eBike24.com Reviews 

115
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I live in Toronto, Canada and had some concerns about importing my Fazua battery part from Germany. eBike24 made the process easy, no different than ordering locally. Customer service is top notch, th... See more

Rated 5 out of 5 stars

The delivery was extremely fast. Quicker to get from Europe than locally. I like the selection available as I’ve got an older Bosch Performance CX gen 2.

Rated 5 out of 5 stars

I purchased my e-bike through them. Top customer focused, as pre-selling and also follow-up. I have zero complaints and they did a good job. My only recommendation for them is to review the courier... See more

Rated 5 out of 5 stars

As a UK based customer I can highly recommend ebike24.com. I have just purchased a new Shimano BT-E6010 battery which are no longer available in the UK. Pre-order enquiries, ordering, re-arranging shi... See more

Company details

  1. Bike Accessories Store

Written by the company

eBike24 is the perfect online shop for electric bike enthusiasts. Here you will find top models of the latest e-bike generation. Whether mountain, trekking, city or cargo bike, we will find the right bike for your demands and riding style. We also offer a wide range of spare parts for most e-bike drives, so that everyone can carry out maintenance or modifications on their e-bike! In addition, we have useful accessories in our range, such as bike bags, mobile phone holders or protective covers, which make your everyday e-bike life easier. And our extensive assortment of e-bike lights, locks and GPS trackers also ensure more safety on the road. Our customer service is always available to answer any questions you may have about your electric bike.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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4.9

All reviews

(115)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

I live in Toronto

I live in Toronto, Canada and had some concerns about importing my Fazua battery part from Germany. eBike24 made the process easy, no different than ordering locally. Customer service is top notch, they took care of all the details, and kept me updated every step of the way. eBike24 was able to source a part that is very difficult to find in North America - I realized it doesnt matter, ordering from eBike24 is no different than local suppliers. There is a small amount of duty to pay, and in Canada our government wants their HST taxes, but in the end the total cost was worthwhile. Danke schon eBike, greatly appreciate your service!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased my e-bike through them. They are top but...

I purchased my e-bike through them. Top customer focused, as pre-selling and also follow-up. I have zero complaints and they did a good job. My only recommendation for them is to review the courier services. DHL in Spain does not work pretty well, and delivery experience is not great if you have to coordinate with them to be present at home. the box arrived damaged, and i had to handle by my own a delivery on the street of such a huge box with only 15min notice of "im on my way to your place" (they do not deliver at door). Shop fully recommended, but delivery got a big impact on customers perception on online shopping so best to look after it guys.

May 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional company

Smooth transaction, easy payment, imported e-bike from Germany to New Jersey no issues at all. Highly recommended!

March 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Very fast delivery of order!

I ordered two new Brose allrounder displays for our e-bikes on January 23, 2026. No such displays were available in all of the USA. eBike24.com shipped the items the same day, and they arrived in Florida on January 28 by UPS (delayed by the winter storm in the US). This was still two days earlier than the estimated delivery date. Thank you to the great team at eBike24.com for handling and shipping this order so quickly!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service, well done

This was the first time I have purchased anything overseas, I wasn’t sure what kind of service to expect, however, e-Bike 24 went over and above my expectations. The price was very good, the process was quick and easy, delivery was exceptionally fast, quicker than most UK purchases, and the products arrived well packaged and clearly cared for. Credit where credits due, use these guys with confidence, I know I will be.

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Despite the great distance between my…

Despite the great distance between my country and the eBike24 store, I haven't had any problems or delays making my purchases remotely. These folks at eBike24 have excellent customer service; they're fast and reliable. A very pleasant shopping experience.
Greetings from Costa Rica

November 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Searching for a Esjot chainring that is…

Searching for a Esjot chainring that is back-order I found one at Ebike24.com. Ordered it and is delivered in 2 days in the Netherlands. First I had some e-mail communication that went perfect! ( I ordered it twice before at an internetshop that said it was in stock....)

October 16, 2025
Unprompted review

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