Eden Brothers Reviews 

The bearded iris bulbs I received from Eden Brothers were n the best shape I’ve ever received. I would highly recommend them!!!

I ordered a packet of mugwort seeds- did everything by their directions and got ZERO plants. They replaced the pack for free. The second time I did everything by their instructions- got ZERO plants. After 2 full packs of seeds even a blind squirrel could find a nut since they claim 85% germination rate. I would never order from them again nor trust their products.

Orders arrive as designated. Customer care is on-going. If I am not satisfied with results they will work with me for mutual success.

The worst website. We received the package with only box and paper inside no product AT ALL! We ordered nearly 400 bucks.

I bought seeds and dahlia blubs as a start to some flower gardening. I am so glad I used Eden- incredible success.
I’m kind of new at this and the quality and beauty from my garden has been a delight all summer. So many people have received flowers from me. Looking at them everyday has given me incredible joy.
🌟

Eden really stands behind their products. I had bulbs shipped this spring that came at the right time per our "season", but really were a month too soon for our actual weather conditions. When they did not come up, Eden' customer service issued a credit. I ordered more for next spring and was able to ask them to delay shipment so it will better coincide with the reality of when things warm up here in northern Indiana. I have had years of enjoyment from seeds and bulbs from Eden and have shared seeds with friends who also saw great flower yields. Really fabulous company!!

I ordered about 20 packs of seeds. All but one sprouted beautifully and it’s my first time growing anything. Those are really good odds! I contacted them about the one that didn’t sprout and they issued me a refund. Their customer service is phenomenal. These days that’s hard to find. They have definitely gained a life long customer.

The seed mixes I received were excellent quality and shipped quickly! Alicia with customer care support was extremely helpful and generous. I will definitely be purchasing from Eden Brothers again! Thank you so much!

I love wildflowers and always wanted a large patch of them. I’ve tried the seeds from the store and even the “mat” that is laid down and none of them really bloomed. I bought a mix of seeds from Eden Brothers and planted them early Spring. They have come in beautifully and each day I am finding new blooms. This was the best money spent for wildflowers and l will be getting more for other parts of my yard! Highly recommend.

I ordered the Gladiolus Pink Haze mix bulbs. I received them in a timely manner and they all germinated well and are beautiful! However, the ONLY downside is that they were not the colors I ordered. I reached out to the customer service to see about getting the original mix. They responded quickly. They stated that they receive the bulbs prepackaged from the grower and it must have been mislabeled. Unfortunately, they weren’t able to send the Pink Haze mix (I’m guessing due to the growers since I see it’s not available online anymore). They did give me store credit to compensate.

Being new to growing plants from seeds and bulbs I encountered obstacles along the way.
Not knowing the helpful guides and information provided to customers who purchase their products, I was “driving blind”.
I then inquired with the Support Team my questions and concerns. Patiently and professionally they addressed my issues giving further information and instruction.
I would highly recommend Eden Brothers to anyone who desires to garden from seed and bulbs!

I have ordered seeds from them in the past, including for planting this spring. Unfortunately, of the 2 kinds of sunflower seeds I received, only 1 of all of those seeds germinated. I contacted customer service twice and have been ignored. I bought sunflower seeds from a local store which came up in less than a week, proving it's not something I did to cause the Eden Brothers seeds to fail. Will no longer be ordering anything from them if this is how their customer service is.

I have been buying from Eden Brothers for years! always pleased with the bulbs and seeds.
Excellent customer service also.

Jules
Gainesville Florida

The company stood by their product and provided me with a refund

I've used Eden Brothers for a few years and have always been very satisfied with their products and service. It's mid-June and hot on my side of the Cascades right now. Last week, I placed an order online with Eden Brothers where it stated "ships in Spring." When I received the tracking number from USPS showing that the item was on its way, I had to wonder if my "Spring" was Eden Brothers' Spring. Apparently not. They are still in Spring while I am sweating it out in the Summer. I'm going to be gone the day the order is scheduled to arrive. I explained that the order will sit in a hot mailbox in the sun until I return which will be 2-3 weeks later. I explained that I was concerned the corms might not be good after I return and asked if they could pull the order back or cancel it. They told me to try to intercept the package by contacting the USPS. I've always been pleased with Eden Brothers and their customer-oriented attitude but this morning was not one of those times. It would be nice to know that we're all using the same definition of the seasons when it comes to ordering. I finally decided to have all of my mail held by the USPS while I'm gone which I don't usually do but it required an extra step on my part and left me wondering when Spring ends for Eden Brothers, and I question whether I'll use them again.

I would give them 0 if TrustPilot would let me! I ordered $200 worth of seeds and maybe 10% germinated. Had to replant 2-3 times and when those still didn't take I purchased other seeds else where and within a few days we saw them starting to germinate. Yes, we planed according to the directions on their packaging and nothing happened. I have reached out to customer service twice now and they are refusing to respond. I do not and will not recommend this company to anyone. Do not waste your money. Worst customer service and the germination rate is awful!! I should have listen to the prior reviews and kept my money. DO NOT WASTE YOUR MONEY, GO ELSE WHERE!!!!

Small problem with a seed packet being underfilled. Eden Brothers consumer representative resolved the issue quickly and very professionally. I will certainly continue to do business with them. I am a very satisfied customer.

They are my number 1 supplier of seeds and bulbs for my 3 acres of flower beds and numerous pots. I love their wildflower seeds. First year planting on a hillside and they are already blooming! My first year tulip and daffodil bulbs from them all produced. I had numerous complements on the tulip varieties! Their customer service is excellent if there are any concerns.

I've ordered ALOT of seeds and tubers from Eden Brothers. While I haven't had the best of luck with some of the seeds they have made it right with me. They have great customer service and I'm happy with Eden Brothers.

Don't buy the 'black' elephant ears from Eden Brothers. They don't stand behind this product. I purchased a 'black' elephant ear from the company in the fall. The bare root corm for the plant didn't ship until about 8-9 months later, I received it in late spring. After a few weeks, the corm sprouted green shoots, not the black color advertised. I gave the plant time to mature before making a complaint to the company hoping the dark coloration would come as the plant grew - but the plant stayed green. I reached out to customer service. They informed me I missed the 1 year warranty. Offered nothing. They obviously don't know what they are selling or how long the shipping takes or how long it takes these plants to grow to get big like the pictures they advertise with. Don't buy from these people. They are not plant people. They have no clue how long it takes a bareroot corm like the one I received to reach maturity. They stick to policies because they're more interested in taking people's money than happy customers.