has a remaining balance of **USD 696**, and I am simply requesting the withdrawal of my own money. Since Elev8 has blocked my account access, I cannot even submit a normal withdrawal request.
I sincerely hope Elev8 will resolve this matter fairly and release my funds. I am ready to complete any necessary verification process. I am only asking for my hard-earned money to be returned.
If I do not receive a fair solution, I will have to escalate this matter to the **Mauritius Financial Services Commission (FSC)** and share my experience through relevant public channels. I also have a large trading community in Sri Lanka, and unfortunately, I will no longer be able to recommend Elev8 to new clients until this matter is resolved.
This situation is very disappointing because I trusted this company and encouraged others to use the platform. I always told people that Elev8 was a reliable broker, and I believed that clients could trade without fear.
I understand that offshore brokers may sometimes need to take action regarding certain accounts, especially with profitable traders, but regardless of the reason, clients’ legitimate funds should be handled fairly and transparently.
I hope Elev8 will reconsider my case and allow me to withdraw my remaining balance to my previously used withdrawal method. I am not asking for anything extra — only the return of my own funds.
MT5 ID: 44817272
August 4, 2026
Unprompted review
Reply from Elev8
Hello!
We’re sorry to hear that your recent experience has affected the confidence you had built with Elev8.
Following an internal review of your account, we determined that we are unable to continue providing services to you. Your account and access to associated services have therefore been blocked in accordance with the Customer Agreement.
We kindly ask you to contact our Customer Support team at support@elev8.com for any further clarifications through the appropriate official channel.
We appreciate your understanding.
Warm regards,
Elev8 Team.
Good broker
August 3, 2026
Reply from Elev8
Hello!
Thanks for your feedback and for trading with Elev8. We’re happy to have you with us. Feel free to reach out anytime.
Best Regards,
Elev8 Team
Elev8 Terminated My Account and Copytrading Profits Without Justification
As someone who approaches investing methodically, I want to document my experience with Elev8. I conducted proper due diligence on their leaderboard before selecting copytrading providers and did not engage in any manual trading myself.
The selected strategies performed successfully and generated a genuine profit.
Elev8 then unilaterally terminated both my account and the profits earned through its copytrading platform.
I am formally requesting the return of my profit and would caution prospective clients to carefully consider this risk before committing their capital.
July 13, 2026
Unprompted review
Reply from Elev8
Hello!
We're sorry to hear about your concerns and understand that this situation may have been disappointing.
Please note that your account was restricted in accordance with clause 13.10 of our Customer Agreement. We are required to act in accordance with the terms and conditions accepted by all clients, and any decisions regarding account activity are made in accordance with these agreed policies.
We understand the importance of transparency, and if you would like to receive further information about your specific case, please contact our KYC team at kyc@elev8.com. Our specialists have the expertise to review your account details and clarify the actions taken.
Thank you for your understanding and cooperation.
Best regards,
Elev8 Team
mantqp withdrawal laju
August 3, 2026
Reply from Elev8
Halo!
Terima kasih atas masukan Anda! Kami senang Anda puas dengan layanan kami. Kami terus bekerja untuk lebih meningkatkan pengalaman Anda. Jika Anda memiliki pertanyaan, jangan ragu untuk menghubungi kami. Kami selalu siap membantu! 🙌
Salam Hormat,
Elev8 Team
Reply from Elev8
Hello!
Thank you for your support. We're happy to know you enjoy trading with us. We'll keep improving our services to provide you with the best possible experience.
Best Regards,
Elev8 Team
Good this application broker
July 28, 2026
Reply from Elev8
Hi!
Thank you for taking the time to share your feedback. We're pleased to know that you’re having a good experience with our services. Your support encourages us to keep improving our platform, features, and overall service quality.
If you have any questions or suggestions in the future, please feel free to reach out to our team at support@elev8.com. We’re always happy to assist.
Best regards,
Elev8 Team
This my frist time to use elev 8 for my…
This my frist time to use elev 8 for my partner ,i'll have the good experience
August 3, 2026
Reply from Elev8
Hello!
Thank you for sharing your feedback. We're glad to hear that your experience with Elev8 has been positive. We appreciate your trust and hope to continue providing a smooth and reliable experience for you. We’re always here if you need any assistance.
Best regards,
Elev8 Team
Customer Service Helpfull
July 9, 2026
Reply from Elev8
Hello!
Thank you for your kind review! We're so happy to hear that our Customer Support team was able to assist you. We'll be sure to share your feedback with them! If you ever need anything else, don't hesitate to reach out. 🙌
Best regards,
Elev8 Team
Nice the chart is real not play play
August 2, 2026
Reply from Elev8
Hello!
Thank you for your review! Your support means a lot to us, and we'll keep working hard to provide the best experience possible. If you ever have any questions or feedback, we're always here to help.
Kind regards,
Elev8 Rep.
They won't let you withdraw
I have been trying to withdraw funds from my account, but my withdrawal requests continue to be declined.
Each time I follow the instructions provided, a new reason is given for rejecting the request. This has made it appear that excuses are being made to prevent or delay the withdrawal process.
I tried again, but they declined again. Support team isn't replying
July 31, 2026
Unprompted review
Reply from Elev8
Hello!
We're sorry to hear about your experience and understand how frustrating this situation can be.
We can see that your withdrawal attempts were made to a Visa card that has been rejected by the receiving bank. Due to banking limitations, we're unable to process withdrawals to that card. However, you can submit your withdrawal request with another Visa card you previously used to make a deposit, and our team will be happy to process it.
If you need any assistance, please don't hesitate to contact Customer Support team at support@elev8.com. We're here to help.
Best regards,
Elev8 Team
Reply from Elev8
Hello!
Thank you for taking the time to share your feedback. We're delighted to hear that you've had a positive experience and that everything has been good for you. Your support and trust mean a great deal to us, and they motivate us to keep improving our platform and services.
If you ever have any suggestions or need assistance, please don't hesitate to reach out to Customer Support team at support@elev8.com. We look forward to continuing to provide you with a smooth and reliable trading experience.
Kind regards,
Elev8 Team
Reply from Elev8
Hello!
Thank you very much for choosing our services and for your feedback. Rest assured that we'll keep working to further improve your trading experience.
If any questions arise, feel free to contact our team at support@elev8.com. We're always happy to hear from our clients.
Best regards,
Elev8 Team
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