ETCAR Reviews 

40
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the company's punctuality and reliability, ensuring on-time pickups and arrivals. Many praise the professional, friendly, and helpful nature of the drivers, who contribute to a comfortable journey. Reviewers frequently mention the clean, new, and spacious vehicles, enhancing the overall travel experience. The service is consistently described as excellent and professional, offering a stress-free and efficient transfer solution. Customers particularly appreciate the direct routes, proactive flight monitoring, and the provision of amenities like child seats.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as excellent, professional, and... See more

Staff

Consumers find staff to be professional, punctual, and helpful, often noting their friendly demeanor and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had great experience with this company and its driver Csaba. The pickup was on time, comfortable and very well organised. It was especially helpful that they offer child seats, which made tri... See more

Company replied

Rated 5 out of 5 stars

We took the transfer from Charleroi ti Brussels , so it was a 1 hour trip with every comfort. New car, Air conditioning and a very Kind driver. We asked in advance for a car Seat for our 1 year old ba... See more

Company replied

Rated 5 out of 5 stars

Good clean vehicle, friendly service, on time, driver was helpful with luggage, car seats for children were ready installed. Excellent service every time!

Rated 5 out of 5 stars

I have used ET-Car several times in Brussels, both with family and business travel, and I have always been extremely satisfied with their service. They are fast, professional, kind, precise, and s... See more

Company replied


Company details

  1. Transportation Service
  2. Minibus Taxi Service
  3. Taxi Service

Written by the company

ETCAR is a professional airport transfer service based in Brussels, Belgium, specializing in reliable and comfortable transportation to and from Charleroi Airport (CRL) and Brussels Airport (BRU). We provide private and shared airport transfers for individuals, families, and groups. Our service is designed for passengers who need punctual, stress-free, and direct transportation between Brussels and the airports. Our drivers are experienced and focused on safety, timing, and customer satisfaction. We monitor flight arrivals to ensure accurate pickup times, even in case of delays. ETCAR offers fixed pricing with no hidden costs. Booking is simple through our website, and customer support is available to assist before and after your trip. Main services: - Airport transfers Brussels ⇄ Charleroi Airport (CRL) - Airport transfers Brussels ⇄ Brussels Airport (BRU) - Private transfers - Shared transfers (selected routes) Our goal is to provide a dependable airport transfer experience in Brussels with clear communication and professional service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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4.7

All reviews

(40)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Excellent service all around

Good clean vehicle, friendly service, on time, driver was helpful with luggage, car seats for children were ready installed. Excellent service every time!

July 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy to book and fast response in less…

Easy to book and fast response in less than 24 hours. Driver was already at the airport when i arrived which is much appreciated as I didn’t have to wait. Car was proper and clean and the driver super professional

July 5, 2026
Unprompted review
ETCAR logo

Reply from ETCAR

Thank you very much, Simona, for your kind review. We are glad the booking was easy, the response was fast, and your ETCAR airport transfer was punctual, clean and professional.

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Rated 5 out of 5 stars

Like VIP

Hi Everyone!
I booked in 2026 several times by this company and I really recommend ETCAR 5star services to you because they are punctual, reliable and they arrive always with shiny clean and comfortable cars.
The drivers are good dressed, helpful, organised and they drive very safely.
I felt myself relaxed and also like a VIP during the ride.
They are specialzed for families also and the BOOKING is super easy.
Perfect service for correct price.
Thank you so much!

July 4, 2026
ETCAR logo

Reply from ETCAR

Thank you very much for your wonderful review and for choosing ETCAR several times. We are happy you felt relaxed and well taken care of during your airport transfers. Punctual service, clean comfortable cars, safe drivers and easy booking are exactly what we aim to provide for every passenger and family.

Rated 5 out of 5 stars

Efficient and professional

After registration for transfer, the confirmation came quickly. Communication was frequent, clear, to the point and efficient. Appreciated the timeliness of the transfer. Payment was possible via different methods. Easy for the customer. Thank you!

July 2, 2026
Unprompted review
ETCAR logo

Reply from ETCAR

Thank you very much for your detailed feedback. We’re glad that ETCAR’s airport transfer service in Belgium, with quick confirmation, clear communication and flexible payment options, made your journey easy and comfortable.

Rated 5 out of 5 stars

We took the transfer from Charleroi ti…

We took the transfer from Charleroi ti Brussels , so it was a 1 hour trip with every comfort. New car, Air conditioning and a very Kind driver. We asked in advance for a car Seat for our 1 year old baby and They provided us with a very good one , so the baby had a safe and comfortable trip too. We recommend this company to anyone Who arrive to Brussels.

June 30, 2026
Unprompted review
ETCAR logo

Reply from ETCAR

Thank you so much for your kind recommendation, Rocco. We’re delighted that your airport transfer from Charleroi Airport to Brussels was comfortable for your family, and that the child seat met your expectations. We look forward to welcoming you again with ETCAR on your next trip to Belgium.

Rated 5 out of 5 stars

Excellent company

Excellent company, always on time. Good drivers with nice cars.

June 26, 2026
Unprompted review
ETCAR logo

Reply from ETCAR

Thank you for your kind words, Jennifer. We’re happy you can always count on ETCAR for reliable airport transfers in Belgium. We look forward to welcoming you again soon.

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Rated 5 out of 5 stars

Very professional service

Very professional service. Even after a big storm, when traffic is heavily disrupted, almost as punctual as under notmal circumstances.

June 28, 2026
Unprompted review
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Reply from ETCAR

Thank you for your kind feedback, Klara. We’re glad our airport transfer service in Belgium remained reliable even during challenging weather conditions. We look forward to welcoming you again with ETCAR.

Rated 5 out of 5 stars

Perfect punctual meet & greet service &…

Perfect punctual meet & greet service & child seat. Will use again.

June 25, 2026
ETCAR logo

Reply from ETCAR

Thank you so much for your kind feedback. We’re delighted that our meet & greet service and child seat met your expectations. We look forward to welcoming you again for your next airport transfer in Belgium with ETCAR.

Rated 5 out of 5 stars

Great experience overall

We very much value the professional experience we had encountered using your services. Thank you very much!

June 20, 2026
Unprompted review
ETCAR logo

Reply from ETCAR

Thank you very much for your kind words and trust. We’re delighted that our professional airport transfer service in Belgium met your expectations. We hope to welcome you again with ETCAR soon.

Rated 5 out of 5 stars

Very good service++

June 24, 2026
Unprompted review
ETCAR logo

Reply from ETCAR

Thank you very much for your trust and 5-star review Zoli. We’re delighted that you were satisfied with our airport transfer service in Belgium. We look forward to welcoming you again with ETCAR.

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Rated 5 out of 5 stars

The driver has arrived on time

The driver has arrived on time, called me, and waited for me while I was going through airport controls. The car was new, spacious and comfortable. The driver gave me additional information for my final destination. I wouldn't expect better service, everything was excellent.

June 21, 2026
Unprompted review
ETCAR logo

Reply from ETCAR

Thank you very much for your detailed feedback. We’re delighted that our airport transfer service in Belgium, including our meet & greet and the assistance from your driver, made your journey comfortable and stress-free. We look forward to welcoming you again with ETCAR.

Rated 4 out of 5 stars

Very polite and professional experience

Very polite experience, the driver did all what he had to do. Only remark is that he almost did not say anything.

June 24, 2026
Unprompted review
ETCAR logo

Reply from ETCAR

Thank you very much for your feedback and your helpful comment. We’re pleased that you found our airport transfer service in Belgium professional and reliable. We’ll share your remark with our driver, as we’re always looking to make every journey even more enjoyable.

Rated 5 out of 5 stars

We had a great experience.

We had a great experience.
Our driver Norbert was very nice, respectful and cautious, he even made sure my daughter was feeling fine since we said she gets car sicked. I really appreciate it

June 23, 2026
Unprompted review
ETCAR logo

Reply from ETCAR

Thank you so much for your kind feedback. We’re delighted that Norbert and our airport transfer service in Belgium made your family’s journey comfortable and stress-free. We look forward to welcoming you again with ETCAR.

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