e-RIDES Reviews 

Have some never opened or used pads I bought. Asked beyond the 14 day period if I could return them, they said yes, which was nice. My life became super hectic, I didn't get them shipped for a while. But still over time, so nothing really changed. However now they won't take them back, but still same brand new. Probably a month later after I got things back in order. Sucks a bit they went back on that kind of nice offer, since it was a positive thing for me a shop was nice to me, and now I'm just sad. I just can't fathom how things could change when it was already over due, and I'd pay the shipping myself of course. So 2/5 stars from me, aka a bit below average for the disappointment.

Have a good day.

My first experience using e-rides. I used the London,uk office. Very helpful customer service. Kept me updated after my euc purchase on delivery dates. They always replied within 24 hours of an enquiry I had about my order. Would definitely recommend this company and I have already used them again and will continue to do so.

they send us some new pads for the mistake. så very kind of them. i will rechange my review 5stars

I ordered P6 from them. Order placed on Sunday. On Wednesday I got the wheel and rode it. (Netherlands; it was sent from Spain via UPC.)

Best customer service.
Happens a mishap in the order and figure it out at arrival. Sendt new part asap and covered all expenses I had with custom fee and shipping fee

These guys know what they're selling. Their product is great!

Ordered 2 solid tyres and was unsure if they would fit. The returns policy gave me the confidence to try after checking as close as possible that they WOULD be correct. After 2 emails 18th Feb and 6th March still no contact. They cannot be returned without their say so.
Disappointed. Beware.

Great, thank you

Love the gloves, truly! By the riders, for the riders!

After I ordered a pair of gloves they notified me of a delay of one week for an improvement they were gonna do. Great I was informed and happy with the final product!

All fine, all great product, but when you go to holiday, please advise or better, don't take the orders, because after one month you not yet still processing the parcel, for me is not a serious way to do business, because all is only buy for fun, but you are a business company and It will be better operate in this way.

Thanks
Ciao

Best shop! Five stars services! Thanks

Thanks! Everything is good. The lady who I talk by phone with was very polite and did everything to satisfy my needs. The shipment was fast. The quality of detail is great, can’t wait to finally change the shell.
I can recommend you to put more information about items, because the one I bought didn’t have a photo (KingSong 18L/XL inner shell)

Excellent service, fast shipment! Thanks alot

E-rides is great. Buy from them.

Awesome responsive company. Had an issue that was totally my fault with some pedals and they covered it! I was so happy I ended up ordering another set of pedals for my other wheel

I created my Business Banking account with the help of Valentine he was great and explained everything I needed to know.